Data Center It Support Engineer

vor 2 Wochen


Melbourne, Österreich Amazon Vollzeit

DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesMaintain a high level of system (Server/Network) reliability by prioritizing and resolving trouble tickets efficientlyShare knowledge and follow the best practices in Data Center OperationsParticipate in and deliver on high impact projectsContribute to, and improve on operational efficiencyAdditional role requirementsThis role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely24/7 shift coverage is required and includes 12 hour rotating shifts. This may change based on the future needs of the businessDue to the location of our sites, candidates should possess a valid driver's license and their own vehicle.BASIC QUALIFICATIONS2+ years of computer hardware troubleshooting and repair experience1+ years of computer networking experienceHigh school or equivalent diplomaPREFERRED QUALIFICATIONSExperience dealing effectively with customers during problem resolution and operating efficiently under pressure
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