Programmed | Operational Client Supervisor | Fifo | Perth

vor 4 Wochen

Perth, Österreich Tideri Jobbörse Vollzeit

Mining - Operations (Mining, Resources & Energy)
Full time
Programmed Energy & Resources are seeking an enthusiastic Operational Supervisor to join our fly in – fly out team to our client sites in the Pilbara on a regular basis.
Managing our onsite workforce portfolio in a fast-paced capacity.

We are seeking an individual that will continue to build a foundation for growth with a goal to become a proactive industry leader in the provision of managed labour hire and staffing services.

Operational Supervisor Key Responsibilities
5 years experience in a similar role within the iron ore industry Implement divisional and local business strategies to grow existing customer accounts and enhance financial performance.
Lead high-level Customer Relationship Management activities to promote service excellence and customer retention.
Collaborate with key stakeholders through regular consultation and communication.
Experience managing a large onsite workforce portfolio.
Establish and monitor account management plans, ensuring adherence to service level agreements and operational objectives.
Monitor and evaluate work in progress to ensure that the service and quality standards are in accordance with the service contract terms and conditions.
Understanding of standards applicable to working within the resources sector.
Actively promote new services and offerings from across Programmed to customers.
Review operational and sales performance, implementing proactive strategies to meet service and quality standards.
We are seeking a proactive and detail-oriented professional with a strong commitment to safety, quality, and customer satisfaction.
Successful Candidate will need the Following Attributes
5 years experience in a similar role within the iron ore industry Strong negotiation and influencing skills with the ability to establish effective working relationships internally and externally.
Proven experience in Customer Relationship Management.
A proven track record in contract management.
Tertiary qualifications in Management/Leadership (Highly Desirable ).
Highly literate with well-developed communication and interpersonal skills.
Conduct regular inspections to maintain high standards and adherence to safety protocols.
Administration and excellent presentation skills.
Ability to pass a pre-employment medical.
Ability to obtain a National Police Clearance.
EMPLOYEE BENEFITS
Growth opportunities Long term career potential Paid parental leave and great discounts with selected retailers An Employee Assistance Program, which incorporates a tailored wellbeing initiative.
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