Contact Centre Manager | Perth, Au
vor 1 Monat
Contact Centre ManagerJob No: 673621Adelaide, Hobart, Melbourne - Inner Suburbs & CBD, PerthPermanent Full TimeCall Centre, InsurancePay Band 6Permanent roleLead and develop the capability of others through effective coaching, mentoring, professional development and performance managementPromote high brand affinity through your knowledge and actions relating to the customers and communities we serve.Melbourne, Hobart, Adelaide or Perth locationThe purpose of the role is to achieve profitable growth of the Shannons brand through management of multi-channel interactions, leading teams in hybrid work environments across multiple sites.Success will be achieved through delivering on our core objectives of Customer Obsession, Performance Edge and Risk Management. These disciplines must be underpinned by a business that is efficient & complies to safe practice through an enabled & resilient workforce.This role is key in implementing Suncorp's strategic direction and delivering transformational change in a fast-paced environment.Key responsibilities include:Drive sales and service excellence for the Shannons Consumer function as part of the Shannons Leadership teamLead the Ethos Productivity Program across the centre to ensure consistency and a culture of best practices for our business and customersLead and enable a customer focused, high performance culture with a balance between financials, customer and riskDrive change management practices with leadership team to ensure changes are embedded and benefit profile is achievedLead and develop the capability of others through effective coaching, mentoring, professional development and strong performance managementEmbed a risk maturity, safety-first focus and accountable culture across teams.Skills & Experience:8+ years' experience in related fieldAt least 5 years' experience in insurance or financial services or contact centre environmentProven record of achievement of leading large teams in a customer service businessDemonstrated ability to use customer insights and commercial acumen to drive performance across financial, productivity, risk and people metrics.Strong leadership skills, including the ability to mentor and develop teams.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
#J-18808-Ljbffr
-
Senior It Project Manager | Perth, Au
vor 1 Monat
Perth, Österreich Efinancialcareers Ltd. VollzeitTechnical Project Manager job opportunity with a well-known organisation based in Perth! Your new companyOur client is a well-known organisation based in Perth, and is seeking a Technical Project Manager to join their team on a 6-12 month contract.Your new roleAs a Senior IT Project Manager, you will be accountable for delivering key projects, including Data...
-
Perth, Österreich Tideri Jobbörse VollzeitTechnical Project Manager job opportunity with a well-known organisation based in Perth!Your new companyOur client is a well-known organisation based in Perth, and is seeking a Technical Project Manager to join their team on a 6-12 month contract.Your new roleAs a Senior IT Project Manager, you will be accountable for delivering key projects, including Data...
-
Call Centre Consultant | Perth, Au
vor 1 Monat
Perth, Österreich Rabobank VollzeitJob TitleCall Centre ConsultantJob Description About usRabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we...
-
Call Centre Manager | Outbound
vor 2 Monaten
Perth, Österreich Pioneer Credit Limited VollzeitFull Time Lead from the front in this exciting and dynamic environment, where no two days are the same!You will be responsible for driving higher performing teams across two contact centres in Perth and Manila!Pioneer is an Australian-based business founded in good, and for more than 20 years, we've made it our mission to put an end to debt stress.We're...
-
Call Centre Manager | Outbound
vor 2 Monaten
Perth, Österreich Pioneer Credit VollzeitFull Time Lead from the front in this exciting and dynamic environment, where no two days are the same!You will be responsible for driving higher performing teams across two contact centres in Perth and Manila!Pioneer is an Australian-based business founded in good, and for more than 20 years, we've made it our mission to put an end to debt stress.We're...
-
perth, Österreich Tideri Jobbörse VollzeitTechnical Project Manager job opportunity with a well-known organisation based in Perth! Your new companyOur client is a well-known organisation based in Perth, and is seeking a Technical Project Manager to join their team on a 6-12 month contract.Your new roleAs a Senior IT Project Manager, you will be accountable for delivering key projects, including Data...
-
Test Administrator
vor 1 Monat
Perth, Österreich Pearson VollzeitTest Administrator - Perth, Western AU in Perth, AustraliaPearson VUE (www.pearsonvue.com) is the global leader in delivering high-stakes exams to professionals and industries through its worldwide network of test centers and partnerships.Pearson VUE empowers millions of people to obtain their certifications and licences in almost every industry, helping...
-
Dental Patient Experience Manager
vor 2 Wochen
Perth, Österreich Nova Dental - Perth VollzeitAdd expected salary to your profile for insightsNova Dental Implants Centre - Perth Patient Experience Manager – Full-Time Opportunity Location: Nova Dental Implants Centre, Perth WACompensation: Competitive salary + 0.75% commission on sales (average case value: $38,000)Are you a dynamic leader with a passion for creating exceptional patient...
-
Case Manager | Perth, Au
vor 4 Wochen
Perth, Österreich QBE Insurance VollzeitCase ManagerQBE Insurance Group Limited Perth, AustraliaPrimary DetailsTime Type: Full timeWorker Type: EmployeeCase Manager - Workers CompensationLocation: PerthTerm: Full-time, Permanent and 12 month fixed-term contracts availableYour part in a changing worldAt QBE, we're driven by our purpose - to give people the confidence to achieve their ambitions.We...
-
Dental Patient Experience Manager
vor 2 Wochen
Perth, Österreich Nova Dental - Perth VollzeitAdd expected salary to your profile for insightsNova Dental Implants Centre - PerthPatient Experience Manager – Full-Time Opportunity Location: Nova Dental Implants Centre, Perth WACompensation: Competitive salary + 0.75% commission on sales (average case value: $38,000)Are you a dynamic leader with a passion for creating exceptional patient experiences?At...
-
Dental Patient Experience Manager
vor 2 Wochen
Perth, Österreich Nova Dental - Perth VollzeitAdd expected salary to your profile for insightsNova Dental Implants Centre - PerthPatient Experience Manager – Full-Time OpportunityLocation: Nova Dental Implants Centre, Perth WACompensation: Competitive salary + 0.75% commission on sales (average case value: $38,000)Are you a dynamic leader with a passion for creating exceptional patient experiences? At...
-
Sa Dental | Locum Dentist
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitAs we approach our busiest season, we are seeking an enthusiastic Locum Dentist to support our well-established vibrant team at Perth Central Dental Centre during the month of November & December.About the PracticeWe are a spacious, high performing 5 chair practice open 7 days a week in the heart of Perth CBD in a highly convenient location opposite the...
-
Project Manager
vor 4 Wochen
Perth, Österreich Infracon Australia Pty Ltd VollzeitA reputable Perth Tier 3 Building Contractor who has been in the WA construction market for nearly 30 years has appointed Infracon to source a Project Manager due to some newly awarded commercial building projects.This Head Contractor's projects range $2 – 20mil specialising in concrete tilt-up construction across Offices, Medical Centres, Large Factory...
-
Project Manager
vor 4 Wochen
Perth, Österreich Infracon Australia Pty Ltd VollzeitA reputable Perth Tier 3 Building Contractor who has been in the WA construction market for nearly 30 years has appointed Infracon to source a Project Manager due to some newly awarded commercial building projects.This Head Contractor's projects range $2 – 20mil specialising in concrete tilt-up construction across Offices, Medical Centres, Large Factory...
-
Project Manager
vor 4 Wochen
Perth, Österreich Infracon Australia Pty Ltd VollzeitA reputable Perth Tier 3 Building Contractor who has been in the WA construction market for nearly 30 years has appointed Infracon to source a Project Manager due to some newly awarded commercial building projects.This Head Contractor's projects range $2 – 20mil specialising in concrete tilt-up construction across Offices, Medical Centres, Large Factory...
-
Assistant Development Manager
vor 3 Monaten
Perth, Österreich Perth Airport VollzeitPerth Airport is Australia's Western Hub connecting the people, businesses, and communities of Western Australia with the rest of Australia and the world.Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social, and cultural benefits to West Australians.Voted Australia's best major...
-
Case Manager | Perth, Au
vor 4 Wochen
Perth, Österreich Efinancialcareers Ltd. VollzeitCase ManagerQBE Insurance Group Limited Perth, AustraliaPrimary DetailsTime Type: Full timeWorker Type: EmployeeCase Manager - Workers CompensationLocation: PerthTerm: Full-time, Permanent and 12 month fixed-term contracts available Your part in a changing worldAt QBE, we're driven by our purpose - to give people the confidence to achieve their ambitions.We...
-
Terminal Duty Manager
vor 2 Monaten
Perth, Österreich Perth Airport Pty VollzeitPerth Airport is Australia's Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Voted Australia's best major...
-
Medical Secretary
vor 1 Woche
Perth, Österreich Perth Clinic VollzeitPerth Clinic is the leading provider in acute mental health care in Western Australia.We are committed to maintaining the highest standards whilst providing quality care.Located in West Perth, Perth Clinic is a wholly owned and operated private psychiatric hospital situated close to Kings Park.A great opportunity for an experienced Medical Secretary has...
-
Medical Secretary
Vor 7 Tagen
Perth, Österreich Perth Clinic VollzeitPerth Clinic is the leading provider in acute mental health care in Western Australia.We are committed to maintaining the highest standards whilst providing quality care.Located in West Perth, Perth Clinic is a wholly owned and operated private psychiatric hospital situated close to Kings Park.A great opportunity for an experienced Medical Secretary has...