Investigations Team Manager
vor 4 Wochen
Add expected salary to your profile for insightsAre you a strategic people leader with a knack for problem-solving?Do you thrive on leading teams to achieve impactful outcomes?Are you ready to apply your analytical skills to drive fair resolutions?If yes, then WE NEED YOUWe are looking for an experienced people leader with dispute resolution expertise to join our extraordinary and close-knit team.Who we are:The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit, independent and impartial dispute resolution service. We provide Victorian energy and water consumers with free, accessible, and informal dispute resolution.Your new role and team:The Dispute Resolution team is responsible for resolving complaints from consumers regarding electricity, gas, and water providers using a fair and reasonable approach.As an EWOV Investigations Team Manager, you will be responsible for day-to-day operational leadership and ensure the development of an agile, engaged and high-performing Investigations team. You will guide and coach team members in relation to case management, investigation, conciliation and written assessments on complaint outcomes. You will be responsible for key deliverables, leading team members to meet performance targets and oversee projects on strategic organisational goals. You will manage escalated complaints and collaborate extensively with internal and external stakeholders.What you'll bring:To help you succeed in this role you'll need to bring:Proven experience in effectively leading, developing, and managing people and teams to achieve performance targets and strategic organisational goals.Exceptional analytical and critical thinking skills, enabling you to swiftly identify key issues, gather pertinent information, and make well-founded, evidence-based decisions.Outstanding written and verbal communication abilities, including the capacity to succinctly summarize complex issues and communicate outcomes clearly and logically.Substantial demonstrated experience in investigating complex disputes/complaints and in alternative dispute resolution techniques.Demonstrated experience in fostering continuous improvement, as well as effectively implementing and managing change.Demonstrated professionalism, resilience, and empathy, allowing you to navigate challenging interactions with ease and sensitivity.Ability to foster a positive team environment, set priorities, show initiative, and proactively communicate with stakeholders while working under pressure.Knowledge of the energy and water regulatory framework, or a keen drive to quickly acquire such knowledge.Relevant tertiary qualifications or demonstrated work experience.What makes working with us great:There are so many great things about working with EWOV, here's some of our benefits:a role where you can make a difference helping othersan opportunity to be a part of a dynamic industry and the renewable energy transitionflexible and hybrid ways of working with life-friendly hoursgenerous leave entitlements - six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leave & 18 weeks of gender-free paid parental leavecentrally located office in Melbourne CBD close to public transportinclusive team culture that supports each other, collaborates and innovateswe live and breathe wellbeing with a varied program with something for everyone.How to apply:If you're interested in this opportunity, please email us at ****** by Friday, 6 December 2024. Please send through your CV and a cover letter outlining how you meet the selection criteria.We will be reviewing applications and may commence interviews prior to the closing date, so please apply as soon as possible if you'd like to be considered.If you would like additional support or information to make the application and recruitment process more suited to your needs, please let us know at ******.
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Investigations Team Manager
vor 4 Wochen
Melbourne, Österreich Energy and Water Ombudsman (Victoria) (EWOV) VollzeitAdd expected salary to your profile for insights.Are you a strategic people leader with a knack for problem-solving?Do you thrive on leading teams to achieve impactful outcomes?Are you ready to apply your analytical skills to drive fair resolutions?If yes, then WE NEED YOU!We are looking for an experienced people leader with dispute resolution expertise to...
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Manager, Health And Medical Investigations Team
vor 1 Monat
Melbourne, Österreich State Government Of Victoria, Australia VollzeitManager, Health and Medical Investigations TeamJob posted: 29/10/2024• Be part of a supportive, professional, and multi-disciplinary team• Help make a positive difference to the Victorian community• Part-time to full-time hours with hybrid work options availableAbout Us The Coroners Court of Victoria (CCOV) has three functions:Independently...
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Manager, Health And Medical Investigations Team
vor 1 Monat
Melbourne, Österreich State Government Of Victoria, Australia VollzeitManager, Health and Medical Investigations TeamJob posted: 29/10/2024• Be part of a supportive, professional, and multi-disciplinary team• Help make a positive difference to the Victorian community• Part-time to full-time hours with hybrid work options availableAbout Us The Coroners Court of Victoria (CCOV) has three functions:Independently...
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Civil Investigations Team Leader
vor 2 Monaten
Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitFull Time Permanent Position Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO Salary offered will depend on level of skills and experience. The Opportunity Melton City Council is seeking a Civil Investigations Team Leader to join the Engineering and Asset Services team and lead the Civil Investigations team.Reporting to the Design &...
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Civil Investigations Team Leader
vor 2 Monaten
Melbourne, Österreich Melton City Council VollzeitFull Time Permanent Position Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO Salary offered will depend on level of skills and experience.The OpportunityMelton City Council is seeking a Civil Investigations Team Leader to join the Engineering and Asset Services team and lead the Civil Investigations team.Reporting to the Design &...
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Civil Investigations Team Leader
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitFull Time Permanent Position Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO Salary offered will depend on level of skills and experience.The Opportunity Melton City Council is seeking a Civil Investigations Team Leader to join the Engineering and Asset Services team and lead the Civil Investigations team.Reporting to the Design &...
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Civil Investigations Team Leader
vor 1 Monat
Melbourne, Österreich Melton City Council VollzeitFull Time Permanent Position Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO Salary offered will depend on level of skills and experience. The Opportunity Melton City Council is seeking a Civil Investigations Team Leader to join the Engineering and Asset Services team and lead the Civil Investigations team.Reporting to the Design &...
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Civil Investigations Team Leader
vor 1 Monat
Melbourne, Österreich Melton City Council VollzeitFull Time Permanent PositionBand 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADOSalary offered will depend on level of skills and experience.The OpportunityMelton City Council is seeking a Civil Investigations Team Leader to join the Engineering and Asset Services team and lead the Civil Investigations team.Reporting to the Design &...
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Melbourne, Österreich Command Investigations VollzeitCommand Investigations LLC is a dynamic and forward-thinking investigative company that has been at the forefront of the industry since its establishment in September of 2012.With a relentless commitment to excellence, we have consistently delivered top-tier investigative services to our clients, setting the standard for innovation and reliability in the...
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Melbourne, Österreich Command Investigations VollzeitCommand Investigations LLC is a dynamic and forward-thinking investigative company that has been at the forefront of the industry since its establishment in September of 2012.With a relentless commitment to excellence, we have consistently delivered top-tier investigative services to our clients, setting the standard for innovation and reliability in the...
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Manager Investigations
vor 1 Woche
Melbourne, Österreich Government Of Western Australia Department Of Health VollzeitLocation: Shenton ParkUnit/Division: Central Office -> People, Capability and CultureAn opportunity exists for a passionate and enthusiastic Manager Investigations to join the Team in Shenton Park for a Permanent Full Time position To be successful, you will have... Exemplifies personal integrity and self-awareness by demonstrating and promoting an...
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Melbourne, Österreich Mlc Life Insurance VollzeitJob Description - Team Manager, Claims Investigation Specialist Support (240000CU) Description Are you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.We're...
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Director - Investigations
vor 4 Wochen
Melbourne, Österreich Services Australia VollzeitFull timeThe Fraud Investigations Branch leads investigations into alleged fraud committed against Commonwealth payments programs, within the remit of Services Australia (the agency), across the country.The Director, Investigations, has a key role in managing relationships and partnerships with individuals, community groups, government, and other agencies....
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Director - Investigations
vor 3 Wochen
Melbourne, Österreich Services Australia VollzeitFull time The Fraud Investigations Branch leads investigations into alleged fraud committed against Commonwealth payments programs, within the remit of Services Australia (the agency), across the country.The Director, Investigations, has a key role in managing relationships and partnerships with individuals, community groups, government, and other...
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Melbourne, Österreich Tideri Jobbörse VollzeitJob Description - Team Manager, Claims Investigation Specialist Support (240000CU) Description Are you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.We're...
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Director - Investigations
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitFull time The Fraud Investigations Branch leads investigations into alleged fraud committed against Commonwealth payments programs, within the remit of Services Australia (the agency), across the country.The Director, Investigations, has a key role in managing relationships and partnerships with individuals, community groups, government, and other...
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Melbourne, Österreich Mlc Life Insurance VollzeitJob Description - Team Manager, Claims Investigation Specialist Support (240000CU)DescriptionAre you committed to bringing your best to life every day? At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're...
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Regulatory Investigation Officer
vor 2 Monaten
Melbourne, Österreich Victoria VollzeitThe Veterinary Practitioners Registration Board of Victoria's ( VPRBV ) role is to protect both the public and the health and wellbeing of animals, by regulating veterinary practitioners in Victoria.We register veterinary practitioners and oversee service standards and conduct.This includes handling complaints about veterinary practitioners and investigating...
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Compliance Investigations Officer
vor 2 Monaten
Melbourne, Österreich Compliance Wise VollzeitHome > Jobs > Compliance Investigations Officer The key outcomes and accountabilities of this role are to:Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations.This includes but is not limited to the Queensland...
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Senior Investigations Officer
vor 4 Wochen
Melbourne, Österreich Department of Education & Training, Victoria VollzeitContact: Gill ****** the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The...
