Client Executive
Vor 5 Tagen
Company: MercerMercer is seeking candidates for the following position based in the Sydney or Melbourne office:Client Executive / Relationship ManagerWhat can you expect?What we offer is a chance to join a company that is not only winning, but transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a "people first" culture. We pride ourselves on providing outstanding career development, learning opportunities, rewards and benefits, and we are committed to making your journey with us FUN.Voted #1 HR Consulting Company GloballyPrestigious Sydney (Barangaroo) or Melbourne (Docklands) officeGreat PackageGreat time to join this global organisation in Growth PhaseWhat is in it for you?At Mercer, we recognise that our most important asset is our people. We offer benefits and programs that assist career development such as professional development support, exam and study assistance and global rotation opportunities which will support you to reach your full potential. We also recognise the value of healthy, happy colleagues and promote a culture of inclusion, care and wellbeing, offering benefits such as flexible working and much moreLeading learning and development programsProfessional environment where your career path really matters and is supported in our global organisationGreat team environment with energetic and supportive colleaguesGenuine work life balanceWe will count on you to:The relationship management and growth of a segment of Mercer Super's corporate super clients (typically with FUM greater than $10m).The focus on growth relates to winning new clients, supporting expansion of existing clients, increasing member participation (measured by number of active members in the plan given applicable workforce) and member balances through consolidations. The focus on retention is achieved through proactive and responsive client servicing and escalation to ensure client service matters are addressed in a timely manner and to the high quality of service expected by Mercer.The Client Executive has overall responsibility for client win, growth and retention targets, including applicable client satisfaction. The Client Executive will be responsible for maintaining and keeping MercerForce (or equivalent CRM) up to date for Corporate Super & Clients activities and campaigns.The Client Executive is also responsible for overseeing the transition and onboarding of clients within the segment to maximise employer experience (via engagement with Product, Operations and Sales) and promotion of growth (via engagement plans, use of educational resources to improve awareness of Mercer Super and benefits of membership as part of the establishment of the plan within Mercer Super).Key Responsibilities:Build strong relationships with the client and key client stakeholders to support win, grow and retention objectives, while building client satisfaction and building Mercer's position as a valued partner within the client.Achieve commercial outcomes and objectives, and execute the strategic account plan aimed at achieving the goals of the client and that of the organization in FUM, members & NOIExecute on contractual compliance, obligations, inclusions and exclusionsLead escalation of issues in order to find remedy, in conjunction with the relevant team membersWin, grow and retain employer relationships via:Regular interaction and engagement with employers and members, including leveraging education and marketing team to improve engagement and growthProactively keeping employers and members up to date with changes both within Mercer and the broader environment, including monitoring industry changes and mediaMaintenance and execution key account plans, including maintaining the Client Relationship Management platforms and conducting regular client service team meetings for applicable clientsPreparation, attendance and presentation of Policy Committee Meetings, strategic account meetings and other client meetingsPromote Mercer Super, Mercer and Marsh McLennan through campaigns and activities to support the objectivesBeing an advocate for employer and adviser requirementsWork with clients and Mercer teams to ensure contracted services grow and are renewed/retained, and opportunities for expansion across Mercer and MMC are proactively identified and pursuedProactively respond to opportunities to drive objectives, including tender requests and identified opportunitiesOverseeing the transition and onboarding of clients within the segment to maximise employer experienceSupport awareness and promotion of Mercer Super for new and existing clients through regular attendance at the client, engagement in clients onboarding and induction process for new employees, and other campaigns and activitiesMaintaining MercerForce (or equivalent CRM) for Corporate Super & Clients activities and campaignsEnsuring growth in number and strength of client relationships at c-suite and key client personnel, including frequency of high-quality interactions with clientsContribute to the high-performance of client engagement teams by leveraging and sharing knowledge / skills with clients, and within the industryDrive strategic objectives and operational performanceWhat you need to have:Relevant undergraduate qualification essential, withRelevant postgraduate and / or professional qualificationMust be RG146 CompliantSignificant experience at a senior level in a similar role in a financial or professional services environment - managing senior-level clientsBuilding strong relationships to establish and drive productive, enduring relationship with clients and client engagement teamsExecuting on account plans to drive growth across clients and accountsWinning new business, including tenders, to drive growth and retentionAdvanced conflict resolution and business acumen skillsStrong knowledge in all aspects of superannuation and other services provided including but not limited to strategy, market trends, the regulatory environmentGood knowledge in areas related to the broader Mercer business and MMC operating companiesBuilding internal and external networks to drive win, grow and retention objectives, including timely completion of client projects and incidents to high level of standard expected by Mercer.Adopts a strategic perspective to business, organisation and people challengesExtensive understanding of superannuation issues and solutionsAble to design and implement a variety of solutions, programs and interventionsAble to work collaboratively with colleagues in other service areas on new and extended business development activities, client relationship management and delivery of integrated solutionsWell-developed communication skills with demonstrated ability to engage, build rapport, "carry the conversation" and present recommendations at the senior executive levelUnderstanding of relevant legislative and regulatory frameworks which impact service offerings and solutionsDemonstrable analytical, financial and statistical skills
#J-18808-Ljbffr
-
Client Executive
vor 1 Monat
Sydney, Österreich Aon Hewitt VollzeitClient Executive | SydneyWe are seeking a Client Executive to join our National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients.We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.The Client Executive supports the service...
-
Client Executive
vor 1 Monat
Sydney, Österreich Aon Hewitt VollzeitClient Executive | SydneyWe are seeking a Client Executive to join our National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.The Client Executive supports the service...
-
Client Executive
vor 1 Monat
Sydney, Österreich Aon Hewitt VollzeitClient Executive | Sydney We are seeking a Client Executive to join our National Team, which specializes in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.The Client Executive supports the service...
-
Client Executive
vor 1 Monat
Sydney, Österreich Aon Hewitt VollzeitClient Executive | SydneyWe are seeking a Client Executive to join our National Team, which specializes in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.The Client Executive supports the service...
-
Client Executive
vor 4 Wochen
Sydney, Österreich Aon VollzeitClient Executive | Sydney We are seeking a Client Executive to join our National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.The Client Executive supports the service...
-
Client Executive
vor 2 Monaten
Sydney, Österreich Cyberion Pty VollzeitThis could be the opportunity you've been waiting for! We are actively seeking a dynamic Account Executive with a proven track record in selling information security services to both private enterprises and government organisations in Australia.Let's build something remarkable together!Location: SydneyAbout Us: Cybernion is a leading Information Security...
-
Client Executive
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitThis could be the opportunity you've been waiting for!We are actively seeking a dynamic Account Executive with a proven track record in selling information security services to both private enterprises and government organisations in Australia.Let's build something remarkable together!Location: Sydney About Us: Cybernion is a leading Information Security...
-
Client Service Liaison
vor 4 Wochen
Sydney, Österreich Executive Health Solutions VollzeitExecutive Health Solutions – Darlinghurst NSWAbout us As part of Altius Group, Executive Health Solutions is the leading provider of corporate health programs throughout Australia.We are seeking a full-time motivated Client Services Liaison/Administrator to work in our Health Assessment Centre located in Darlinghurst.Your new role:Are you looking for a...
-
Client Executive
vor 4 Wochen
Sydney, Österreich Spark Foundry VollzeitAt Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.You need diverse thinkers and diverse thinking. We call this All sorts. This helps us tackle obstacles through different disciplines and perspectives. You...
-
Client Executive
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitPlacement and Client Management role in the Financial Services Group (FSG) department Service a portfolio of clients through the delivery of Financial Lines Insurance solutions and consulting services Full time permanent opportunity This is a fantastic opportunity to further develop your career in the professional/financial lines space, work as part of a...
-
Client Executive
vor 3 Wochen
Sydney, Österreich Nurun VollzeitAt Spark Foundry our vision is to Fuel Famously Effective Ideas.Famous and Effective.Not one or the other, both.That sounds nice, but to get to famously effective ideas you need some key ingredients.You need diverse thinkers and diverse thinking.We call this All sorts.This helps us tackle obstacles through different disciplines and perspectives.You need to...
-
Client Executive
vor 1 Woche
Sydney, Österreich Spark Foundry VollzeitAt Spark Foundry our vision is to Fuel Famously Effective Ideas.Famous and Effective.Not one or the other, both.That sounds nice, but to get to famously effective ideas you need some key ingredients.You need diverse thinkers and diverse thinking.We call this All sorts.This helps us tackle obstacles through different disciplines and perspectives.You need to...
-
Client Services Executive
Vor 5 Tagen
Sydney, Österreich Randstad Australia VollzeitClient Services / Operations ExecutiveOur client is an innovative financial services provider specializing in alternative finance solutions. They offer tailored funding options to businesses, focusing on improving cash flow and working capital through flexible, tech-driven products. With a customer-centric approach, they helps businesses access quick and...
-
Client Executive
vor 1 Woche
Sydney, Österreich Nurun VollzeitAt Spark Foundry our vision is to Fuel Famously Effective Ideas.Famous and Effective.Not one or the other, both.That sounds nice, but to get to famously effective ideas you need some key ingredients.You need diverse thinkers and diverse thinking.We call this All sorts.This helps us tackle obstacles through different disciplines and perspectives.You need to...
-
Client Executive
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAt Spark Foundry our vision is to Fuel Famously Effective Ideas.Famous and Effective.Not one or the other, both.That sounds nice, but to get to famously effective ideas you need some key ingredients.You need diverse thinkers and diverse thinking.We call this All sorts.This helps us tackle obstacles through different disciplines and perspectives.You need to...
-
Lead Client Accountable Executive
vor 3 Wochen
Sydney, Österreich Ll Oefentherapie VollzeitOracle Health is looking for a driven Lead Account Executive to manage the overall relationship for a Key Strategic Client in New South Wales.The position is responsible for:Building and maintaining relationships at all levels of the organisation.Developing and advancing growth strategies and revenue.Overseeing all aspects of Oracle Health related...
-
Lead Client Accountable Executive
vor 3 Wochen
Sydney, Österreich Ll Oefentherapie VollzeitOracle Health is looking for a driven Lead Account Executive to manage the overall relationship for a Key Strategic Client in New South Wales.The position is responsible for:Building and maintaining relationships at all levels of the organisation.Developing and advancing growth strategies and revenue.Overseeing all aspects of Oracle Health related...
-
Client Executive
vor 13 Stunden
Sydney, Österreich Aon Hewitt VollzeitClient Executive, Entertainment Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like...
-
Client Executive
Vor 5 Tagen
Sydney, Österreich Marsh & Mclennan Companies VollzeitCompany: MercerMercer is seeking candidates for the following position based in the Sydney or Melbourne office:Client Executive / Relationship Manager What can you expect?What we offer is a chance to join a company that is not only winning, but transforming in the most exciting way possible.Our CEO, David Bryant, is dedicated to Mercer Australia being a...
-
Client Executive
vor 3 Wochen
Sydney, Österreich Publicis Groupe VollzeitCLIENT EXECUTIVEAt Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. To achieve famously effective ideas, we need diverse thinkers and diverse thinking. This helps us tackle obstacles through different disciplines and perspectives. Our solutions need to drive a business result. Everything else is...
