General Manager
Vor 4 Tagen
Add expected salary to your profile for insights
At Australian Unity we are going through an exciting phase of innovative business growth in our Residential Aged Care business, which brings to life our Better Together social model of ageing well, which offers a continuum of care and support services within an environment which provides the empowerment and 'choice' for our residents to live how they want to.
We have an exciting opportunity for a new General Manager to join us at our Rathdowne Place site, located at Carlton.
Your New Role: As the General Manager, you will lead and manage all operational, care and clinical service delivery, ensuring that your teams are trained, supported, and engaged to deliver the best experience at all times for your residents.
Leading the end-to-end Better Together customer experience across the precinct by delivering exceptional customer service, support, and care Leading the operations team by promoting a positive culture to fulfill the Better Together promise Fostering an engaged and supportive environment whilst overseeing recruitment, roster management, training and providing coaching on best practice Working closely with key stakeholders of the precinct including residents, families, guests, contractors, and staff to ensure high standards of care and exceptional customer service Overseeing the precinct financial performance and reporting; ensuring key performance measures are delivered in-line with budget and support requirements Identifying and managing risks, managing customer needs and complex issues as required Overseeing the precinct obligations for quality assurance, audits, and Aged Care accreditations About you: Above all, you will be a 'Values' person and an accomplished People Leader, who aligns to and can build their team culture around our values of Bold, Warm and Honest. Does this sound like you?
Previous experience as a General Manager in a customer-focused industry.
Aged Care experience is preferred but not mandatory. Exceptional leadership skills with a continuous improvement mindset and the ability to nurture and develop team culture and performance Experience in operational management including recruiting, workforce planning/roster management and around operations within a larger complex business Strong financial acumen, financial management and reporting experience Fully vaccinated for 2024 Influenza and COVID-19 We value our Residential Communities teams and the wonderful work they do.
Our new General Manager will enjoy an enviable range of benefits, including the following:
Competitive Remuneration Package Attractive Performance based incentive Enjoy additional yearly Well-Being and Community leave days 14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program - an employee support service connecting you to a team of maternal health experts, midwives, and nurses Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most Attractive employee discounts on Australian Unity Banking products, Private Health and General Insurance. Salary sacrifice option - novated vehicle leasing arrangement You will join a great site and RAC business, with the support of our exceptional leadership team and the backing of a trusted Modern Mutual, with a rich history of over 180 years of delivering Real Wellbeing. You will truly have an opportunity to guide and develop the success of leading a unique property and customer care model, where your career will know no heights.
This role is an aged care key personnel role and as such is subject to additional suitability requirements Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people.
How do your skills match this job? Sign in and update your profile to get insights.
Established in 1840, we're Australia's first member-owned wellbeing company, delivering health, wealth and living services.
We're committed to real wellbeing for all Australians, and for us, real wellbeing means so much more than physical health.
It's about your standard of living and feeling safe in your home.
It's your personal relationships and being connected to your community.
It's about what you want to achieve in life, while having the security to get out and do what makes you happy.
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