Head Of Account Management
vor 4 Wochen
About the opportunity:Are you an experienced and dynamic sales leader with a passion for customer experience, key account management, and business growth?
This business is a leading national B2B operational services organisation, seeking a highly skilled commercial people leader to guide and inspire the account management teams across the country.
This is an exciting opportunity to play a pivotal role in shaping the future of their strategic client partnerships and driving the growth of this growing organisation in a time of positive transformation.
Duties & responsibilities: People leadership & Strategy: Lead, motivate, and inspire a high-performing team of Sales Leaders – Key Accounts, National Account Managers, Account Managers, and supportive staff to deliver exceptional customer service and build strong, lasting client relationships.Client Relationship Management: Oversee the management of key accounts, ensuring that all client needs are met, and expectations exceeded.
Act as a strategic partner to clients, identifying opportunities for growth and providing tailored solutions.Business Development: Collaborate with the new business sales teams to ensure a smooth handover process through to the account management function.
Cultivate long-term client relationships that contribute to sustained business growth.Team Development: Provide mentorship, coaching, and training to your team, helping them achieve both individual and team goals.
Foster a collaborative environment that encourages innovation and continuous improvement.Reporting & Performance: Analyse account performance, customer satisfaction, and key metrics to drive improvements.
Provide regular reports and strategic insights to senior leadership.Cross-Functional Collaboration: Work closely with operations, customer service, finance, and other departments to ensure seamless execution of services and a consistent client experience.Key skills & responsibilities: Proven experience in a senior sales leadership role with a demonstrable track record of managing strategic key account management teams.Strong leadership skills with the ability to inspire and develop people.Exceptional communication, negotiation, and relationship-building abilities.A strategic mindset with a customer-centric approach to problem-solving.Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.Strong analytical skills, with experience using data to inform decisions and drive improvements.Bachelor's degree in business, Marketing, or a related subject.You will be highly regarded if you have had experience in an operationally focused geographical spread organisation.Whats on offer: A competitive executive-level salary package, including performance-based STI.A collaborative and supportive working environment where your ideas and contributions matter.Join this highly profitable and successful organisation at a time of positive transformation, investment, and growth.Opportunities for professional & personal development within a leading Australian company.The chance to lead and shape the future of account management in a growing company.If you are a strategic thinker, a passionate leader, and ready to take this critical role, we would love to hear from you.How to Apply:Please click on the "Apply" button to upload your resume for immediate consideration or for further information please contact Terence Craig @ Six Degrees Executive on .
Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live.
We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
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