Service Supervisor
vor 3 Monaten
Welcome to Temperzone
As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer.
Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line.
Joining Temperzone means more than just employment; it's joining a tight-knit family where our culture and values permeate every aspect of our work.Job DescriptionAre you a passionate leader with a strong technical background?We are seeking a dynamic Service Supervisor to join our team in Melbourne and drive exceptional customer satisfaction across the VIC region.In this pivotal role, you will lead and mentor a team of dedicated technicians and warranty agents, ensuring the delivery of outstanding service while maintaining our company's stellar reputation.
Your hands-on approach will be essential as you balance your leadership responsibilities with direct involvement in the field.Key Responsibilities:Perform warranty service on Temperzone and Hitachi products in a timely manner.Coordinating service calls, assigning technicians, and prioritising tasks.Building and maintaining strong customer relationships.Provide start-up assistance for new installations.Lead and mentor technicians and apprentices.Ensure the highest quality workmanship for all service and repair jobs.Participate in training and development programs.Join our team to play a crucial role in maintaining our high standards of customer care and technical support.
Apply todayQualificationsExcellent problem-solving skillsTroubleshooting and Diagnostic ability to ensure effective resolution of problemsCommitment to customer satisfactionRefrigeration/Air Conditioning Trade CertificatePossess in-depth technical knowledge and qualifications in HVAC and/or refrigeration disciplinesRefrigeration/Air Conditioning Supervisors Licence (if applicable)Additional InformationWe offer a competitive salaryEmployee Assistance Program – free counselling and wellbeing supportCareer growth and stability working for a successful privately owned companyHow to ApplyFollow the steps which takes you to our external link to answer a few brief questions.The successful candidate must undergo a pre-employment medical examination and complete a national police check.Only applicants with the right to work in Australia will be considered.#J-18808-Ljbffr
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