Course Advising Resource Coordinator
Vor 3 Tagen
Course Advising Resource Coordinator Student Journey Continuing, full-time $87,051 to $95,685 per annum (HEO6) Plus 17% employer superannuation Salary packaging options are available 5 weeks annual leave plus Christmas week shutdown, per annum Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position) Acknowledgement of Country The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations.
In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
UNE emphasises its people, staff and students' growth and development.
We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce.
From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women's Society, and the many international cultural groups - all will feel valued and respected at UNE.
You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference.
Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan 2021-2030.
About the role The Course Advising Resource Coordinator works as part of the UNE Course Advising team.
This role is responsible for liaising with other UNE teams and Schools to ensure clarity and accuracy in the advice provided to students through course advising.
Based on these interactions, the Course Advising Resource Coordinator leads the development, publication, and maintenance of resources that support both staff and students involved in course advising.
These resources include the Course Advising website, video guides, reflective questionnaires, completion strategies, planning templates, and School-specific advising guidelines.
As a senior member of the Course Advising team, the Course Advising Resource Coordinator also serves as the point of internal escalation for complex student matters and will lead the team in the absence of the Student Engagement Advisor.
About you To be successful in this role, you will have:
Excellent communication skills in order to collaborate seamlessly with teams and schools to deliver accurate, consistent course advice.
Experience in creating and maintaining clear, user-friendly advising resources (e.g., websites, video guides, templates).
Proven ability to lead and support a team, including acting as a point of escalation for analysing and providing effective solutions for complex student challenges.
High level of accuracy in reviewing and updating advising materials to ensure correctness.
Skilled in building relationships with academic and administrative staff to align advising resources with university needs.
Proficiency in content management systems and tools to develop and maintain online resources.
Flexibility to adapt advising resources and processes based on evolving academic policies and student needs.
Ability to assess feedback, evaluate resource effectiveness, and make data-driven improvements.
About the Group The Student Journey portfolio is responsible for all aspects of the student experience at UNE, ensuring the quality of provision from enrolment to graduation.
Through institutional collaboration, the Division supports the University's strategy to ensure that all UNE students and graduates have an experience that supports and enables their academic success and future life course progression.
About Armidale Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living.
It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities.
Surrounded by mountain gorges, waterfalls and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive.
To find out more, visit
Enquiries and additional information To discuss this role please contact Shaun O'Connell, Student Engagement Advisor, phone: (02) 6773 3848, email: . Due to UNE's Christmas shut down period, Shaun will be available for discussions relating to this role, responding to emails between 06 and 10 January 2025.
Closing Date: Midnight, 12 January 2025
Reference No: 224217
Please visit for further information about this position and other career opportunities at UNE.
To Apply Submit your application through and refer to vacancy ref 224217 .
Your application should be comprised of:
Covering letter; Responses to selection criteria Current CV.
Commitment to Inclusion and Diversity UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.
About Our Process At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values.
All applicants will be contacted and advised of an outcome.
The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement.
Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.
National Police Check If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement.
Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).
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