Aged Care Services Coordinator
vor 1 Monat
COORDINATING ITALIAN COMMITTEE INC.
POSITION DESCRIPTION
Position Title: Community Aged Care Coordinator
Award: Social and Community Services Award 2010
Level: Level 4
Employment Type: Full time
Responsible to: Welfare Manager
Position Purpose:
The position will assist elderly people of Italian background to access services, schemes and resources to:
Remain living in their own homes Retain their independence, a good quality of life and the capacity to choose the care and the services they prefer Maintain and develop meaningful connection and community involvement Key Accountabilities:
Conduct service assessments for clients referred from myagedcare Develop service specific care plan with consumers and their families Deliver accurate information to community members and service enquiries Assist individuals and their families to access services, schemes and resources as required by their care needs Support the day care coordinator with administrative and other program records and emerging issues (e.g.
transport logistics, consumers' records and updates) Liaise with MAC and other organisations to negotiate service changes and reviews Provide social support to myagedcare referred consumers and other potential community members Document interactions, reviews and other interventions in clients' file and in our data base Develop good working relationships with other aged care service providers Contribute to the strategic goals of the CIC by promoting a positive professional and responsive attitude Utilise appropriate equipment in a safe manner Conform to reasonable instructions regarding health and safety Essential Skills & Qualifications:
Proficiency in the Italian language is preferable Understanding of Italian culture and its different regional traditions desirable Certificate III in aged care essential Good communication skills Experience in working with elderly people Experience in record keeping and documenting issues Computer literacy and willingness to learn new programs as required Full COVID vaccination Desirable Skills & Qualifications:
Ability to work independently and as part of a team, according to the circumstances Personal Attributes:
Empathy with and understanding of the issues faced by Italian speaking elderly Problem solving skills Good communication skills Ability to prioritise and meet deadlines Ability to meet deadlines and work efficiently Planning, Organising & Controlling - able to plan and organise tasks, set goals and control resources in an efficient manner People Skills - contribute to the maintenance of an effective, safe, fair and harmonious work environment Decision Making - Able to apply good judgment, develop alternative courses of action and make decisions which are based on logical assumption and which reflect factual information Productivity - able to display a knowledge and understanding of the technical/procedural aspects of assigned work and complete tasks in a timely and accurate manner Teamwork & Disposition - Able to display an appreciation of the wider role of the organisation and cooperate with others to further the organisation's objectives Communication - Displays good verbal and written communication skills and facilitates the proper flow of information within the organisation Initiative & Innovation - generates and/or recognises creative solutions in work related situations Customer Service - sensitive and responsive to the needs of both internal and external customers Equipment & Systems - Able to competently utilise appropriate workplace technology and systems Special Conditions:
Use of own vehicle First Aid Certificate Key Relationships:
Community members CIC staff and management Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Do you own or have regular access to a car?
How many years' experience do you have as an Aged Care Service Coordinator?
Have you completed a qualification in aged care?
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