Senior Platform Analyst
vor 1 Monat
Who we areJemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group's over 3000 team members consistently strive to make a difference in the communities we serve.Overview of our roleAre you passionate about supporting SAP and corporate applications while leading initiatives that ensure smooth operations, continuous improvement, and innovation? Jemena is looking for a Senior Platforms Analyst to join our Corporate Platforms team and play a key role in delivering reliable and secure application services that drive our business forward.As a Senior Platforms Analyst, you will:Ensure application stability: You'll provide operational support, ensuring that all application services are reliable and available to the business. You'll follow key processes like testing, releasing, and maintaining the integrity and security of our systems.Lead enhancements and improvements: You'll be involved in the development of Enhancement Requests (ER), conducting system analysis, designing solutions, defining requirements, estimating timelines, and overseeing development, configuration, and implementation.Collaborate on projects: Whether part-time or full-time, you'll contribute to projects led by the Program Delivery team, performing tasks that align with our project management methodologies and working closely with project managers to deliver results.Engage with stakeholders: You'll work closely with application users to understand their evolving IT needs and ensure that the services provided meet agreed targets for quality and timeliness, enabling our business to thrive.In this role, you'll also be responsible for operating within our risk, governance, and IT frameworks, including adherence to Jemena's SDLC, project methodologies, IT standards, and ITIL change and service management processes. Your expertise will support the development and execution of strategic plans for applications, as well as ownership of product strategies and roadmaps for supported platforms.A little about youIn-depth experience in SAP Basis managing SAP environmentsConsiderable experience with system implementation and supportExperience in delivering services within a commercial frameworkUnderstands and can demonstrate experience in customer service deliveryGood experience in SAP software upgrades and system refreshesCompetent with SAP in memory applications and Cloud based technologiesGood experience with Operating and Database systems supported by SAP ApplicationsQualifications / certifications & SkillsSound understanding of IT, software development life cycle and project management methodologiesExcellent analysis, problem management & design skillsExcellent facilitation, negotiation & communication skills (verbal & written)Understanding of Change Management processes and able to work at all levels within the organisationAbility to gather and analyse user requirements and multi-task and prioritise work loadStrong skills in analysis and design, along with sound understanding of ITIL, software development life cycle and project management methodologiesWhy you should come and work for usOur people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process. Join our team and make a meaningful impact toward Australia's "Net Zero" targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.We are committed to developing a diverse and inclusive workforce that reflects the communities we are part of. We welcome applications from people of all ages, backgrounds, abilities, and identities. At Jemena, you belong.Recruitment ProcessDuring our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.
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