Technical Pre-Sales
Vor 2 Tagen
DataMesh is a cutting-edge payment technology provider transforming how businesses manage payments across in-store, online, and self-service channels.
Our platform delivers a suite of industry-leading tools designed to empower clients with secure, customisable, and highly integrated solutions that fit seamlessly within complex, multi-channel environments.Working with industry leaders such as Visa and Mastercard and partnering with NAB, Deutsche Bank, ANZ, Fiserv, and others, DataMesh serves diverse industries, including retail, hospitality, transit, and convenience, helping businesses innovate and scale in an evolving payment landscape. Why Join DataMesh?Industry Impact: Be part of a team that's reshaping the payment landscape through advanced technology and seamless solutions.Innovative Environment: Work alongside experts in payment processing, fintech integrations, and secure transactions to solve real-world challenges.Learning Opportunities: Gain hands-on experience with leading-edge payment technologies.
THE ROLEWe are looking for a Pre-Sales Engineer to join our tech-savvy team, providing essential technical support in pre-sales engagements.
This role is perfect for someone with a technical or coding background who is keen to deepen their expertise within the payments industry and progress along a technical career path.
As a Pre-Sales Engineer, you will support the pre-sales solution design process, create demonstrations, and assist with creating Proof of Concept (POC) implementations, gaining hands-on experience with integrations, customisation, and client-facing engagements. KEY RESPONSIBILITIESSolution Discovery: Work closely with senior pre-sales engineers and sales teams to understand customer requirements and assess compatibility with DataMesh solutions.Technical Solution Design Support: Assist in creating tailored technical architectures and integration strategies that align with customer goals and the DataMesh product roadmap.Proof of Concept (POC) Implementation: Collaborate with the technical team on setting up POC environments and customising workflows, including configuring terminals and API endpoints.Product Demonstrations: Create and deliver technical demonstrations, showcasing DataMesh's features, integrations, and user-friendly interface to potential clients.Technical Documentation: Document POC and integration requirements, maintaining detailed records for internal and client-facing use.Collaboration with Development: Work with the engineering team to understand product updates, new features, and customisation options to support client-specific needs.Client Interaction & Support: Participate in client calls and meetings, answering technical questions and providing solutions that meet clients' unique requirements.Responding to RFI/RFQ/RFP Requests: Support the senior team in responding to RFI, RFQ, and RFP requests by preparing technical documentation, gathering relevant solution information, and ensuring timely, comprehensive responses.Learning & Development: Engage in training sessions to enhance your understanding of payment processing, tokenisation, PCI compliance, and industry standards.
REQUIREMENTSSkills and QualificationsEducation: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.Technical Background: Familiarity with programming or scripting, with an eagerness to expand your technical knowledge in payment processing and integrations.API Knowledge: Basic understanding of REST APIs and how they integrate with software solutions.Problem-Solving Skills: Strong analytical and troubleshooting skills, with a proactive approach to solving technical challenges.Communication Skills: Ability to explain complex technical concepts in simple terms to non-technical stakeholders.Attention to Detail: Detail-oriented approach to documentation, configuration, and client interactions.Team Collaboration: Comfortable working within a collaborative environment, supporting senior team members, and engaging with cross-functional teams.
Preferred ExperienceCoding Experience: Prior experience in a technical role (e.g., software development) or internship that involved coding or technical troubleshooting.Payments Industry Knowledge: A strong understanding of payments industry standards like AS2805, ISO8583, along with switching and acquiring technologies.Point of Sale (POS) Systems Knowledge: Understanding of how POS systems operate and integrate within the payments ecosystem, including familiarity with transaction flows, communication protocols, and the integration of POS systems with payment terminals and back-end processing.Client-Facing Skills: Experience in client support or customer service, especially within a technical or software-related field, is beneficial.
DataMesh Group is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation and gender identity, national origin or disability.
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