Customer Support Specialist
Vor 5 Tagen
This is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Tyro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Tyro 🧐🧐
About the role -------------- Tyro's Customer Support team is one of the most widely regarded in Australia. Tyros are a highly collaborative mix of people. Joining the Customer Support team will see you championing the voice of our customers and collaborating with our awesome teams and individuals in Engineering, Product Management, Sales, and other functions within the business, who have inspiring stories and top-notch talent. - We offer a rotating roster within 7am to 7pm Monday to Sunday, a supportive training program, and the flexibility to work from home, or from our brand new CBD office. - Please note that this role will entail some weekend work as part of your roster Joining our team means doing what you love - helping people. On a typical day you will use your exceptional customer service skills to liaise with our customers over the phone and via email. You’ll provide first-level technical and account support to our EFTPOS, Banking and eCommerce customers. This role is a hybrid position, with a requirement to be in office 2 days a week and the option to work from home for the remaining 3 days. What You'll Do -------------- - Answer all incoming calls in a professional and efficient manner - Educate customers of Tyro’s products and services - Troubleshoot any issues regarding terminals and eCommerce enquiries - Guiding our customers through the EFTPOS activation process. - Resolve all complaints through effective communication skills and escalate to team lead when needed Record detailed and accurate notes of merchant enquiries in a timely and efficient manner. What You'll Bring ----------------- - Previous experience in Retail, Hospitality or Contact Centre - An infectiously upbeat attitude and a bubbly personality - A passion for customer experience and providing exceptional service - Strong written and verbal communication skills Perks and Benefits ------------------ We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of our people across Australia. Here are just some of the things Tyros tell us they love about working here: - A hybrid working policy that truly enables you to live your best life - Learning and career development opportunities - 16 weeks paid primary carers leave - 12 weeks paid secondary carers leave - Annual team-based volunteer day - We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games - Taco Tuesdays - Mental health and wellness initiatives Personal finance initiatives
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Tyro.
✅ Applying here is the first step in the hiring process for this role at Tyro.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
-
Customer Support Specialist
vor 2 Wochen
Sydney, Österreich Specsolutions VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeWe are an expanding Australian Aged Care software provider offering SaaS solutions for business operations including accounting, roster, payroll, and client management. We're looking for a proven Customer Support Specialist. This hybrid role is available to individuals based in the...
-
Veterinary Support Specialist
vor 4 Wochen
Sydney, Österreich Small Animal Specialist Hospital (Sash) VollzeitAbout the Role: We are seeking a skilled Contact Centre Officer to join our team at the Small Animal Specialist Hospital (SASH).As a Contact Centre Officer, you will be the first point of contact for our clients, internal specialists, and the extended referring vet community.Your interaction with clients and referring vets will have a direct and significant...
-
Veterinary Support Specialist
vor 4 Wochen
Sydney, Österreich Small Animal Specialist Hospital (Sash) VollzeitAbout the Role: We are seeking a skilled Contact Centre Officer to join our team at the Small Animal Specialist Hospital (SASH).As a Contact Centre Officer, you will be the first point of contact for our clients, internal specialists, and the extended referring vet community.Your interaction with clients and referring vets will have a direct and significant...
-
Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Sonder VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Sonder -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Sonder 🧐🧐**About the role** As a Customer Support Specialist, you will play a key role in our Operations...
-
Customer Support Specialist
vor 3 Wochen
Sydney, Österreich Mable VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Mable -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Mable 🧐🧐**We’re powered by purpose** Mable is an online platform connecting Australians looking for...
-
Customer Support Specialist
vor 1 Monat
Sydney, Österreich Perkbox Vivup VollzeitPerkbox and Vivup joined forces in July 2024 to form the Perkbox Vivup Group, an employee benefits, wellbeing and engagement platform, revolutionising the employee benefits landscape.Trusted by more than 7,500 organisations across the public, private, SME, and corporate sectors, the Perkbox Vivup Group is delivering an enhanced range of benefits and...
-
Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Weel VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now -- Weel -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Weel A day in the life… \-Become an expert in Weel's product features and benefits.\-Quickly and effectively address a high...
-
Customer Support Specialist
vor 1 Monat
Sydney, Österreich Weel VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Weel -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Weel 🧐🧐A day in the life… \-Become an expert in Weel's product features and benefits. \-Quickly and...
-
Technical Support Specialist
vor 1 Woche
Sydney, Österreich This Is An It Support Group VollzeitTechnical Support Specialist PermanentSydney basedExpert knowledge of UNIX commands is a must How will I help?The Technical Support Specialist will be responsible for delivering effective solutions and business processes to provide BAU and project support for customers' requirements and objectives.In addition to this, you will be required to assist with...
-
Technical Support Specialist
vor 1 Woche
Sydney, Österreich This Is An It Support Group VollzeitTechnical Support Specialist PermanentSydney basedExpert knowledge of UNIX commands is a mustHow will I help?The Technical Support Specialist will be responsible for delivering effective solutions and business processes to provide BAU and project support for customers' requirements and objectives.In addition to this, you will be required to assist with...
-
Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Tyro VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Tyro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Tyro 🧐🧐About the role -------------- Tyro's Customer Support team is one of the most widely regarded in...
-
Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Everi Pty VollzeitThis is a Customer Support Specialist (Sales) role with one of the leading companies in AU right now -- Plenti -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off.More About the Role at PlentiWhat's the role?As a Customer Support Specialist, you will be on the frontline chatting to our customers all...
-
Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Everi Pty VollzeitThis is a Customer Support Specialist (Sales) role with one of the leading companies in AU right now -- Plenti -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Plenti What's the role? As a Customer Support Specialist, you will be on the frontline chatting to our customers...
-
Technical Support Specialist
Vor 7 Tagen
Sydney, Österreich This Is An It Support Group VollzeitTechnical Support SpecialistPermanentSydney basedExpert knowledge of UNIX commands is a mustHow will I help?The Technical Support Specialist will be responsible for delivering effective solutions and business processes to provide BAU and project support for customers' requirements and objectives.In addition to this, you will be required to assist with system...
-
Customer Support Specialist
vor 2 Monaten
Sydney, Österreich Plenti VollzeitThis is a Customer Support Specialist (Sales) role with one of the leading companies in AU right now 🔥 -- Plenti -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Plenti 🧐🧐**What's the role?** As a Customer Support Specialist, you will be on the frontline...
-
Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Tyro VollzeitThis is a Customer Support Specialist (Tyro Health) role with one of the leading companies in AU right now 🔥 -- Tyro -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Tyro 🧐🧐About The Role -------------- The Tyro Health Customer Support Specialist is...
-
Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Tyro VollzeitThis is a Customer Support Specialist (Tyro Health) role with one of the leading companies in AU right now -- Tyro -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Tyro About The Role -------------- The Tyro Health Customer Support Specialist is responsible for delivering...
-
Customer Support Specialist
vor 3 Wochen
Sydney, Österreich Betashares Capital Limited VollzeitCustomer Support SpecialistDepartment: Customer SupportEmployment Type: Permanent - Full TimeLocation: SydneyDescriptionThe Customer Support team at Betashares is responsible for onboarding, educating, and supporting Betashares Direct customers.As one of the early hires in our team, you will have a great opportunity to drive impact and growth as the...
-
Customer Support Specialist
vor 3 Wochen
Sydney, Österreich Betashares Capital Limited VollzeitCustomer Support SpecialistDepartment: Customer SupportEmployment Type: Permanent - Full TimeLocation: SydneyDescriptionThe Customer Support team at Betashares is responsible for onboarding, educating, and supporting Betashares Direct customers. As one of the early hires in our team, you will have a great opportunity to drive impact and growth as the...
-
Associate Customer Support Specialist
vor 3 Wochen
Sydney, Österreich Enable VollzeitAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships.Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we're creating a healthy,...
