Front Office Attendant

vor 3 Wochen

Melbourne, Österreich Milton Park Vollzeit

Bowral, Southern Highlands & Tablelands NSW
Front Office & Guest Services (Hospitality & Tourism)
Casual/Vacation
Hourly pay - Including penalty rates and overtime
We have an exciting new opportunity for a casual Front Office Attendant to join our Front Office team at Milton Park Country House Hotel.
You will be an integral part of delivering a memorable experience for our guests from the moment they walk through the doors.
About Milton Park Country House Hotel and Spa Located less than a two hours' drive from Sydney, Milton Park Country House Hotel and Spa is a hidden gem, tucked away in a secluded hilltop woodland on the eastern edge of Bowral.
This 44-room hotel has an adjoining luxury wellness spa, 2 restaurants and an events and conference pavilion set within its sprawling 32 acres of lawns and gardens.
About Salter Brothers Hospitality Salter Brothers Hospitality currently operates 16 retreat hotels and estates; more than 20 restaurant and bars; 8 Spa Anise spas and other wellness facilities; and Spicers Scenic Rim Trail, one of the largest ecotourism ventures in Queensland with 38 rooms over five campsites.
The role and key duties: Warmly welcome guests upon arrival, ensuring a seamless check-in and departure experience;Handle guest inquiries, requests, and complaints promptly and professionally;Manage reservations, room assignments, and billing accurately and efficiently;Place pre-arrival phone calls and answer phone queries;Surprise and delight our guests by offering tailored experiences;Build and maintain positive customer relationships.This is how you'll know you're right for this role: Prior experience as a receptionist, GSA or front office attendant from a Hotel environment is essential;An affinity for numbers and administration;Prior experience with PMS and end of day reconciliation;A talent for customer service with a vibrant and outgoing nature;Passion for creating memorable moments for our guests;Willingness to work weekends and evenings as required. #J-18808-Ljbffr

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