Member Services Officer Wa

vor 3 Wochen

Perth, Österreich Cedarville University Vollzeit

The United Workers Union seeks a highly motivated individual to work in our Member Services Team in Perth in a fixed-term 12-month role commencing January, 2025.The role of the Membership Services Team is to deliver exceptional day-to-day services to United Workers Union members and to provide high-quality and consistent data entry.United Workers' Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains. The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.As a union with a proudly diverse membership, we are committed to equity and inclusion; and continuing to build a union that is truly representative of the workers we cover. We encourage applications from people of Aboriginal and Torres Strait Islander backgrounds, people from diverse cultural and linguistic backgrounds, LGBTIQ people and women.KEY RESPONSIBILITIESDeliver a professional service to all members of the Union, including staffing inbound phone lines.Process membership transactions including new members, financial transactions and resignations.Ensure quality of data entry and take steps to enhance where possible.Resolve and escalate queries as necessary.Adhere to existing working practices, methods, and procedures.Maintain confidentiality and observe data protection and associated guidelines.Carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.Ensure that the Union's values of equity, diversity and inclusion are upheld and promoted.KEY SELECTION CRITERIAAttention to detail and excellent data entry skills;Ability to take direction and follow process;Excellent verbal and written communication and liaison skills;A commitment to the United Workers Union values.To perform this job, you will also be required to have or obtain and maintain:Right of Entry PermitsImmunisation against COVID-19 or have a medical exemptionREMUNERATIONAn attractive remuneration package will be offered to the successful applicant, which will include:Salary commensurate with demonstrated skills and experience;16% superannuation;4 weeks annual leave plus 25% leave loadingHOW TO APPLYPlease submit your resume, together with a cover letter addressing the selection criteria to Julie Korlevska, Deputy Director (People, Culture and Change) through Dayforce Careers page.CLOSING DATECompleted Applications must be received by 4pm (AEST), Thursday 21 November 2024.
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