Buscojobs | Airswift | Client Service Manager
Vor 4 Tagen
About Us
Airswift is the leading workforce solutions provider to the STEM industries.
For over 40 years, Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.
Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.
We are a people business – we transform lives through the world of work.
We care about wellbeing, community engagement, and our planet – we plant a tree for every person placed in a job globally
We have a passion for growth, including investing in the development of our people.
We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.
Role Description
The CSM will be pivotal in driving the expansion of our STEM (non-Oil and Gas markets) business across diverse service lines including contract hire, permanent recruitment, and global mobility.
Success will be measured on the ability to acquire new customers whilst expanding existing ones into new service lines.
Principle Accountabilities :
Development and management of strategically assigned clients.
Business Development into strategically important sectors within our ANZ business.
Identify areas for growth within both new and existing accounts, leveraging existing service lines in the diversification of our service offering.
Develop trusted advisor relationships with key line managers, contractors, stakeholders, and executive sponsors advising on trends and making recommendations balancing needs, wants, and market conditions.
Ensure overall health of the account from sales, delivery pay and bill by coordinating with internal and external stakeholders to ensure the necessary parties have the right information in good timing.
Develop and maintain a hotlist of candidates, relative to your accounts and discipline, and proactively sell them to market daily.
Develop client-specific SOPs and roll out training across our recruitment, service, and finance teams.
Work effectively with the client to bring new requisitions, plans sourcing delivery, facilitate job interviews, and placements.
Monitor overall delivery, ensuring all standard level agreements are met, terms and conditions are executed compliantly, and services are delivered according to clients' needs.
Forecast client's upcoming strategies and objectives to ensure sales and delivery models remain aligned.
Meet sales targets (KPIs) which are agreed upon with the Strategic Account Director.
Monitor and review monthly sales performance against forecast.
Ensure compliance with standardized workflows to effectively manage project delivery within the contracted scope, timeline, and cost.
Communicate internally to ensure pricing models are adhered to and to monitor consistency and accuracy overall.
Proactively assess, clarify, and validate customers' needs on an ongoing basis.
Be the primary point of contact for all clients and non-clients.
Drive retention and increase opportunities for referrals.
Adopt and ensure best practice use of the Candidate Management System.
Skills, Knowledge, and Experience :
Adept in time management and can demonstrate structure in thinking.
Strong client service skills and upholds standards of excellence.
Highly self-motivated and objective driven.
Keen to apply strategic vision and sales acumen to a 'fast growth' style role.
Account acquisition experience with a proven record of providing excellent customer service.
Experience fostering strong client relationships.
Ability to foster teamwork when working cross-functionally.
Proven experience leading strategic projects.
Ability to analyze opportunities and qualify potential service lines and scope.
Ability to network at a senior level.
Ability to travel within region to client locations.
Excellent Microsoft skills, in particular Word & Excel.
What we can offer you
Attractive monthly base salary + competitive commission / performance bonus.
Genuine career progression opportunities, either locally or globally
World-class training programmes and development opportunities.
Virtual Onboarding Events exclusively for new hires.
Team-driven environment, supportive culture with a focus on work-life balance.
Career breaks available after one year.
Real-time recognition through our employee reward platform.
Mental Health First Aiders to signpost you to support when you need it.
Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc...) Charity days for various important causes such as Relay for Life and Earth Day.
Our Core Values :
Growth - In life and business, one must grow to flourish and achieve high ambitions.
Growth requires change, challenge, risk, and sacrifice - we will always choose growth.
Life – Above all else, we value life.
The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
Excellence - We deliver, holding ourselves accountable for results.
Our customers see excellence in everything we do.
Integrity - We are ethical, open, honest, and authentic.
People trust us to do the right thing for the right reason.
Visit our website and social media to find out more
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work.
We are committed to building an equal opportunity workplace; the more inclusive we are - the better our work will be.
#J-18808-Ljbffr
-
Central Coast, Österreich Tideri Jobbörse VollzeitAbout us Airswift is the leading workforce solutions provider to the STEM industries.For over 40 years, Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.We are a people...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAbout us Airswift is the leading workforce solutions provider to the STEM industries.For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.We are a people...
-
Buscojobs | Client Service Manager
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Us Airswift is the leading workforce solutions provider to the STEM industries.For over 40 years, Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.We are a people...
-
Central Coast, Österreich Tideri Jobbörse VollzeitJob Type : Permanent Work period : Full-Time Duration : Permanent Location : Sydney, New South Wales, Australia Visa Sponsorship : Not Available Salary : $150,000 - $170,000 + Super Elevate Your Career as a Senior Safety Assurance Engineer We are seeking a Senior Safety Assurance Engineer to work across a pipeline of rail projects in Australia.Considerable...
-
Buscojobs | Airswift | Senior Project Manager
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Project Manager – Mining & Sustainable Capital Projects Location : Perth CBD Indicative assignment length : 12-month contract Start Date : January 2025 The role Are you a Senior Project Manager with experience in delivering complex mining projects?Are you passionate about driving sustainable capital projects while managing client relationships and...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Airswift Airswift is an international workforce solutions provider.With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience, and expertise across the energy, mining, infrastructure, and technology sectors is unparalleled.Position : HSE Risk Engineer / Advisor Location : Perth Indicative Term of...
-
Buscojobs | Airswift | Stalk Fabrication Lead
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAirswift is working with a leading company for a Stalk Fabrication Lead to work in Theodore, AL for an initial 12-month contract with benefits!The Stalk Fabrication Lead, reporting to the Procurement and Spoolbase Lead, will be responsible for ensuring all Company requirements are met during stalk fabrication and reeling at the EPCI Contractor Spoolbase.They...
-
Buscojobs | Client Services Support
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitAusbil Investment Management, based in Sydney, is one of Australia's leading specialist Australian and global investment managers.Established in 1997, we are a strategic partnership between members of the investment / management team of Ausbil and New York Life Investment Management.Our clients include industry superannuation funds, investment platforms,...
-
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Mechanical Engineer (Maintenance) Location: Perth, WA The company: Global Professional Engineering Services Company Benefits: Competitive salary Indicative assignment length: up to 12 months (subject to agreement) The company / project Our client is a global professional services firm specializing in energy, chemicals, and resources, with headquarters...
-
Client Services Manager
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitPosition PurposeReporting to the State Manager, the Client Services Manager (CSM) will be responsible for client services of each client/project within their portfolio.The CSM maintains existing business to ensure service delivery and operational security are delivered without delay or compromise.The CSM will help Certis clients to better understand the full...
-
Central Coast, Österreich Tideri Jobbörse VollzeitHealth, Safety & Environment (Mining, Resources & Energy) Full time Position : Senior Rehabilitation Mine Specialist Company : Major Mining Company Roster : 9 : 5, 5 : 9 (including 4 days WFH) Location : Ext.from any location in NSW / VIC / SA (other locations would not be entertained) to mine sites in NSW Employment Type : Full-time Permanent Role...
-
Buscojobs | Pia Client Service Associate
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitPIA Client Service AssociateApply remote type : On SiteLocation : Kingston, OntarioTime Type : Full timePosted on : Posted 2 Days AgoTime left to apply : End Date : January 6, 2025 (15 days left to apply)Job Requisition ID : R_1378565Work Location : Kingston, Ontario, CanadaHours : 37.5Line of Business : TD WealthPay Details : $51,400 - $72,600 CAD.This role...
-
Business Services Accountant/ Client Manager
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitClient Manager – Suburban North Shore Firm - Equity PathwayAre you ready to take your accounting career to the next level?Join a boutique-style office backed by a nationally recognised 12-partner firm, offering the best of both worlds — a close-knit, supportive culture combined with the resources and stability of a larger network.Located on Sydney's...
-
Central Coast, Österreich Buscojobs VollzeitAbout Global Client GroupThe Global Client Group (GCG) covers Distribution, Consultant Relations, Relationship Management, Global Client Services, and Learning & Development, and aims to deliver a 'One Nuveen' experience to our global client base.The GCG is focused on establishing new relationships within the Institutional and Wealth channels while deepening...
-
Client Services Assistant
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitBowral, Southern Highlands & Tablelands NSWPosition : Client Services Assistant (Administration & Office Support)Employment Type : Full timeOur client is the leading asset reunification business, their mission is to reconnect people with Shares, Dividends and other monetary assets they have either lost track of or didn't know they owned.The Client Services...
-
Buscojobs | Buscojobs | Client Advisor
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitClient Advisor – Marsh Commercial – Penrith (Hybrid)Marsh Commercial is one of the UK's leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management, and employee health and benefits advice and solutions.Marsh Commercial is a member of the wider Marsh Group, which has offices in more than 130 countries,...
-
Client Service Manager
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitEvery ISS employee, or "placemaker," is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment.ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to...
-
Central Coast, Österreich Buscojobs VollzeitLead Mechanical / Piping EngineerLocation : Perth, AustraliaJob Type : Full-timeReporting Manager Title : Piping Department ManagerDuration : 12-month contractFlexible Working : 3 days on-site, 2 days from homeAbout the Role :We are looking for an experienced Lead Mechanical / Piping Engineer to join our dynamic team in Perth.This role requires advanced...
-
Buscojobs | Buscojobs | Client Advisor
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitClient Advisor – Marsh Commercial – Penrith (Hybrid) Marsh Commercial is one of the UK's leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management, and employee health and benefits advice and solutions.Marsh Commercial is a member of the wider Marsh Group, which has offices in more than 130 countries,...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the Role : We are looking to recruit a full-time experienced Client Service Manager to join our team to cover the Southwest Sydney Area managing multiple government sites.You will be responsible for managing day-to-day operational needs for your area and clients by ensuring the team is delivering the most effective cleaning services.You will...
