Bupaoptical | Customer Value Specialist
Vor 4 Tagen
The heart of the role
This is not a conventional retail store opportunity.
You'll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.
If you're the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor-made for you.
Based in our Cambelltown Hub Store and working towards customer growth activities you will be responsible for:
Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
Taking a 'customer first' approach, you will also: Assist our existing Bupa members in their day-to-day transactions Ensure the customers understand the full value of their health insurance product Provide solutions to any identified concerns or needs Educate members on all the benefits they can access This is a full-time permanent position, working 38 hours per week including rotating Saturdays
This position commences 13 January 2025
What you'll enjoy
We reward our people and celebrate their success.
From providing initiatives that develop careers to looking after our people's health, wellbeing and futures.
Our health is the most important thing we have and at Bupa, caring is at the centre of everything we do – helping people live longer, healthier, happier lives and making a better world.
We also know that to care for our customers, we must first care for our people.
That is why Bupa has launched Viva Healthier and Happier – our new and comprehensive global health and wellbeing program for our employees.
It includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing.
Through the Viva Healthier and Happier program, we're providing health benefits for everyone who works at Bupa, no matter their role.
We want to support our people to be the healthiest and happiest versions of themselves.
Training and connecting
We believe in giving you room to grow.
At Bupa, you get the best of both worlds – support when you need it and plenty of space for personal development.
Dedicated Store Managers will support you to excel in your role.
You'll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, 'Know-It'.
Just so you know
Everyone who makes it through to offer will be required to complete a background check which includes a police check.
Nothing half-hearted about it
Apply now
To learn more about working at Bupa please visit our website:
Bupa is an equal opportunity employer.
We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.
We encourage people from all backgrounds to apply.
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