Client Service Manager
Vor 5 Tagen
Every ISS employee, or "placemaker," is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment.
ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.ISS IS A PLACE TO BECOME WHAT YOU WANTISS is a global workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable – delivered to high standards by people who care.ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGERWith over 485,000 employees throughout 46 countries ISS is a company of belonging.Connecting People and Places to Make the World Work Better.About the Role :BECOME PART OF SOMETHING BIGGER - We have an opportunity for a full-time experienced Client Service Manager to join our team to cover the Grafton Area managing the provision of cleaning services across multiple government sites.You will be responsible for managing day-to-day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services.
You will demonstrate sound understanding of cleaning operations, utilise your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders.Role Responsibilities :Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best PracticesLiaising with Client and Employees on a regular basisHSE experience in toolbox talk and risk assessmentProfessional presentation and customer service focusedAbility to develop and maintain strong working relationshipsWorking knowledge of work health and safetyDelivery of cleaning services per contractual requirementsMinimum Criteria :Experience in Cleaning Operations and managing a diverse workforceAlready hold or prepared to obtain a Certificate IV in Asset MaintenanceAbility to work productively with limited supervision in a team environment or aloneMust hold a current and valid Driver LicenseExceptional communication and technology skillsKnowledge of how to conduct and handle an incident investigationMust have full work rightsMust hold or ability to obtain a NSW WWC, NSW Police Clearance & Government ClearanceOur Benefits :Company car includedAccess to staff discounts with partner companiesOngoing learning and development opportunitiesInternal opportunities within our global organizationThis position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children, NSW Police Clearance, and Government Clearance.To apply for this role please click on the 'apply' link and complete the online application.ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.
Read more about ISS in Australia and New Zealand on our website www.au.issworld.com#J-18808-Ljbffr
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