Accor Hotels | Assistant Manager
Vor 3 Tagen
Company Description
About the role
As an Assistant Manager at Ibis Sydney World Square , you will play a vital role in supporting the day-to-day operations of this vibrant hotel.
Reporting to the Operations Manager, you will be responsible for overseeing the smooth running of the hotel, ensuring exceptional guest experiences and leading a talented team.
This full-time role is based in the heart of Sydney CBD .
Job Description
Overseeing daily hotel activity to deliver excellent customer service Monitoring staff performance and providing coaching and mentoring to develop the team Implementing and maintaining hotel policies, procedures and standards Analysing hotel performance data and making recommendations to improve efficiency and profitability Fostering a positive work culture and promoting teamwork amongst the hotel staff Handling guest enquiries and complaints in a professional and timely manner Qualifications
Significant experience (1-2 years) in a similar Assistant Manager or GSA ready to take the next step Strong leadership and people management skills with the ability to motivate and develop a team Excellent communication and customer service skills to liaise with guests, staff and other stakeholders Proficient in using hotel management software and data analysis tools A thorough understanding of hotel operations, including front office, housekeeping and food and beverage Relevant tertiary qualifications in Hospitality Management or a related field Additional Information
What we offer
Competitive salary and bonus structure Opportunities for career progression and professional development Discounted accommodation and dining at Accor Hotels About us
Ibis Sydney World Square is a modern, centrally located hotel offering comfortable accommodation and excellent facilities for both business and leisure travellers.
As part of the global Ibis brand, we are committed to providing a consistently high standard of service and creating memorable experiences for our guests.
Join our team and be a part of our continued success.
Apply now
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