Aktuelle Jobs im Zusammenhang mit Customer Support Specialist - Sydney - Specsolutions
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Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Mable VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Mable -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Mable 🧐🧐**We’re powered by purpose** Mable is an online platform connecting Australians looking for...
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Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Nuvei Corp VollzeitThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and...
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Customer Support Specialist
vor 1 Monat
Sydney, Österreich Hsi VollzeitAbout the job Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.The Solv product delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims...
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Customer Support Specialist
vor 1 Monat
Sydney, Österreich Hsi VollzeitAbout the jobSolv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.The Solv product delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims...
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Customer Support Specialist
vor 1 Monat
Sydney, Österreich Hsi VollzeitAbout the job Solv is owned by Health & Safety Institute (HSI) - a leader in Environmental Health and Safety (EHS) and workforce development software, training and compliance solutions.The Solv product delivers simple, secure and effective online systems that make it easier for businesses to manage their workplace health, safety, injury and claims...
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Technical Support Specialist
vor 1 Monat
Sydney, Österreich This Is An It Support Group VollzeitTechnical Support Specialist PermanentSydney basedExpert knowledge of UNIX commands is a must How will I help?The Technical Support Specialist will be responsible for delivering effective solutions and business processes to provide BAU and project support for customers' requirements and objectives.In addition to this, you will be required to assist with...
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Technical Support Specialist
vor 1 Monat
Sydney, Österreich This Is An It Support Group VollzeitTechnical Support Specialist PermanentSydney basedExpert knowledge of UNIX commands is a mustHow will I help?The Technical Support Specialist will be responsible for delivering effective solutions and business processes to provide BAU and project support for customers' requirements and objectives.In addition to this, you will be required to assist with...
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Customer Support Specialist
vor 1 Monat
Sydney, Österreich Tyro VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Tyro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Tyro 🧐🧐About the role -------------- Tyro's Customer Support team is one of the most widely regarded in...
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Technical Customer Support Specialist
Vor 4 Tagen
Sydney, Österreich Relevance Ai VollzeitAbout Relevance AIWe are a fast growing Series A backed startup building the Home of the AI Workforce.Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to the AI Workforce, a team of AI agents working together in a Multi-agent system.We are a team of 30+, growing fast and based in Sydney and San Francisco,...
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Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Betashares Capital Limited VollzeitCustomer Support SpecialistDepartment: Customer SupportEmployment Type: Permanent - Full TimeLocation: SydneyDescriptionThe Customer Support team at Betashares is responsible for onboarding, educating, and supporting Betashares Direct customers.As one of the early hires in our team, you will have a great opportunity to drive impact and growth as the...
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Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Betashares Capital Limited VollzeitCustomer Support SpecialistDepartment: Customer SupportEmployment Type: Permanent - Full TimeLocation: SydneyDescriptionThe Customer Support team at Betashares is responsible for onboarding, educating, and supporting Betashares Direct customers. As one of the early hires in our team, you will have a great opportunity to drive impact and growth as the...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Coatue Management L.L.C. VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Attentive Inc VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Coatue Management L.L.C. VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance.Activating real-time data from multiple channels and advanced AI, the platform personalizes content,...
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Associate Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Enable VollzeitAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships.Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we're creating a healthy,...
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Associate Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Enable International VollzeitAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships.Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we're creating a healthy,...
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Associate Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Enable International VollzeitAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we're creating a healthy,...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Attentive VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance.Activating real-time data from multiple channels and advanced AI, the platform personalizes content,...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Attentive VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes...
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Customer Support Specialist, Australia
vor 2 Wochen
Sydney, Österreich Attentive Inc VollzeitAttentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance.Activating real-time data from multiple channels and advanced AI, the platform personalizes content,...
Customer Support Specialist
vor 2 Monaten
Help Desk & IT Support (Information & Communication Technology)Full timeWe are an expanding Australian Aged Care software provider offering SaaS solutions for business operations including accounting, roster, payroll, and client management. We're looking for a proven Customer Support Specialist. This hybrid role is available to individuals based in the Sydney region or Northern Tasmania.At Inerva Software, we value integrity, teamwork, and a drive for excellence. With a commitment to continuous improvement and a customer-focused approach, we are passionate about making a positive impact in the Australian Aged Care industry.What we're looking forWe're searching for a positive and customer-centric problem solver with excellent communication skills. This role is perfect for someone who has a curious nature and is a team player. The ideal candidate will be self-motivated, take ownership, and be passionate about creating outstanding customer experiences.What you will be doingOur Customer Support Specialists play a crucial role in ensuring customer satisfaction by providing prompt, accurate, and helpful responses to customer enquiries. This role involves managing incoming support tickets, troubleshooting issues, and collaborating with team members to resolve complex cases. Day-to-day responsibilities include:Handling and resolving customer enquiries through ticketing and phone support channels, focusing on prompt and effective issue resolution.Efficiently triaging incoming requests to address urgent issues first while ensuring all enquiries receive timely attention and are escalated where needed.Providing updates to customers on the status of more complex issues, providing transparency and maintaining strong communication throughout the resolution process.Keeping records in the ticketing system up to date and adhering to established support processes.Contributing to our established knowledge base by creating and maintaining comprehensive user guides and instructional videos.Collaborating with product, customer success, and engineering teams to identify ways to improve our products and enhance the overall customer experience.Testing software updates and troubleshooting reported issues.To be considered, you'll needA drive to solve problems independently, paired with a willingness to learn a complex software suite designed for specialised industry needs.Excellent communication skills to deliver messages in a simple and effective way and tailor to different audiences.Exceptional analytical skills that enable effective troubleshooting and problem-solving.Solid technical ability with an understanding of software systems.Empathy and patience in dealing with customers.At least 1-2 years experience working as a support specialist or in a customer service role.It would also be nice to haveAn understanding of accounting or payroll processes.Experience supporting SaaS products.Knowledge of the Australian Aged Care industry.Why choose us?We offer a flexible hybrid work arrangement, allowing you to work both from home and in either our Sydney CBD coworking space or Launceston office. You'll be provided with a company laptop and necessary accessories to enable seamless remote work. Join a dynamic, friendly, and growing team, where you'll receive ongoing training and support from colleagues. We offer a competitive salary in recognition of your contributions and expertise.
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