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Team Member
vor 2 Monaten
Team Member – Contractor Support Customers in moments that matter
How will I help?
Mortgage Operations team are seeking talented and dedicated individuals to join their expanding team.
Once fully trained, the successful candidates will use their data entry and customer service skills and work as a team to process pre-settlements documents in a timely manner, coordinate with external parties to ensure settlements happen smoothly, ensure that all documentation is accurate all while providing exceptional customer service throughout the settlement process We want you to bring your experience and skills and transfer that into our team's success and the company's vision of delivering exceptional service.
As a Settlements Team Member, your role will entail: Assisting internal and external stakeholders with loan documentation and verification.
Ensuring all the documents have been correctly executed and there are no discrepancies.
Provide support and guidance to our stakeholders and customers.
What's in it for me?
In a word, lots
We value our employees and strive to provide a work environment that offers numerous benefits: Contractors can access Employee Banking benefits like special banking, wealth and insurance offers.
A supportive and inclusive workplace culture that values diversity and promotes collaboration.
Access to innovative tools and technologies to enhance your productivity and decision-making.
What do I need?
To excel in this role, the following experience is required: Excellent communication and problem-solving skills Self-motivated and accountable Balanced decision-making Adherence to regulations Experience in settlements or a similar role within the banking or financial industry (desirable).
Experience in an admin or documentation focussed role Strong attention to detail and accuracy in handling documentation.
What is it like to work there?
At Westpac, we aim to provide one big, supportive team to help us reach our vision to achieve our purpose of creating better futures together Working with us you'll discover new ways of working As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility And one where everyone belongs.
Apply now to join our team and become an integral part of our efforts to deliver exceptional service, support our customers' financial goals, and manage risk effectively.
*Please note that this role will be contracted via Manpower, working onsite at Westpac A vital part of making our recruitment process more efficient are our Culture Fit Assessment & Video Interviews Please complete your Culture Fit Assessment followed by the video interview, when you receive the invitation, in order for your application to be considered.
Do you need reasonable adjustments during the recruitment process?
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
We can provide reasonable adjustments for individuals with disability and/or neurodiversity If you require an adjustment to be made during the recruitment process at any stage, please email ******
