Rydges Hotels Limited | Night Manager
Vor 4 Tagen
Front Office & Guest Services (Hospitality & Tourism)
Full time
When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
At EVT, we're the shakers and the Daymakers.
The experience creators.
The possibility makers and opportunity takers.
We aim to make a positive impact on our people, communities and environment, every day.
About Ode Hotels
Ode Hotels are stories to stay in.
The kind of places that are part of something bigger.
That's the beauty of old buildings: they beckon you to read between their lines.
Stained glass has a colourful past.
Sandstone traced is nature's braille.
As time goes by, community and culture leave their indentations, and guests leave wanting to come back.
Preservers of place, and forever open to possibility, Ode Hotels are spaces that hold space.
About The Old Clare
A darling of the Ode anthology, The Old Clare Hotel is a classic you'll never want to put down.
She knows the area like the back of her hand, turning neighbours into friends and tourists into locals.
Here, community and creativity run deep, and true to Clare's humble beginnings, her down to earth nature is disarmingly friendly.
Stretching across two iconic heritage-listed buildings, The Old Clare Hotel is wise beyond her years, curated with the curious in mind.
Now's your chance, make your next career move here.
About The Role
The Old Clare is seeking an experienced Night Manager to keep operations running smoothly after dark
Reporting to the Front Office Manager, the Night Manager will lead the hotel's overnight operations by turning every guest experience into an unforgettable one.
Some of the responsibilities include:
Complete and accurate audits of all daily revenue postings, making the necessary adjustments to ensure accuracy of reporting.
Provide supervision and support to the front office team and other departments when required.
Anticipate and attend to the guest's needs and desires, focusing on the guest journey.
Ensure that reservations details for in-house guests are recorded correctly i.e.
Room rates, dates of stay, authority to charge.
Collate paperwork for departures, including credit card and company charges to be forwarded to the accounts department.
Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
Prepare and distribute relevant reports.
Maintain hotel weekly and monthly statistics.
Process all management accounts as required.
At EVT, we want our people to experience our businesses and be brand and experience advocates.
So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.
Australia and NZ's largest and most diverse experiences company.
Skills & Experience
Previous experience using Opera Cloud or similar PMS.
Proven previous experience in a similar role in a similar or larger property with proven leadership experience.
Excellent communication, interpersonal and time management skills.
Excellent grooming and presentation standards.
A willingness to use initiative and strong problem-solving skills.
Strong financial and analytical skills with a high level of computer literacy.
Have a good knowledge of security and emergency procedures and manage the instigation of these if required to do so.
If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts.
How do your skills match this job?
Sign in and update your profile to get insights.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Night Manager?
Hospitality & Tourism 51-100 employees
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