Audit & Compliance Officer
vor 2 Monaten
Location: South East Queensland, AustraliaJob Category: Community Services and Development, Quality Assurance & Safety, Voluntary, Charity & Social WorkJob DescriptionRespect | Integrity | Quality | Engagement | Emotional IntelligenceAbout usHere at Family Centered Support Services, we deliver a range of services to Children, Young People and Families ranging from Respite, In-Home Support and Residential Out-of-Home Care.
We believe kids belong with their families whenever it is safe and possible and work closely with the Department of Child Safety and the family to get to the heart of problem behaviors and to find ways to support change for the better.This is a Hybrid Role, working from home 4 days a week.
The successful applicant can be located anywhere in Ipswich, Brisbane, Toowoomba, or Stanthorpe; however, you will need to travel to our Bundamba or Toowoomba office for team meetings once a week or every two weeks.The roleThe Audit and Compliance Officer role is responsible for identifying quality and risk within Family Centered through rigorous audits of multiple facets of the organisation, assessing alongside legislation and regulation, Human Services Quality Standards, Department Licensing requirements, FCSS Policies, FCSS Practice Framework and Workplace Health and Safety standards.Duties will includeCompliance ManagementConduct internal monthly audits and assessments to identify compliance risksReport on compliance with recommendation strategiesInvestigate departmental compliance issues and develop corrective action plansDevelop, implement, and monitor compliance programs and policiesEnsure adherence to industry regulations, laws, and standardsAudit compliance in line with the Pillars of the FCSS Practice FrameworkLicensingFamily Centred Ltd (t/a Family Centered Support Services) Licensing requirements, including add to-license inspections, monitoring, LCS6 documentation for staff involved in a notifiable event and LCS4a documentation on behalf of the NomineeEnsure organisation is abiding by Human Services Quality Standards within the Human Services Quality FrameworkEnsure licensing and organisation standards are met, through auditing against policies and proceduresMaintaining relationships with Investments and Partnerships, Contracts Officers for monitoring, compliance, non-conformities, and actions to improve quality of servicePolicy Development and DeploymentIdentify and address local policy issues/gaps and recommendations for improvementDraft and rollout organisational policies and proceduresEnsure that all policies are up to date with current laws and regulationsWorkplace Health and Safety componentContribute a Safety Culture by keeping environmental, psychological and social safety a priorityReview systems compliance with WHS legislationProactively manage, mitigate and report risks and risk mitigation actions in the Hazard and Risk ID reportStay abreast of new and changing regulations, ensuring the organisation adapts as neededPromote continuous improvement in compliance processes and systemsComplete tasks as delegated through the continuous improvement registerRequired TravelIn addition to the once weekly or fortnightly travel to our Bundamba or Toowoomba office for team meetings, you will be required to attend your allocated region once a month to complete property audits at the residential placements.Travel may also be required for the following purposes:Inspecting new houses and/or new young people to be added to the license, ensuring compliance with standards and policies.Assisting Child Safety Officers during licensing and monitoring of the house, as well as when adding a new house.Supporting investigations that require the involvement of the Audit and Compliance Officer.Meeting face-to-face with relevant teams when the need arises.Travel to other regions may be necessary to cover annual leave periods, as arranged and agreed upon in advance.You will be eligible to claim a personal motor vehicle allowance for any work-related travel using your own vehicle, at a rate of $0.99 per kilometer.
Paid accommodation may also be provided during regular monthly house audits or any other work-related travel as required.Desired Skills and ExperienceThe successful applicant will possess the following:Ability to genuinely embrace the values and Vision of Family CenteredA demonstrated passion for excellence.
High level of integrity to capture accurate audit resultsDiploma in Human Services, Social Work, or equivalent experience.
Previous auditing experienceDemonstrated ability to communicate and provide reportingMinimum 12 months' experience in a related roleMinimum 12 months' experience in the same industry highly valued (residential care and child protection)Demonstrated high levels of cultural awareness, cross-cultural experience, an understanding of remote communities or a willingness to learn and a good understanding of the Department of Child Safety, Seniors and Disability Services (Qld)High level confidence with learning computer-based systems and programs, including Microsoft Office, Internet Explorer and some Excel skillsAbility to adapt as the company grows and changes.
High level interpersonal skills (approachable, diplomatic, sensitive, articulate, non-judgemental)High level written and verbal communication skillsTeam player and high value placed on relationships while also able to work autonomouslyAnalytical skills and sound judgementWillingness to learn, creative thinking and problem solvingWillingness to undergo Departmental screening processesAbility to complete additional trainingCompliance with Working with Children Card requirementsCurrent Open Driver's License.Desired Requirements:Professional approachAbility to work under pressureOrganisational and time management skillsExcellent attention to detailAnalytical thinkingInitiativeStrategic thinkingPositive approach to changeHow to applyTo apply for this role click apply now and follow the links which will redirect you to our website platform.
Shortlisted applicants will be contacted within 7 business days to discuss further.
If your online application is successful, you will be contacted to arrange an initial phone screen.To apply for the position please click on the 'Apply' button and follow the steps.For further information regarding the role advertised or other employment opportunities please contact our HR Team at IMPORTANT please note –Applications may be shortlisted as they are receivedAll applications for advertised roles will be considered only by applying onlineYour experience and qualification will determine contracted hours able to be offered if you are successful#J-18808-Ljbffr
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