Aktuelle Jobs im Zusammenhang mit Customer Resolution Expert - Sydney - Singtel Group
-
Customer Resolution Expert
vor 1 Woche
Sydney, Österreich Optus VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.The Customer Resolution Team will be responsible for managing customer complaints from both internal and external authorities and via all company platforms in a prompt, professional, and caring manner while providing the best customer experience each and every time.As a member of...
-
Singtel Group | Customer Resolution Expert
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.The Customer Resolution Team will be responsible for managing customer complaints from both internal and external authorities and via all company platforms in a prompt, professional, and caring manner while providing the best customer experience each and every time.As a member of...
-
Resolution Life | Actuarial Analyst
Vor 5 Tagen
Sydney, Österreich Resolution Life VollzeitAbout Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance...
-
Customer Resolutions Specialist
Vor 6 Tagen
Sydney, Österreich Dyson Gmbh VollzeitAbout UsDyson is a global technology company on a mission to improve people's lives: whether that be by making the air they breathe safe and clean, or connecting them to high performing machines which keep their homes clean.About the RoleOur Customer Resolution Specialists are the best of the best when dealing with customer related complaints ensuring all...
-
Sydney, Österreich Tideri Jobbörse VollzeitAbout Us Dyson is a global technology company on a mission to improve people's lives: whether that be by making the air they breathe safe and clean, or connecting them to high performing machines which keep their homes clean.About the Role Our Customer Resolution Specialists are the best of the best when dealing with customer related complaints ensuring all...
-
Customer Experience Expert
vor 3 Wochen
Sydney, Österreich Dyson VollzeitThis is a Customer Experience Expert role with one of the leading companies in AU right now 🔥 -- Dyson -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Dyson 🧐🧐## About the Role Our Customer Experience Experts are the best of the best when dealing with...
-
Customer Resolutions Manager
vor 2 Wochen
Sydney, Österreich Avant Mutual VollzeitCustomer Resolutions Manager Sydney NSW, Australia Req #453 Tuesday, 7 January 2025 About Avant Avant is Australia's largest medical defence organisation.With an objective to be the business and career partner of its members, Avant provides: • Medico-legal protection and risk management advisory services.• Support, advice and legal representation in the...
-
Customer Resolutions Manager
vor 1 Woche
Sydney, Österreich Avant VollzeitAvant is Australia's largest medical defence organisation.With an objective to be the business and career partner of its members, Avant provides:• Medico-legal protection and risk management advisory services.• Support, advice and legal representation in the event of a claim or complaint.• Health insurance products.• Education, research and training...
-
Customer Resolutions Manager
vor 1 Woche
Sydney, Österreich Avant VollzeitAvant is Australia's largest medical defence organisation.With an objective to be the business and career partner of its members, Avant provides:• Medico-legal protection and risk management advisory services.• Support, advice and legal representation in the event of a claim or complaint.• Health insurance products.• Education, research and training...
-
Customer Service Officer
vor 1 Woche
Sydney, Österreich West Recruitment Pty Ltd VollzeitCustomer Service Officer - Dispute Resolutions JobsWork type: Full Time Reference ID: 1112174 Contact: Alece O'HaraEmail: Call: West Sector: Business SupportJob Summary- Work From Home 3 days per week- $68,530 + Superannuation- Erskine Park LocationJob DescriptionAbout your new employer:West Recruitment is partnering with a reputable company who has been...
-
Customer Service Officer
vor 1 Woche
Sydney, Österreich West Recruitment Consulting VollzeitCustomer Service Officer - Dispute Resolutions Jobs Work type: Full Time Reference ID: 1112174 Contact: Alece O'Hara Email: ****** Call: 0483 945 775 West Sector: Business Support Job Summary - Work From Home 3 days per week - $68,530 + Superannuation - Erskine Park Location Job Description About your new employer: West Recruitment is partnering with a...
-
Customer Service Officer
vor 1 Woche
Sydney, Österreich West Recruitment Consulting VollzeitCustomer Service Officer - Dispute Resolutions JobsWork type: Full TimeReference ID: 1112174Contact: Alece O'HaraEmail: ******Call: 0483 945 775West Sector: Business SupportJob Summary- Work From Home 3 days per week- $68,530 + Superannuation- Erskine Park LocationJob DescriptionAbout your new employer:West Recruitment is partnering with a reputable company...
-
Avant | Customer Resolutions Manager
Vor 6 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitAvant is Australia's largest medical defence organisation.With an objective to be the business and career partner of its members, Avant provides: • Medico-legal protection and risk management advisory services.• Support, advice and legal representation in the event of a claim or complaint.• Health insurance products.• Education, research and training...
-
Actuarial Analyst
Vor 6 Tagen
Sydney, Österreich Resolution Life VollzeitAbout Resolution LifeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance...
-
Actuarial Analyst
Vor 6 Tagen
Sydney, Österreich Resolution Life Vollzeittime left to apply End Date: January 26, 2025 (12 days left to apply)job requisition id JR593600About Resolution LifeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...
-
Senior Dispute Resolution Officer
Vor 5 Tagen
Sydney, Österreich Suncorp VollzeitTake the next step.Be part of something bigger at Suncorp.Leverage your previous legal, dispute resolution and/or insurance experience to achieve meaningful outcomes for our business and customers.Ongoing professional development is encouraged and work/life balance is promoted.Permanent full-time opportunity.We are looking for passionate dispute resolution...
-
Complaints Resolution Manager
Vor 6 Tagen
Sydney, Österreich Mufg Pension & Market Services VollzeitA global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...
-
Customer Resolutions Officer
Vor 4 Tagen
Sydney, Österreich Australia Post VollzeitHelp us deliver like never before ? Australia Post is delivering like never before.From the vehicles that we drive to the small businesses that make our communities thrive.We're delivering for the environment, for our communities, for our customers, and for our people.We're moving forward and we want you to come along for the ride.About the opportunity ? ...
-
Itsm Service Manager
vor 4 Wochen
Sydney, Österreich Resolution Life VollzeitOther (Information & Communication Technology)Full timeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of...
-
General Manager, Resolution
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitThe roleAs the General Manager Resolution you are responsible for shaping and delivery of APRA's strategy, policy and practices with respect to recovery and resolution of financial institutions, across each of the Banking, Insurance and Superannuation industries.You will come with significant leadership capability in connecting and collaborating with key...
Customer Resolution Expert
vor 3 Wochen
At Optus, we have an ambitious goal to be Australia's most loved everyday brand.The Customer Resolution Team will be responsible for managing customer complaints from both internal and external authorities and via all company platforms in a prompt, professional, and caring manner while providing the best customer experience each and every time.As a member of the Customer Resolution group, you'll form part of a wider community of Customer Resolution Experts empowered to provide our customers with exceptional service and support.
Customer Resolution Experts will be universal in customer care knowledge and complaints resolution experts who are able to resolve customer issues first time or know where to go to get the fastest, fairest resolution for our customers.At Optus, we're creating an environment where we actively encourage a proactive and highly engaged team culture where staff are inspired to advocate for their customers to provide excellent service to reduce both internal and TIO complaints.
When a customer contacts our Customer Resolution Team, we own the issue end to end.Your day in the life of a Customer Resolutions Expert at OptusManaging and investigating complaints from Optus customers both inbound and outbound from all channels via internal referral, voice, webform, Messenger, email, Digital Case or in writing, in a timely manner.Ensure that all responses are thoroughly and accurately investigated, align with relevant Codes, Regulations and Legislation, and offer cost-effective and creative resolutions.Assisting and working with customers in financial hardship to put in place a feasible and affordable payment plan.Ensure that company rules and policies are being applied in all CSG transactions.Work with a range of stakeholders to resolve or develop solutions through effective researching, problem solving and by demonstrating our Be Brave, Be Curious and Create Connections behaviors to an exceptional level.Your skills to pay the billsWell equipped in problem solving and handling sophisticated customer complaints.Strong interpersonal skills to display an appropriate level of negotiation and compassion.Ability to understand and articulate written and verbal issues.Ability to develop strong and lasting customer relationships.Intrigued – but perhaps you don't align to 100% of the role requirements?
That's OK, we strongly encourage you to apply – we all have growth & development opportunities.At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.We also want to do our best to make our recruitment process inclusive.
If you require any adjustments or accessibility support, please email or call .
We're here to help.
When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit about/inclusion-diversity.#J-18808-Ljbffr
