Team Leader, Teacher Engagement And Registration
vor 20 Stunden
Team Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024
Organisation: Victorian Institute of Teaching
Occupation: Customer Service/Call Centre
Reference: VG/1838108
The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.
About us The VIT's vision is to ensure that Victorian learners have the best teachers.
All our work focuses on raising the quality of teaching, and providing for the safety and wellbeing of children and young people.
We are committed to building an inclusive workforce where the full potential of all employees is reached and our differences are embraced.
The VIT supports and enables employees to work safely in a discrimination-free environment and enjoy equal opportunities.
By joining the team at VIT, you will work within a friendly, high-performance culture with a focus on people and their development.
Benefits include: Flexible working arrangementsConsultative leadership team who cares about staff, and actively supports career and professional developmentPositive and active social cultureAccess to a wide variety of leave options and salary packaging arrangementsStrong commitment to equity, including through a comprehensive Gender Equity Action planMental health and wellbeing initiativesEmployee Assistance Program (EAP)'A grade' office building with 4.5-star energy rating and modern end-of-trip facilities - only minutes from Southern Cross station.Salary range: $92,600 - $105,064 per annum plus statutory super
Are you an exceptional leader?
Do you have a passion for motivating staff to reach their potential?
Can you apply sound theoretical and practical expertise to resolve operational service delivery problems?
If you fit this profile, then you could join the dynamic Teacher Engagement and Registration Branch at VIT with an exciting and challenging mandate to enable quality teaching, and provide for the safety and wellbeing of children and young people.
The Team Leader role offers an outstanding career opportunity for a professional who is passionate about using their expertise and leadership to support VIT in its regulation of Victorian teachers.
With expert knowledge on leading a team in a high-volume registration / license / membership processing environment, with strong written and verbal communication skills, the role will ensure VIT is able to undertake high quality and efficient application assessments.
Be part of a forward-thinking, risk-based regulator where ideas and opinions are valued.
About the role: The purpose of the role is to manage teacher registration (and related) enquiries and application assessments, according to legislative and policy requirements, in an effective and timely manner.
The incumbent will do this by assessing complex applications for teacher registration (and related applications); handling complex telephone enquiries from teachers, principals, employers and other stakeholders; providing quality assurance checks on work; and developing and implementing improvements to process delivery.
A key part of this role is supervising and managing the day-to-day organisation, welfare and performance of a team of 6-10 staff.
This will require creating an inspiring team environment with an open communication culture by:
Setting clear team goalsMonitoring team performance and reporting on metricsIdentifying training needs and providing coaching.Please see the position description for more details.
About you: As an experienced team leader, you will have experience in creating and maintaining an inspiring team environment.
You will have experience in processing applications in a high-volume environment, and ideally a passion for child safety and experience working within the education sector.
You will have strong leadership skills combined with a highly organised approach and a proven track record in leading a team in a fast-paced and demanding environment.
In addition to this, as the successful candidate, you will have:
Strong written and verbal communication skills, including the ability to clearly explain complex concepts, policies and processes to, and obtain information from, stakeholdersGood conceptual and analytical abilities to identify and segment problems into the appropriate escalation point, to recognise the impacts of outputs, and to seek ways to improve outcomesProven ability to interpret and apply business plans and policies, and to translate this into effective risk management practices.Demonstrated ability to establish and maintain productive working relationships, including the ability to effectively manage and motivate a multidisciplinary teamDemonstration of the VIT behaviours and Victorian public sector values, behaving in a principled and respectful manner at all timesFlexibility, resilience and a strong attention to detail.Experience in high-volume customer service or registration / license / membership processing environment requiring the application of complex legislation, policy and / or process is desirable.How to apply: Please submit your resume and cover letter (no more than two pages) addressing the key selection criteria outlined in the attached position description.
To discuss this role further, please contact Janna Baggio Acting Manager, Teacher Engagement and Registration Branch on or by email at .
Recruitment and selection process: Our recruitment and selection process is based on the public sector employment principles and will include the following overarching principles:
Our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteriaWe will be fair, reasonable and equitable - we will provide equal employment opportunitiesWe will be objectiveWe will comply with our privacy obligations during the recruitment and selection process.During the recruitment and selection process, shortlisted applicants may be asked to submit to various assessment tools and pre-employment screenings.
This may include consent to conduct a nationally coordinated criminal history check.
The VIT is committed to providing and maintaining a safe working environment for its employees and stakeholders.
We require all employees to comply with VIT's vaccination policy.
Applications close: 11:59pm, 15 January 2025
Job type: Full time
Job classification: VIT4
#J-18808-Ljbffr
-
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About usThe VIT's vision is to...
-
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108Closes: 15/01/2025Classification: VIT4Salary Range: $92,600 - $105,064The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to...
-
Team Leader, Teacher Engagement And Registration
vor 20 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About usThe VIT's vision is to...
-
Team Leader, Teacher Engagement And Registration
vor 20 Stunden
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeam Leader, Teacher Engagement and Registration Job posted: 31/12/2024 Organisation: Victorian Institute of Teaching Occupation: Customer Service/Call Centre Reference: VG/1838108 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision...
-
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is...
-
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108Closes: 15/01/2025Classification: VIT4Salary Range: $92,600 - $105,064The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to...
-
Team Leader, Teacher Engagement And Registration
vor 20 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is...
-
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeam Leader, Teacher Engagement and RegistrationJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838108Closes: 15/01/2025Classification: VIT4Salary Range: $92,600 - $105,064The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to...
-
Teacher Engagement
vor 21 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838102The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About usThe VIT's vision is to ensure...
-
Teacher Engagement
vor 1 Tag
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingReference: VG/1838102Closes: 15/01/2025Classification: VIT3.1Salary Range: $74,799 - $82,811The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About...
-
Teacher Engagement
vor 1 Tag
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838102The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is to...
-
Teacher Engagement
vor 1 Tag
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838102The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is to...
-
Teacher Engagement
vor 20 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingOccupation: Customer Service/Call CentreReference: VG/1838102The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is to...
-
Teacher Engagement
vor 19 Stunden
Melbourne, Österreich Victorian Institute of Teaching VollzeitTeacher Engagement & Registration Officer Job posted: 31/12/2024 Organisation: Victorian Institute of Teaching Occupation: Customer Service/Call Centre Reference: VG/1838102 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is to...
-
Teacher Engagement
vor 1 Tag
Melbourne, Österreich State Government Of Victoria, Australia VollzeitTeacher Engagement & Registration OfficerJob posted: 31/12/2024Organisation: Victorian Institute of TeachingReference: VG/1838102Closes: 15/01/2025Classification: VIT3.1Salary Range: $74,799 - $82,811The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About...
-
Melbourne, Österreich Tideri Jobbörse VollzeitTeam Leader, Teacher Engagement and Registration Job posted: 31/12/2024 Organisation: Victorian Institute of Teaching Occupation: Customer Service/Call Centre Reference: VG/1838108 Closes: 15/01/2025 Classification: VIT4 Salary Range: $92,600 - $105,064 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is...
-
Melbourne, Österreich Tideri Jobbörse VollzeitTeacher Engagement & Registration Officer Job posted: 31/12/2024 Organisation: Victorian Institute of Teaching Occupation: Customer Service/Call Centre Reference: VG/1838102 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching profession.About us The VIT's vision is to...
-
Melbourne, Österreich Tideri Jobbörse VollzeitTeacher Engagement & Registration Officer Job posted: 31/12/2024 Organisation: Victorian Institute of Teaching Reference: VG/1838102 Closes: 15/01/2025 Classification: VIT3.1 Salary Range: $74,799 - $82,811 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching...
-
Melbourne, Österreich Unisc Careers VollzeitSchool of Education and Tertiary Access, UniSC Sunshine Coast Campus, Sippy Downs or UniSC Moreton Bay Campus, Petrie locationAcademic Level D, $163,616 - $180,189 plus 17% employer superannuationFull-time, ongoing appointmentShape the Future of Education UniSC is seeking exceptional educators and researchers to fill two Associate Professor in Teacher...
-
Melbourne, Österreich Buscojobs VollzeitSchool of Education and Tertiary Access, UniSC Sunshine Coast Campus, Sippy Downs or UniSC Moreton Bay Campus, Petrie locationAcademic Level D, $163,616 - $180,189 plus 17% employer superannuationFull-time, ongoing appointmentShape the Future of Education UniSC is seeking exceptional educators and researchers to fill two Associate Professor in Teacher...
