Service Delivery Manager

vor 3 Wochen


Central Coast, Österreich Suncorp Vollzeit

Take the next step.
Be part of something bigger at Suncorp.

Great opportunity to lead a talented Service Delivery team within Insurance & Enterprise Technology Supporting team environment and WFH flexibility Brisbane, Sydney or Melbourne location About the role The Service Delivery Manager leads a Service Delivery team and is accountable for the full lifecycle of IT service delivery, including the initiation, transition and ongoing maintenance of the assets and platforms.
Along with the overall operational delivery and performance of a group of services and/or platforms, to meet business/user needs.

What you'll do Ensure the operational outcomes of the portfolio of services under management is meeting business needs Manage relationships with service partners/operations team for service delivery Ensure operational needs are understood and prioritised appropriately Set expectations around operational outcomes Work with the SIAM team to ensure adoption and adherence to SIAM processes Monitor all SIAM processes and provide feedback on areas of improvement Approving, preparing, planning, and managing of new or changed services Participation in service and service provider reviews and negotiation of SLA and contracts What you'll bring  5+ years' service delivery (operations and run) experience including across a diverse range of domains and processes Experienced in project and service management disciplines; ITIL, PMBOK, Agile, SIAM Strong stakeholder engagement ranging from C-suite through to the project team Proven IT and team management experience with broad technical knowledge Experience driving incident response and decision making associated with crisis management Demonstrable exposure to and knowledge of IT service principles and frameworks including ITIL, process tools (ServiceNow), frameworks, and best practice methods Proven experience in Partner and Service Level Management lifecycle What we can offer A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave Discounts and offers on a range of retail favourite stores as well as insurance products Give back to our communities with payroll giving, donation matching and paid volunteer leave Invest in your brighter future with ongoing study support and career development programs; and Prioritise your work/life balance with our robust employee assistance program and dedicated employee council If this opportunity sounds like the challenge you have been looking for please apply online today.

At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.

Advertised: 27 Sep 2024 AUS Eastern Standard Time
Applications close: 11 Oct 2024 AUS Eastern Daylight Time
#J-18808-Ljbffr



  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Job Title Service Delivery Manager Job Description Summary Seeking a Service Delivery Manager to drive excellence in customer service, oversee operations, & optimise processes within their designated site portfolio.Job Description The Cushman & Wakefield service delivery team is responsible for the delivery of a range of property and facilities management...


  • Central Coast, Österreich Suncorp Vollzeit

    Take the next step.Be part of something bigger at Suncorp.Great opportunity to lead a talented Service Delivery team within Insurance & Enterprise TechnologySupporting team environment and WFH flexibilityBrisbane, Sydney or Melbourne locationAbout the roleThe Service Delivery Manager leads a Service Delivery team and is accountable for the full lifecycle of...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    We're looking for a dynamic Manager, IT Service Delivery to lead the seamless transition of the IT services from an insourced to outsourced model.You'll play a critical role in selecting and managing a new outsourced partner, ensuring reliable and cost-effective IT services that align with business goals.Key Responsibilities: Lead the selection, onboarding,...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Fantastic opportunity to enter the rapidly growing Data Centre industry. Tailored CDC Academy and hands-on training provided. Free Parking onsite for employees About us: Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities in the ACT,...


  • Central Coast, Österreich Github Vollzeit

    About GitHubAs the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software.Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories.With all the collaborative features of GitHub, it...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Take the next step.Be part of something bigger at Suncorp.Service Delivery Manager - Network and Security Work with one of the leading Insurers in Australia with an enviable company culture Lots of exposure to the latest technology, broad range of stakeholders Highly supportive, collaborative team; opportunities for professional development Welcome to a...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Help Desk & IT Support (Information & Communication Technology) The National Gallery is one of Australia's leading visual arts institutions based in Canberra.Our Purpose is to collect, preserve, promote, and share the national collection of art.Our Vision is to be the international reference point for art in Australia, inspiring all people to explore,...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    About GitHubAs the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software.Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories.With all the collaborative features of GitHub, it...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    About Git Hub As the global home for all developers, Git Hub is the complete AI-powered developer platform to build, scale, and deliver secure software.Over 100 million people, including developers from 90 of the Fortune 100 companies, use Git Hub to build amazing things together across 330+ million repositories.With all the collaborative features of Git...


  • Central Coast, Österreich Directionshealth Vollzeit

    Help Desk & IT Support (Information & Communication Technology)The National Gallery is one of Australia's leading visual arts institutions based in Canberra.Our Purpose is to collect, preserve, promote, and share the national collection of art.Our Vision is to be the international reference point for art in Australia, inspiring all people to explore,...


  • Central Coast, Österreich Github Vollzeit

    About GitHubAs the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software.Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories.With all the collaborative features of GitHub, it...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible.Capgemini.Get the future you want.For more about why Capgemini click here .Let's talk about the role and responsibilities Own and manage aspects of the...


  • Central Coast, Österreich Suncorp Vollzeit

    Brisbane OR Sydney Work with one of the leading Insurers in Australia with an enviable company culture Lots of exposure to the latest technology, broad range of stakeholders Highly supportive, collaborative team; opportunities for professional development We're never just satisfied with how things are – because we know how things could be.And it's our...


  • Central Coast, Österreich Ramco Systems Vollzeit

    Qualification (Educational): Bachelor's or Master's degree in the related field Location Country: Australia & New Zealand Years of Experience: 10 to 15 Skill Sets Required: 10+ years of experience in Payroll Management/Operations.Experience working on multiple Payroll & WFM systems like Oracle, ADP, Ceridian, Kro.Good Knowledge of Enterprise Agreements &...


  • Gold Coast, Österreich Youth Outreach Vollzeit

    Housing & Homelessness Services (Community Services & Development) We remain focused on Breaking the Cycle of Youth Homelessness so that all young people may have somewhere to call home.Youth Outreach supports young people aged between 16-25 years.We are a Specialist Homelessness Service.Our business relates to supporting young people to gain, maintain and...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Managed Services Delivery Architect This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.We help companies connect, protect, analyze, and act on their data and applications...


  • Gold Coast, Österreich Youth Outreach Vollzeit

    Housing & Homelessness Services (Community Services & Development)We remain focused on Breaking the Cycle of Youth Homelessness so that all young people may have somewhere to call home.Youth Outreach supports young people aged between 16-25 years. We are a Specialist Homelessness Service. Our business relates to supporting young people to gain, maintain and...


  • Central Coast, Österreich Simpro Group Vollzeit

    Here are some links that might be of assistance:Locations: Eight Mile Plains, Queensland, AustraliaTime Type: Full timePosted On: Posted TodayJob Requisition ID: JR100967First Things First - What We Can Offer YouGround-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth,...

  • Agile Delivery Manager

    vor 3 Wochen


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Here are some links that might be of assistance: Locations: Eight Mile Plains, Queensland, Australia Time Type: Full time Posted On: Posted Today Job Requisition ID: JR100967 First Things First - What We Can Offer You Ground-breaking parental leave program Up to 4 weeks' annual "Work from Anywhere" benefit Second-to-none product training Opportunities for...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Here are some links that might be of assistance: Locations: Eight Mile Plains, Queensland, Australia Time Type: Full time Posted On: Posted Today Job Requisition ID: JR100967 First Things First - What We Can Offer You Ground-breaking parental leave program Up to 4 weeks' annual "Work from Anywhere" benefit Second-to-none product training Opportunities for...