Care Advisor
Vor 2 Tagen
Aged & Disability Support (Community Services & Development)
Full time
$68,000 – $75,000 per year + salary packaging
Great organisational culture and supportive team environmentComlink Australia recognises, values and invests in youWork flexibly (we do our best to accommodate your individual needs and recognise that good work can be done in many ways)Salary packaging opportunitiesPaid Birthday Leave - enjoy a paid day off on your birthdayDiscounted gym membershipEmployee Assistance Program to help support you through life's challengesPaid training and continuous learning and development opportunitiesWe have created a culture of collaboration, where our table is roundAbout the role The Care Advisor is responsible for enhancing the quality of the clients experience with our services.
They will coordinate CHSP services, monitor and respond to changing client needs and promote health, wellbeing and continuity of care, so our clients can age in place.
What will this look like on a day to day basis? You will be:
Conducting client assessments and reviews with clients and their families / representatives in accordance with the CHSP guidelinesDeveloping and monitoring client focused, comprehensive care plans, and assisting with implementationMaintaining high quality assessment and care planning documentationFostering a collaborative and respectful relationship with each client to fully understand the clients' needs and ensure our services are reflective of person-centred practice and the ACQSProviding comprehensive case management, monitoring physical and emotional wellbeing of our clients and identifying longer term plans enabling them to stay connected to services after discharge from the programWorking collaboratively with other team members, community organisations, allied health providers and service agencies to ensure the best outcome for the client and their careManaging and recording feedback and complaints regarding service delivery in line with internal policies and ACQS requirements, undertaking remedy actions to address issuesProviding regular reporting of client and service status, and monitor output targets and deliverables under our CHSP funded servicesOther things you might like to know: Some travel required (kilometre reimbursement offered)Paid compliance checks including NDIS Worker ScreeningWhat skills and experience do you need to be a Care Advisor? This position is best suited to someone who:
Cert IV in Community Services, Human Services, Health Sector Management, Aged Care and/or Clinical background and minimum of 3 years' experience in the industryDemonstrated understanding of the Aged Care reform, Aged Care Standards, the sector and people who are aging in the communityExperienced in case management preferably within the home and community care sectorExperience in service development, and driving continuous quality improvement and practice and service excellence aligning to Aged Care Quality standardsIs relatable and engaging with highly developed interpersonal; and communication skills and emotional intelligence with the proven ability to foster relationships and connect with internal and external stakeholders.How to apply Be creative
Be fun
Be real
This is what your cover letter is for… to share with us who you REALLY are
We care more about who you are as opposed to what you are on paper.
What's your superpower and what value will you bring to our team?
You already know the answer, so tell us.
We are looking for someone very special to join the Comlink Australia team.
If you think you have what it takes and you're ready to step into your purpose… then APPLY TODAY
Applications close 2nd January 2025 Who we are Comlink Australia has cultivated a culture where people feel included, supported and respected.
And we know how to have fun
When you are surrounded by like-minded people with a shared vision that makes for a pretty awesome place to work.
We are on a mission to become Australia's most trusted home and community care provider.
We empower our people to enrich the lives of our clients every day and support them to age well and live independently at home longer... and that's a great place to be.
We would love to introduce you to our values… Our values are unique, like us.
They were developed by our people and speak to who we are as an organisation.
They help to define our culture and are the guardrails by which we think, act and make decisions.
These are our values:
Our table is round- we are one team, where every voice mattersSee the human- we leave our egos at the door and see people as people firstThe right way, and again– we are committed to continuously improving to achieve the best possible outcomeBrilliantly bold– we own our decisions and learn from our mistakesMake a little magic– our clients are at the heart of all that we doDo you want to work for a company that lives and breathes these values?
We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues.
We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply.
We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.
Your application will include the following questions:
Have you completed a qualification in community services?Have you worked in a role which requires a sound understanding of the residential aged care accreditation standards?How many years' experience do you have as a Care Adviser?Which of the following statements best describes your right to work in Australia?Do you have a current Australian driver's licence?What's your highest level of education?Community Services & Development 101-1,000 employees
Comlink Australia is on a mission to become Australia's most trusted home and community care provider.
We empower our people to enrich the lives of our clients every day and support them to live and age well in their homes... and that's a great place to be.
Our services include in-home care (personal care, household help, clinical care, allied health and caregiver respite), community transport, and social support (including individual and group social events).
Comlink has cultivated a culture where people feel included, supported and respected.
When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work.
#J-18808-Ljbffr
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