Client Services Coordinator
vor 2 Monaten
Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education.
We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent Full Time Position (80hrs per f/n) + monthly ADOGrade 3 AdministratorLocated at Melbourne Sexual Health CentreGreat Staff benefits
5 Weeks Annual Leave & Salary PackagingThe Department Melbourne Sexual Health Centre is a busy Monday to Friday walk-in and wait clinic for people from all walks of life needing screening, treatment and clinical management of sexually transmissible infections.
We are looking for an experienced, reliable, enthusiastic, motivated and well-organised person to join our team based at Carlton.
The Role The Client Services Coordinator is central to the effective operation of administrative and clinical services at MSHC.
The Client Services Coordinator manages and supervises administrative services provision for two specialised clinics; and is responsible for managing medical records in line with all relevant guidelines.
This role manages site-wide security access control, payroll for business support staff, clinical and non-clinical supply chain and resourcing and acts as a point of contact for contractors and trades attending for facility maintenance and management.
Duties Demonstrated leadership, problem solving and time management skillsAbility to be flexible, identify priorities, and troubleshoot for positive outcomesWell-developed time management skillsDemonstrated capacity to quickly learn new computer systemsSensitivity to issues surrounding sexually transmissible infections including HIV/AIDSUnderstanding of Victorian Public Records legislation and how to apply in the workplaceThorough understanding of and commitment to the principles of privacy and confidentialityCapacity to operate effectively in a changing organisational environmentDemonstrated ability to deal empathetically with clients from varied backgroundsPossess open-minded, non-judgemental and flexible attitudeDemonstrated ability to communicate effectively to staff and clients alikeHigh level attention to detailSkills & Experience Proven experience in managing a teamExperience in face-to-face client/patient/customer service and knowledge of best practice customer serviceDemonstrated experience of dynamic self-directed teamwork and driving changeExperience in providing non-clinical Client Services in a highly sensitive, confidential and complex environmentExperience in medical records administration including creation, archiving, tracking and destructionProven computer literacy across the Windows platformProven ability with payroll and rosteringProven ability to communicate effectively with a diverse range of clients and peersBenefits Salary Packaging & Novated Leasing through Maxxia.Flexible Health Insurance coverage through HCF Health Insurance.On-site car & bike parking opportunities, Deducted Pre-TaxFantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.Child Care Services at The Alfred managed by KU Children's Services.If applicable, specify specific requirements that you require in the cover letter or CV.
Any queries please contact Alison Levey, Client Services Coordinator, via . Applications closing 11pm AEST, Friday 8th November 2024. Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.
Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au
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