Customer Account Coordinator

vor 3 Wochen


Melbourne, Österreich La Trobe Vollzeit

The role of the Customer Account Coordinator involves managing project and account delivery for new business opportunities generated by the team, ensuring our valued customers keep coming back. You will oversee short stay bookings, coordinate catering services, and manage external functions using a casual staff roster. While there are established processes to assist you, we always welcome innovative ideas that can help the team scale.The Customer Account Coordinator should possess strong critical thinking skills for effective problem-solving and remain calm under the pressure of multiple client demands. As a confident and effective communicator, you'll need to collaborate well with university stakeholders and delivery suppliers. Being highly organised is crucial for meeting the daily demands of the role, but equally important is a warm, friendly, and collaborative demeanor, as you'll be joining a high-performing team culture.Skills and ExperienceTo be considered for this position, you will have:Relevant experience in account management or project management.Demonstrated expertise having worked in an office and team environment, within either the education sector, agency side, or similar.Ability to think laterally and take responsibility for outcomes.Demonstrated ability to set priorities and monitor workflows within own area of responsibility.Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner.How to applyClosing date: By 11:55pm Monday the 11th of November 2024Only candidates with Full Working Rights in Australia may apply for this position.Please submit an online application ONLY and include the following documents:Cover letter addressing your suitability for the position;An up to date resume;1 year minimum office experience required.Aboriginal and Torres Strait Islander ApplicantsWe welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.Advertised: 24/10/2024 Closing Date: 11/11/2024
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