Network Engineer

Why is this an exciting opportunity?
Atturra is one of Australia's fastest growing ASX-listed advisory and IT solutions companies.
The Managed Services area of Atturra's business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry.
This experience coupled with our people, makes us one of the most complete and leading "as a service" providers in the market.
With over 900 employees working across Australia, New Zealand, Singapore and Hong Kong, Atturra works on some of the highest profile projects in Australia.
The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver.
These are projects that are making a real difference in people's lives.
What our people say:  "We are working towards a very bright future." "It's a company with vision and a promising future." Why you'll love working here  Culture of possibility  At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth.
We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning and smart work practices.
A strong set of company values  Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do.
These traits have become integral to the way we do business and are the values we strive for.
Valuable employee benefits  Employee benefits, recognition, and wellbeing platform Career growth via succession planning, internal promotions, and mentorship opportunities Ongoing investment in professional development through industry and technology certifications and study assistance Mental health support through our Employee Assistance Program Support for family and caring responsibilities, including paid parental leave Employee referral program, with monetary incentives offered   What our people say:  "Atturra has a great working environment and management are very supportive of their staff.
We celebrate success and have fun while working hard." What you'll be doing The Network Engineer will be a key technical expert within the Atturra Manages Services team, responsible for designing, implementing, managing, and troubleshooting complex network solutions for a diverse range of clients.
Based in the Melbourne office, this role ensures the stability, integrity, and efficient operation of client networks while providing high-level technical expertise and mentorship to junior engineers.
The role also involves client interaction, requiring a strong focus on delivering exceptional service and solutions tailored to client needs.
The successful candidate will primarily work from our office when not required on client sites, ensuring strong collaboration and accessibility.
However, we understand the value of work-life balance and offer flexibility to work from home as needed, in alignment with team and business requirements.
Key Responsibilities: Network Design and Implementation Design, deploy, and maintain robust network architectures, including LAN/WAN, wireless networks, VPNs, and firewalls, to meet client requirements.
Perform upgrades and migrations for client networks with minimal disruption to business operations.
Troubleshooting and Issue Resolution: Diagnose and resolve complex network issues, including performance bottlenecks, outages, and security breaches, both remotely and onsite.
Act as a technical escalation point for the technical services team.
Client Support and Advisory Collaborate with clients to understand business requirements, proposing tailored network solutions and optimizations.
Conduct periodic health checks, network audits, and capacity planning to ensure optimal performance.
Documentation and Reporting Maintain detailed documentation for network designs, configurations, changes, and incident resolutions in the ITSM system.
Generate reports on network performance and provide insights to clients and internal stakeholders.
Mentorship and Leadership Provide guidance and mentorship to Level 1 and Level 2 engineers, fostering skill development within the team.
Lead technical discussions, training sessions, and workshops to enhance team capabilities.
Compliance and Best Practices Ensure network solutions comply with industry standards, client policies, and legal requirements.
Adhere to and enforce change control processes for network modifications.
Working Conditions Based in Melbourne Permanent full time Rotating on-call schedule Onsite work Occasional travel to client sites across Melbourne and regional areas as needed What will make you successful in this role?
Key Selection Criteria: Technical Expertise Advanced knowledge of network technologies, including Cisco, Juniper, Fortinet, and other enterprise-grade systems.
Strong understanding of routing protocols (e.g., BGP, OSPF, EIGRP), switching, VLANs, and QoS.
Familiarity with cloud networking solutions (e.g., Azure, AWS) and SD-WAN technologies.
Problem-Solving and Analytical Skills Proven ability to troubleshoot complex network issues using logical, systematic approaches.
Experience with network monitoring tools (e.g., LogicMonitor, SolarWinds, PRTG) and packet analysis tools (e.g., Wireshark).
Communication and Interpersonal Skills Strong ability to communicate technical concepts to non-technical stakeholders.
Demonstrated experience in managing client relationships effectively.
Leadership and Collaboration Ability to lead and inspire a team of engineers in a high-pressure environment.
Experience in project management or coordination within an MSP or similar setting.
Desirable Attributes: Education: Bachelor's degree in Computer Science, Information Technology, or related field.
Certifications: CCNP/CCIE, JNCIP/JNCIE, or equivalent certifications.
ITIL Foundation certification.
Experience: Minimum of 5 years in network engineering roles, preferably within an MSP environment.
Experience managing network projects end-to-end.
Additional Requirements: Availability to work in a rotating on-call schedule for critical incident response.
Flexibility to travel to client sites across Melbourne and regional areas as needed.
Flexibility to travel interstate for work on a mutually agreed basis.
Valid driver's license and access to reliable transportation.
How to apply  Careers | Atturra https://atturra.com/au-en/careers Recruitment Agencies/Headhunters: We got this covered.
Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support.
Atturra only accepts referrals from agencies on our official supplier list via Agency Portal.
Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team.
Any profiles or referrals submitted outside of this process will be deemed invalid.
We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries.
To become an official supplier, send an expression of interest via ******.
Atturra is committed to addressing the digital skills gap and advocating for diversity and inclusion.
We encourage applications from all individuals, regardless of Veteran or service status, gender, LGBTQI+ identity, ethnicity, religion, physical ability, or age.