Program Improvement Coordinator
vor 12 Stunden
WA, Australia
Job DescriptionAbout Us At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia.
As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan.
Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.
Our work focuses on:
Supporting general practices to deliver top-quality patient care.Funding local primary health services tailored to community needs.Connecting local services to simplify the health care system.Leading system-wide reform for long-term impact.As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.
We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.
The Program Improvement Coordinator – Mental Health plays a critical role in enhancing the quality of mental health clinical treatment and support services across Western Australia.
This position involves planning, implementing, and evaluating continuous improvement activities to ensure commissioned service providers deliver optimal outcomes for individuals accessing care.
Using data analytics and performance insights, the role identifies opportunities for innovation and improved service delivery while fostering collaboration through communities of practice.
Additionally, the Program Improvement Coordinator contributes to the development, procurement, and implementation of new mental health programs, providing expert guidance and support to stakeholders and driving positive change across the system.
This role will be offered as a Full-time Maximum-Term contract for 2 years and offers the flexibility to work from home and office. Core responsibilities: Plan, implement, and evaluate continuous quality improvement activities to enhance mental health services provided by commissioned providers.Conduct detailed data analysis to monitor program performance and identify opportunities for innovation and improvement.Facilitate communities of practice to promote collaboration, knowledge sharing, and integration among mental health service providers.Contribute to the planning, procurement, and implementation of new mental health clinical treatment and support services.Engage with internal and external stakeholders to identify performance improvement areas and develop actionable plans to address them.Support service providers and internal teams in implementing evidence-based quality improvement methodologies and tools.Provide subject matter expertise in mental health to internal stakeholders and support cross-functional collaboration.Monitor and maintain data quality to ensure accurate reporting and evaluation of service outcomes.Build and maintain strong relationships with internal teams and external service providers to support shared goals.Participate in professional development activities to stay updated on best practices and emerging trends in mental health and continuous improvement.What We're Looking For To succeed in this role, you'll bring: Tertiary qualifications in a mental health-related field with extensive clinical experience in mental health service delivery.Proven ability to build and maintain collaborative partnerships with internal and external stakeholders.Exceptional communication skills, including the ability to produce complex written reports and communicate with influence.Demonstrated experience in quality improvement activities, including the use of quality improvement methodologies to drive change.Strong change management and leadership skills, with the ability to effectively manage and support change processes.Demonstrated skills and experience in data analysis, particularly related to service delivery, with a proven ability to develop practical solutions to drive continuous improvement.Experience working with culturally diverse groups, including Aboriginal and Torres Strait Islander communities.Clinicians who meet the requirements for registration or eligible membership with a regulatory body, e.g.
AHPRA, AASW.
(Preferred)What we offer Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.Access to an Employee Assistance Program for professional and confidential support when you need it.Additional paid parental leave to help balance work and family life.Enjoy a paid day off during our Christmas shutdown period.Benefit from our $200 annual health and wellbeing reimbursement.Unlock thousands of learning opportunities with full access to LinkedIn Learning.Study leave options available to support your academic pursuits.Option to purchase additional leave for greater work-life balance.Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.To Apply Please submit your application by clicking the 'Apply' button. Your application should include your CV along with a cover letter.
The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role. Applications close 11:59pm Sunday 12 th January 2025. WAPHA reserves the right to commence shortlisting prior to the advertised close date. If you have any queries please email .
Please note that applications must be submitted via the link provided – applications received by email will not be accepted. Applicants must hold current, unrestricted working rights in Australia to be eligible for this role.
Candidates without valid authorisation to work in Australia will not be considered. Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and National police check upon request.
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