City Wide Facility Solutions | Account Manager
vor 1 Tag
Are you excellent at managing and retaining B2B accounts?
Do you also have strong selling skills for increasing sales within an account?
If you answered yes, consider this opportunity with City Wide
City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Central Pennsylvania.
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area.
This is an outside, B2B account management position that provides field support including training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, troubleshooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors.
Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.
What you will do...
Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
Formulate and manage an effective service strategy and schedule tailored to each client.
Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
Manage all Contractor relationships including interviewing and hiring, negotiating pricing and other contract terms, managing agreements, developing service specifications, client compliance, verifying Contractor compliance, and removing/replacing Contractors as necessary.
Ensure a standard of excellence in quality and client satisfaction through detailed quality control inspections of client sites and consistent follow-through with all promises to clients.
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
Promote the sale of, procure, and monitor supplies for clients.
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Schedule each non-routine activity in client facilities using Outlook.
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's.
Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
Notify Sales Executives of potential accounts in your territory, especially new construction.
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors.
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
Minimum Requirements:
2+ years outside B2B account management experience; building maintenance or facility management preferred but not required.
2+ years track record of success in a client retention role, with goals and metrics to support.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Proficient in Microsoft Office and knowledge of CRM database.
Ability to travel on a daily basis to client locations locally.
City Wide offers a competitive compensation and benefits package for this position:
Commissions Dedicated and protected territories Mentorship and ongoing training & development Annual President's Club and Diamond Level Recognition Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Retirement Plan (IRA) #J-18808-Ljbffr
-
Account Manager
Vor 2 Tagen
Brisbane, Österreich City Wide Facility Solutions VollzeitAre you excellent at managing and retaining B2B accounts?Do you also have strong selling skills for increasing sales within an account?If you answered yes, consider this opportunity with City Wide!City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Central Pennsylvania.The Facility Solutions...
-
Director Of Operations
Vor 2 Tagen
Brisbane, Österreich City Wide Facility Solutions VollzeitAre you a B2B sales or account manager with a strong track record of success building and managing sales/account management teams?Do you enjoy a culture that rewards based on performance?If you said yes, City Wide would like to hear from you! City Wide, the nation's leading management company in the building maintenance industry, is seeking a Director of...
-
Quality Night Manager
vor 1 Tag
Brisbane, Österreich City Wide Facility Solutions VollzeitDo you have experience in building maintenance, janitorial or similar industries?Do you have strong management experience and good communication skills?Are you seeking a full-time evening shift position?If you answer yes, consider this great opportunity with City Wide!We are seeking a Night Manager to join our team in Central Pennsylvania!The Night Manager...
-
Brisbane, Österreich Tideri Jobbörse VollzeitDo you have experience in building maintenance, janitorial or similar industries?Do you have strong management experience and good communication skills?Are you seeking a full-time evening shift position?If you answer yes, consider this great opportunity with City Wide!We are seeking a Night Manager to join our team in Central Pennsylvania!The Night Manager...
-
Sales Associate
Vor 2 Tagen
Brisbane, Österreich City Wide Facility Solutions VollzeitSales Associate: City Wide is seeking outgoing dynamic individuals interested in developing a sales career to join our B2B sales team. If you have a "can-do" attitude and a strong drive to succeed, this job is for you.City Wide Sales Associates join an aggressive, highly productive sales team.You will be the prospector, making connections and building...
-
National Account Manager
Vor 6 Tagen
Brisbane, Österreich Avive Solutions VollzeitAbout Avive: Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission...
-
National Account Manager
Vor 2 Tagen
Brisbane, Österreich Avive Solutions, Inc VollzeitAbout Avive: Avive Solutions, Inc. () is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that!We...
-
National Account Manager
vor 1 Tag
Brisbane, Österreich Avive Solutions, Inc VollzeitAbout Avive:Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to...
-
Account Manager
Vor 2 Tagen
Brisbane, Österreich Department Of Agriculture And Fisheries VollzeitAgriculture and Fisheries (Organisation site ( https://www.daf.qld.gov.au/ ) )Engagement; Information and Technology Partners; Corporate; Brisbane CityBring legacy to life.For the future of Queensland and the world #Passionandpurpose.Information Technology Partners (ITP) is hosted within DPI and delivers ICT and information management services and solutions...
-
Account Manager
Vor 2 Tagen
Brisbane, Österreich Department Of Agriculture And Fisheries VollzeitAgriculture and Fisheries (Organisation site ( ) )Engagement; Information and Technology Partners; Corporate; Brisbane CityBring legacy to life.For the future of Queensland and the world #Passionandpurpose.Information Technology Partners (ITP) is hosted within DPI and delivers ICT and information management services and solutions to 6 state government agency...
-
Brisbane, Österreich Tideri Jobbörse VollzeitAbout Avive: Avive Solutions, Inc. ( ) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that!We...
-
Brisbane, Österreich Tideri Jobbörse VollzeitAbout Avive: Avive Solutions, Inc. ( ) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share.We are a mission-driven team that is quite literally saving lives.Sudden Cardiac Arrest (SCA) is a leading cause of death in the United States, and we are on a mission to change that!We...
-
Account Manager
Vor 2 Tagen
Brisbane, Österreich Siemens Mobility VollzeitAs the world's only integrated Technology Company spanning the entire energy transition chain, Siemens works across all business and technology interfaces with an integrated portfolio of products, solutions, and services.Our breadth of offerings for distribution and service, along with our proven expertise, allows us to provide end-to-end energy solutions to...
-
Facility Manager
Vor 3 Tagen
Brisbane, Österreich E4 Recruitment VollzeitExciting Opportunity: Facility Manager Role at a 134-Bed Aged Care Home in Richmond!Take the next step in your leadership journey and join a thriving aged care community in Richmond! This role offers the chance to lead a large, fully accredited nursing home with a positive on-site culture and a dedicated team.Key Details: Position: Full-time, Monday to...
-
Business Development Manager
Vor 3 Tagen
Brisbane, Österreich Assa Abloy Global Solutions VollzeitBusiness Development Manager - Wireless Locking SolutionsBrisbane, QLD, AU, 4172AssociateTravel Required: 11%-30%20-Dec-2024About UsASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience.With offices in over 70 countries, we are represented in all major regions within both mature...
-
Senior Account Manager
Vor 2 Tagen
Brisbane, Österreich REDD VollzeitWe're hiring a Senior Account Manager in Brisbane, Queensland.As a Senior Account Manager at REDD, you'll foster client relationships, coordinate projects, and drive business growth in technology solutions.At REDD, we are growing the best Strategic Technology Partner in Queensland, currently based in Toowong Australia, focused on helping businesses in...
-
Iss Global | Facility Manager
Vor 2 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitISS Facility Services is looking for an accomplished Facility Manager (FM) to join the team in a Full Time role overseeing the delivery of an integrated facilities service offering for our client.This role will manage multiple service lines, including cleaning, catering, concierge, and security.Supporting the Key Account Manager, this role is primarily...
-
Senior Account Manager
vor 1 Tag
Brisbane, Österreich REDD VollzeitWe're hiring a Senior Account Manager in Brisbane, Queensland. As a Senior Account Manager at REDD, you'll foster client relationships, coordinate projects, and drive business growth in technology solutions.At REDD, we are growing the best Strategic Technology Partner in Queensland, currently based in Toowong Australia, focused on helping businesses in...
-
Senior Account Manager
vor 1 Tag
Brisbane, Österreich REDD VollzeitWe're hiring a Senior Account Manager in Brisbane, Queensland.As a Senior Account Manager at REDD, you'll foster client relationships, coordinate projects, and drive business growth in technology solutions.At REDD, we are growing the best Strategic Technology Partner in Queensland, currently based in Toowong Australia, focused on helping businesses in...
-
Account Manager
Vor 2 Tagen
Brisbane, Österreich Siemens VollzeitAccount & Relationship Management (Sales) As the world's only integrated Technology Company spanning the entire energy transition chain, Siemens works across all business and technology interfaces with an integrated portfolio of products, solutions, and services.Our breadth of offerings for distribution and service, along with our proven expertise, allows us...
