Technology Specialist – Training And Process Improvement
vor 2 Monaten
Job Title: Technology Specialist – Training and Process Improvement
Location: Sydney
Closing Date: 18-Nov-2024
Employment Type: Full-time
Group: Information Technology
Description
About Us
McCabes is an Australian Commercial, Government, and Insurance law firm with a reputation for providing high-quality, timely legal services.
We combine innovation with commercial savviness to deliver rewarding outcomes to all our clients.
The Opportunity
Are you passionate about empowering legal professionals with cutting-edge technology solutions?
Do you thrive on driving process improvements and fostering innovation within a dynamic organization?
If so, we have an exciting opportunity for an experienced Technology Specialist to join our team on a full-time basis.
As a Technology Specialist; Training and Process Improvement, your role will be pivotal in bridging the gap between technology and legal professionals.
You will be responsible for enabling our staff to harness technological advancements, leading to enhanced efficiency, productivity, and top-notch client service.
Key areas of responsibility include:
Technology training and digital capability enhancement:
Develop and deliver comprehensive technology training programs to equip staff with the knowledge and skills needed to leverage digital tools effectively.
Identify digital capability gaps within the organisation and design targeted training interventions to address them.
Stay abreast of the latest technology trends and advancements to continually enhance training content and delivery.
Process improvement and innovation:
Lead continuous improvement initiatives across the organisation, working closely with different departments to streamline processes and optimise workflow.
Champion innovation by identifying and implementing new technologies and solutions that drive operational excellence and client satisfaction.
Conduct regular process audits to identify bottlenecks and inefficiencies, proposing and implementing actionable improvements.
Collaborate with cross-functional teams on various technology-related projects, ensuring their successful execution and timely completion.
Facilitate communication between stakeholders, gather requirements, and provide valuable insights to shape project outcomes.
Drive the adoption of technology solutions, ensuring seamless integration into existing workflows.
About You
To be successful in this role you will have:
Tertiary qualification in Business or related discipline is desirable.
Proven experience in technology training and facilitation, preferably within a professional services environment.
Extensive knowledge and understanding of general business processes and organisational frameworks, including goals, strategy, culture, and structure.
Experience working with an ERP.
Strong background in process improvement methodologies.
Experience in managing technology-related projects from initiation to completion.
Excellent analytical skills with the ability to identify and solve complex problems.
Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels.
A proactive, innovative mindset with a passion for staying up-to-date with the latest technology trends.
What We Offer
In return, McCabes will provide you with the opportunity to work with a talented team in a flexible, inclusive, and innovative environment.
We also promote a culture focused on the firm's values - integrity, excellence, and courage - that provides opportunities to develop and progress your career.
We are small enough to give you the personal attention and career development to help you reach your full potential, yet large enough to provide the challenge of diverse, high-quality work and clients.
Other benefits include:
Competitive salary package commensurate with experience and qualifications.
Opportunities for professional growth and career development.
Collaborative and inclusive work environment that values diversity and teamwork.
Health and wellbeing initiatives.
How to Apply
Apply now to be a part of our dynamic team and contribute to the continuous improvement of our organisation's technology landscape.
Please submit your cover letter and CV by clicking 'Apply Now'.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
McCabes is a national law firm with a boutique culture.
We support our people through formal and informal initiatives to see them excel in their professional and personal lives.
Do we sound like the right firm for you?
Please follow the prompts to apply.
We look forward to receiving your application and wish you all the best during the recruitment process.
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