Operational Client Supervisor Fifo

vor 2 Wochen

Perth, Österreich Programmed Vollzeit

Programmed Energy & Resources are seeking an enthusiastic Operational Supervisor to join our fly in – fly out team to our client sites in the Pilbara on a regular basis. Managing our onsite workforce portfolio in a fast paced capacity.
We are seeking an individual that will continue to build a foundation for growth with a goal to become a proactive industry leader in the provision of managed labour hire and staffing services.
Operational Supervisor Key Responsibilities

5 years experience in a similar role within the iron ore industry
Implement divisional and local business strategies to grow existing customer accounts and enhance financial performance.
Lead high-level Customer Relationship Management activities to promote service excellence and customer retention.
Collaborate with key stakeholders through regular consultation and communication.
Experience managing a large onsite workforce portfolio
Establish and monitor account management plans, ensuring adherence to service level agreements and operational objectives.
Monitors and evaluates work in progress to ensure that the service and quality standards are in accordance with the service contract terms and conditions.
Understanding of standards applicable to working within the resources sector.
Actively promote new services, and offerings from across Programmed to customers.
Review operational and sales performance, implementing proactive strategies to meet service and quality standards
We are seeking a proactive and detail-oriented professional with a strong commitment to safety, quality, and customer satisfaction.

Successful Candidate will need the Following Attributes

5 Years experience in a similar role within the iron ore industry
Strong negotiation and influencing skills with the ability to establish effective working relationships internally and externally.
Proven experience in Customer Relationship Management.
A proven track record in contract management.
Tertiary qualifications in Management/Leadership (Highly Desirable).
Highly literate with well-developed communication and interpersonal skills
Conducting regular inspections to maintain high standards and adherence to safety protocols
Administration and excellent presentation skills

Ability to pass a pre-employment medical
Ability to obtain a National Police Clearance

EMPLOYEE BENEFITS

Growth opportunities
Long term career potential
Paid parental leave and great discounts with selected retailers
An Employee Assistance Program, which incorporates a tailored wellbeing initiative
Leading Remuneration Package
Great Supportive Team Culture

APPLY TODAY or email ******

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