Business Support Officer
vor 21 Stunden
Organisation: Department of Justice and Community Safety
Occupation: Administration/Secretarial
Reference: VG/TBA-JAN25
Job posted: 08/01/2025
Closes: 09/02/2025
Classification: VPSG3
Salary Range: $76,817 - $93,275
At the Department of Justice and Community Safety, we're looking for people who want to make a difference.
People who take pride in their work.
People who get things done.
People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve.
If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers.
Ongoing, Full-Time opportunity to work with a high-performing and passionate team within the Local Government Inspectorate. About the Business Unit Under the leadership of the Chief Municipal Inspector, the Local Government Inspectorate (LGI) is an independent administrative office supported by the Department of Justice and Community Safety (DJCS).
It is the dedicated integrity agency for local government focusing on investigations for breaches and compliance with the Local Government Act 2020.
The key functions of the Inspectorate include:
Investigating alleged breaches of the Act including electoral provisions.Targeted governance reviews and examinations of compliance by local councils with the governance requirements in the Act.Prosecuting offences under the Act.Referring matters of serious misconduct by councillors.Elevating matters of gross misconduct of a councillor to the Victorian Civil and Administrative Tribunal.Collaboration with the Victorian Government Solicitor to undertake prosecutions for breaches of the Act.About the Role The Business Support Officer is the first point of contact for the Local Government Inspectorate, dealing with requests for information and assisting people with complaints in relation to Local Government.
Key requirements of this position include customer relations and communications skills in a regulatory environment.
The Business Support Officer is also required to provide business reporting, administration support to the unit, and liaise with other corporate business areas within the State Government.
Some of your duties will include:
Being the first point of contact for all enquiries, approaches, and correspondence.Receiving and responding to incoming phone calls.Recording receipt in the Case Management System and responding to complaints.About you To be successful in this role, you will have:
Demonstrated knowledge of the Local Government Act 2020 (Vic) or experience working in a regulatory environment.Demonstrated ability using a wide range of software application features for word processing, Excel spreadsheets, databases, and assisting others with problem-solving on IT systems.Demonstrated high-level verbal and written communication skills.Demonstrated ability to identify processes, tasks, and resources required to achieve a goal.Ability to develop and implement systems and procedures to guide work and track progress.Qualifications/Requirements A business or legal qualification would be highly regarded.Knowledge of and/or experience working with legislation.A current Victoria Driver's Licence is desirable but not mandatory.How to Apply Please click the Apply button on this advertisement.
Applications should include a resume and covering letter.
Attachments can be uploaded in .doc, .docx, .pdf, .txt, or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse, and inequality.
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