Head Of Operations

vor 1 Woche

Melbourne, Österreich This Is An It Support Group Vollzeit

About This OpportunityAs the Head of Operations for ANZA CSS, you will be fully accountable for delivering solutions and supporting presales covering the CSS portfolio for all the customers in Australia and New Zealand. This is a dynamic role with a blend of strategic thinking, leadership skills, and a strong focus on driving operational excellence. In this new unit, you will lead a team of Program Directors, Customer Operations Managers and Managed Services personnel. The Head of Operations will be a pivotal force in driving the success of our customer delivery services across all ANZA customers. This is a high-impact role that is not only responsible for the successful fulfilment of all our customers contracts but also will support ANZA CSS organization in business development activities, holding the overall CFR responsibility, and reinforcing our value proposition during presales engagements. This role reports to the Head of CSS CU ANZA and part of the leadership team.What you will doProgram Management, Operational Excellence, Capability & Workforce, Delivery Strategy, Governance and Financial Steering.Lead the portfolio of programs and managed services contracts for all ANZA CSS customers and secure operational and financial progress as per the approved business cases.Responsible for ANZA CU CSS delivery capacity planning.Secure effective staffing of programs, projects, and presales engagements including right-shoring.Support HW supply forecasting.Promote asset reuse and industrialization.Collaborate with cross functional teams to secure customer commitments and delivery excellence.Ensure full adherence to Ericsson processes, ethics & compliance directives, and cultural sensitivity.Identify opportunities for process improvements and lead initiatives to implement new procedures.Engage with the customer at all levels, including c-level.Control Unit's budget and secure cost recovery.Drive knowledge sharing and promote best practices.Act as the escalation interface towards the Market Area and Business Area for any operational aspects impacting customer commitments.Program, Project & Operations governance.Effectively build, lead, and develop a customer facing teams that consistently earns the trust and confidence of key customer stakeholder groups.Actively contribute as a member of the ANZA CSS LT to the overall success of the organization.Act as Change agent for the CSS organizational transformation.To be successful in the role, you should have15+ years in leadership positions with customer exposureExtensive experience managing a program portfolio and deliveries towards customers.Deep expertise in the CSS portfolio with sound understanding of CSS Portfolio's vision, business objectives, products, solutions, and services.Experience with Ericsson's project management framework, processes, and tools.Experience in capacity planning and financial forecasting.Experience in organizational transformation.Excellent interpersonal & communication skills & be able to interact with people at all levels. Financial acumenRole model of Ericsson's Core ValuesCustomer focused, sees the big picture, can get things done with agility and speed.Ability to handle complexity, thrives on accountability, overcoming challenges with a can-do attitude and motivated to achieve beyond expectations.Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work and we have been officially Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.Ericsson Australia Employee Benefits:Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing.Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements.Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.Primary country and city: Australia (AU) || MelbourneReq ID: 759439
#J-18808-Ljbffr

  • Head Of Department

    vor 4 Wochen

    Melbourne, Österreich Head Medical Vollzeit

    This is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging.Relocation and accommodation assistance.Commitment to ongoing...

  • Head Of Department

    Vor 4 Tagen

    Melbourne, Österreich Head Medical Vollzeit

    Head Medical Melbourne3 days agoDescriptionThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging. Relocation and...

  • Head Of Department

    vor 4 Wochen

    Melbourne, Österreich Head Medical Vollzeit

    Head of Department - Tasmania - Head MedicalThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD$600k (dependent upon experience) and access to salary packaging.Relocation and...

  • Head Of Education Operations

    vor 1 Monat

    Melbourne, Österreich Buscojobs Vollzeit

    Campbelltown, New South Wales, AustraliaHead of Education Operations Permanent Full-time Position Broughton Anglican College is a Pre-Kindergarten to Year 12 Christian School in the Macarthur region and provides exceptional educational opportunities to more than 1,400 students.Staff enjoy an innovative teaching environment with supportive peers, students,...

  • Head Of Operations

    vor 2 Wochen

    Melbourne, Österreich Clearcompany Vollzeit

    The Company Our client is currently looking to recruit a Head of Operations that will oversee the end to end operation of this complex and high value chemical manufacturing operation.This will include but not limited to Production, Maintenance, Capital Engineering, Safety, Laboratory as well as managing key internal and external stakeholder...

  • Head Of Merchandise Planning

    vor 3 Monaten

    Melbourne, Österreich Umenco Talent Pty Ltd Vollzeit

    Head of Merchandise Planning & Operations This established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality. Role Overview UMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand.This dynamic...

  • Head Of Operations

    vor 1 Monat

    Melbourne, Österreich Blinq Technologies Vollzeit

    WHAT IS BLINQ?The first interaction two people have is the bedrock of all strong business relationships. If you can make that experience special, you can start to build a great second interaction, and so on. Blinq is the tool to help people do that. We're building a platform that allows you to share a snapshot of who you are with anyone, anywhere via digital...

  • Head Of Merchandise Planning

    vor 1 Monat

    Melbourne, Österreich Umenco Vollzeit

    Brand StoryThis established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality.Role OverviewUMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand. This dynamic role requires a strategic...

  • Head Of Merchandise Planning

    vor 2 Monaten

    Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml Vollzeit

    Brand Story This established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality. Role Overview UMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand.This dynamic role requires a strategic...

  • Head Of Operations

    vor 3 Wochen

    Melbourne, Österreich Blinq Vollzeit

    WHAT IS BLINQ? The first interaction two people have is the bedrock of all strong business relationships. If you can make that experience special, you can start to build a great second interaction, and so on. Blinq is the tool to help people do that. We're building a platform that allows you to share a snapshot of who you are with anyone, anywhere via...

  • Head Of Medical Operations

    vor 3 Wochen

    Melbourne, Österreich Dispensed Vollzeit

    Are you a medical professional with a passion for leadership and innovation? We're Dispensed, a global medicinal cannabis company on a mission to transform lives through better health.We're on the hunt for a friendly, forward-thinking Head of Medical Operations to shape our clinical strategy, optimise workflows, and lead an incredible team.As our Head of...

  • Head Of Commercial Operations

    vor 1 Monat

    Melbourne, Österreich Pharma People Vollzeit

    General/Business Unit Manager (CEO & General Management)Full timeOur client is one of Australia's leading specialised pharmaceutical companies with an industry-leading range of products. The products are widely known in Australia and throughout the world.The Role:The Head of Commercial Operations is a pivotal leadership position responsible for shaping and...

  • Head Of Ta Operations

    vor 1 Monat

    Melbourne, Österreich Fnz Services (Nz) Limited Vollzeit

    We are seeking a dynamic Head of TA Operations to join our APAC Operations team on a permanent basis.This is a unique opportunity to lead the delivery of cutting-edge Transfer Agency (TA) solutions and drive business growth.In this role, you will manage the functional area and its associated operations team, and will be accountable for the day to day...

  • Head Of Store Operation

    vor 2 Monaten

    Melbourne, Österreich Miller Leith Vollzeit

    This is an exciting opportunity to join a renowned national retailer as Head of Store Operations, where you'll oversee and drive operational excellence across multiple store locations throughout Queensland.The CompanyBe part of a leading, nationwide retail organization that is widely respected for its customer-first approach, commitment to community, and...

  • Head Of Safety – Operations

    vor 1 Monat

    Melbourne, Österreich Bupa Vollzeit

    The OpportunityWe are on the lookout for a Head of Safety – Operations to join our People team.Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.Employee safety is a critical focus area for Bupa, aligning closely with our purpose and values.We are committed to providing healthy and safe workplaces where our...

  • Head Of Operations

    vor 1 Woche

    Melbourne, Österreich Roy Morgan Research Vollzeit

    Market Research & Analysis (Marketing & Communications)Roy Morgan has been at the forefront of data and research innovation since 1941. Today, we continue to provide accurate and independent information insights to leading Australian and international companies, as well as partnering with these same companies on bespoke data applications and technology...

  • Head Of Security Operations

    vor 1 Monat

    Melbourne, Österreich Q1 Professional Services Vollzeit

    Security (Information & Communication Technology)Full timeHead of Security Operations (SecOps)Location: MelbourneAre you ready to take ownership of a Security Operations function and make it your own?This is your chance to join a supportive team within the medical sector, protecting critical infrastructure while shaping security strategies your way.What...

  • Head Of Claims Operations Lac

    vor 2 Monaten

    Melbourne, Österreich AIG Vollzeit

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims...

  • Head Of Security Operations

    vor 1 Monat

    Melbourne, Österreich Q1 Professional Services Vollzeit

    Security (Information & Communication Technology)Full timeHead of Security Operations (SecOps) Location: MelbourneAre you ready to take ownership of a Security Operations function and make it your own?This is your chance to join a supportive team within the medical sector, protecting critical infrastructure while shaping security strategies your way.What...

  • Head Of Claims Operations Lac

    vor 2 Monaten

    Melbourne, Österreich AIG Vollzeit

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims...