Client Service Manager

vor 4 Stunden


Gold Coast, Österreich Lmg Vollzeit

Are you ready to step into an exciting and rewarding role in the mortgage broking industry?
At Investure, we specialise in SMSF mortgages and are looking for an enthusiastic and driven Client Service Manager to join our growing team on the Gold Coast.
Why Join Investure?
We're not just another mortgage brokerage.
At Investure, you'll be joining a passionate team with big plans for growth.
With a flexible work-from-home setup (office one day a week) and real opportunities for career progression, you'll have the chance to make a genuine impact on our business and your future.
About Us:
Investure is a boutique brokerage led by experienced brokers who specialise in SMSF mortgages.
With our growth, we are now looking for a talented Client Service Manager to play a key role in providing exceptional service to our clients while supporting our brokers.
This is a unique opportunity for someone who is eager to learn and grow in the mortgage industry, with the potential to progress into a broker role in the future.
The Role:
As a Client Service Manager at Investure, your role will be dynamic, rewarding, and varied.
You will:
Be the first point of contact for clients, ensuring they feel valued and supported throughout their mortgage journeyManage the administrative process, including loan applications, document collection, and lender communicationsProvide timely and effective updates to clients, ensuring a smooth and efficient mortgage experienceSupport the brokers with day-to-day tasks, helping them grow their business while giving clients the best service possibleWork autonomously, taking ownership of your role while being part of a close-knit teamWhat We're Looking For: Experience in a client service or administrative role, ideally in the finance or mortgage industry (SMSF knowledge is a bonus
)A genuine passion for helping clients and building lasting relationshipsExcellent communication skills and a friendly, approachable personalityStrong organisational skills with an eye for detailA proactive and self-motivated attitude – you'll be trusted to manage your own workloadThe desire to grow within a business and potentially transition to a broker role down the trackWhat's in It for You? Flexibility: Work from home with just one day in the office each week.Career Growth: Progress to a broker role as you gain experience and knowledge.Autonomy: Take ownership of your role and work independently while being supported by a dynamic team.Exciting Challenges: Be part of a growing business with plenty of opportunities to develop your skills.Competitive Salary: We offer an attractive salary based on your experience and performance.Ready to Join Us?
If you're looking for a fulfilling career with the flexibility to work from home and the chance to grow in the mortgage broking industry, we'd love to hear from you
Apply now to take the next step in your career with Investure.
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