Technical Account Manager
vor 1 Tag
Description
As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.
TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.
You have demonstrable experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
You preferably have software engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role is highly preferred.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
Act as a single point of contact to Enterprise AccountsUnderstand your customers outcomes and business goalsMake AWS service improvement recommendations that fit with your customer strategy and architectureEvaluate, analyze and present periodic reviews of operational performance to customersProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningChampion and advocate for customer requirements within AWS (e.g.
feature request)Participate in customer requested meetings (onsite or via phone)Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concernsShare knowledge and innovate with some of the leading technologists around the worldWork directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possiblePlan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS Basic Qualifications Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles. Preferred Qualifications Computer Science or Math background.Working knowledge of software development practices and technologies.Experience working with AWS technologies.Solid understanding of technology budget management. Company - Amazon Web Services Australia Pty Ltd
Job ID: A2817022
#J-18808-Ljbffr
-
Technical Account Manager
vor 1 Tag
Melbourne, Österreich This Is An It Support Group VollzeitDescriptionAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on...
-
Technical Account Manager
vor 1 Tag
Melbourne, Österreich Splunk Inc. VollzeitSplunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best...
-
Technical Account Manager
vor 1 Tag
Melbourne, Österreich Airtree Ventures Pty VollzeitWe build tools to help the best software teams stay happy and productive.We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the Role Buildkite...
-
Regional Account Manager
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitRegional Account Manager & Technical SupportAbout the role This is a full-time position for a Regional Account Manager & Technical Support located in Seven Hills, NSW.As a key member of the Pool-Water Products sales team, you will be responsible for managing and growing our customer relationships across Sydney and Central NSW.In this hands-on role, you will...
-
Technical Account Manager, Es
vor 1 Tag
Melbourne, Österreich Engineeringuk VollzeitYou will need to login before you can apply for a job.DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support...
-
Technical Account Manager, Es
Vor 5 Tagen
Melbourne, Österreich Engineeringuk VollzeitYou will need to login before you can apply for a job.DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support...
-
Technical Account Manager, Es
Vor 5 Tagen
Melbourne, Österreich Amazon VollzeitAs a Technical Consultant (TAM), you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in the Philippines, you'll have plenty of opportunities to develop your technical, consulting, and leadership skills.You'll work with talented cloud...
-
Technical Account Manager-Isv, Es
vor 1 Tag
Melbourne, Österreich Engineeringuk VollzeitYou will need to login before you can apply for a job.Technical Account Manager-ISV, ES - APJC - ANZDESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS...
-
Technical Account Manager, Es
vor 1 Tag
Melbourne, Österreich Amazon Web Services VollzeitOur mission is to be Earth's most customer-centric company.This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Sales and Customer SuccessFull-timeOffice | Melbourne, VIC, AustraliaSenior · A role for someone with advanced...
-
Technical Account Manager-Isv, Es
Vor 5 Tagen
Melbourne, Österreich Engineeringuk VollzeitYou will need to login before you can apply for a job.Technical Account Manager-ISV, ES - APJC - ANZDESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS...
-
Technical Account Manager-Isv, Es
vor 1 Tag
Melbourne, Österreich Amazon VollzeitTechnical Account Manager-ISV, ES - APJC - ANZJob ID: 2817022 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.You...
-
Technical Account Manager, Es
vor 1 Tag
Melbourne, Österreich Amazon VollzeitJob ID: 2851439 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...
-
Technical Account Manager, Es
vor 1 Tag
Melbourne, Österreich Amazon Web Services VollzeitOur mission is to be Earth's most customer-centric company.This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Sales and Customer Success Full-time Office | Melbourne, VIC, Australia Senior · A role for someone with...
-
Technical Account Manager Ps, Es Anz Tam
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitTechnical Account Manager PS, ES ANZ TAMJob ID : 2792343 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team who leads our customers to build and run their applications on the AWS platform.Key job responsibilities TAMs work backwards from customers to...
-
Technical Account Manager, Wwps
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilities TAMs work backwards from customers to define a support strategy, deliver expert advice on AWS services,...
-
Technical Account Manager, Es
vor 1 Tag
Melbourne, Österreich Amazon VollzeitJob ID: 2851439 | Amazon Web Services Australia Pty LtdAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver...
-
Splunk Inc. | Technical Account Manager
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitSplunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best...
-
Tj Microsystems | Technical Account Manager
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitTJ Microsystems is one of North Queensland's largest ICT Managed Service Providers, specialising in delivering high quality IT solutions and we have an opportunity for another Client Relationship Manager (CRM) to join our growing team in our Cairns office.We offer our clients outsourced IT support, Security services, Networking and Wireless, Internet and...
-
Amazon | Technical Account Manager, Es
Vor 3 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitJob ID: 2851439 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy,...
-
Melbourne, Österreich Buscojobs VollzeitTechnical Account Manager PS, ES ANZ TAM Job ID : 2792343 | Amazon Web Services Australia Pty Ltd As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team who leads our customers to build and run their applications on the AWS platform.Key job responsibilities TAMs work backwards from customers to...
