Gp Liaison Officer
vor 3 Wochen
GP Liaison Officer – Full time (Norwest Private Hospital)Seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between primary and secondary care in the region.As part of the Healthscope network, you will be an integral member of the team, acting as the key point of contact for GPs and other health professionals to drive growth through the promotion of hospital services, navigating access to services and improving communication between our hospitals, the specialists we work with and primary care.
As the GP Liaison Officer, your responsibilities will include:Leading a culture of excellence in customer service with doctors, patients, internal and external service providersClear, relevant and regular interaction with key general practices to build relationships and promote hospital clinical service offerings and specialistsMaintaining comprehensive records of daily activity and progress using Salesforce CRMMonthly activity reporting including measurement against agreed KPIs, linked specifically to GP engagement.
This includes providing insight into the effectiveness of existing referral growth strategies, defining new opportunities and identifying communication gapsWorking with the business development manager to align GPs and community relationships with the clinical business plans and service developmentDeveloping targeted referral growth activity plans for newly accredited, growing and established specialistsPlanning and administering the RACGP continuing professional development program for general practice and other healthcare professionals for the regionLiaising with hospital executive and clinical teams, providing stakeholder feedback and highlighting opportunities for service improvementDeveloping a robust regional GP engagement calendar, including accredited education meetings, practice lunches and "meet and greet" networking sessionsSourcing information to assist with the development of regular hospital newsletters as requiredParticipating in the development, implementation and evaluation of marketing plansIdentifying and participating in continuous quality improvement opportunities and organisation accreditation requirementsWorking with some hospital specialists directly to support their growth at the hospital.
Essential Criteria:Well-developed computer skills, including MS Office (Outlook, Word, Excel)Excellent written and verbal communication and negotiation abilityPost graduate qualifications in marketing, business, nursing or similar (desirable)Successful sales background, with previous experience working in a similar role in healthcare, pharmaceutical or medical device industryStrong customer focussed mindset and displaying a "can do" attitudeFamiliarity with CRM and data analysis toolsAbility to work independently as well as across multidisciplinary work environmentsResults driven with excellent time management skills and the ability to manage competing prioritiesArticulate, well presented and professionalFull driver's licence and own vehicle.
Would you like to know more?For a confidential discussion, please contact Business Development Manager Deborah Brodie on or email Why Healthscope?We care about your career at Healthscope.Healthscope is Australia's only national private hospital operation and healthcare provider with a network of 39 hospitals that service every state and territory.
People are at the heart of our organisation.
We employ over 19,000 people and work with almost as many accredited medical practitioners nationwide.
Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that is industry leading.No matter the role, every day our people make a difference to the lives of our patients, their families and carers, and we consider it a privilege to be part of their journey.As part of the OneHealthscope Community of Care, you'll be supported by committed leaders and work with strong, innovative teams who always strive to deliver exceptional care and positive experiences.
We encourage the pursuit of continuous professional development, specialisation and education, and support our people to achieve their goals.Applications close: 18 October 2024#J-18808-Ljbffr
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Gp Liaison Officer
vor 3 Wochen
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