Service Desk Analyst
vor 1 Woche
Email: Call: West Sector: TechnologyJob Summary- Competitive Salary up to $80,000- Flexible Work-from-Home Options- Convenient Western Sydney Location with On-Site Parking
Job DescriptionAbout your next opportunity:At West Technology, we are excited to collaborate with a renowned business, one of the largest family-owned companies in Australia and New Zealand.
Recognized as a Top 10 Best Place to Work in Australia, this company boasts a vibrant culture and an inclusive, welcoming work environment.About your new role:Under the guidance of the Product Manager, you'll step into a specialised position providing level 1–2 support across IoT hardware and Azure-based IoT software platforms.Primary tasks will include: Facilitating onboarding, activation, and decommissioning of IoT devices.Offering technical support and troubleshooting for Azure-based platforms and IoT devices.Efficiently managing support tickets, ensuring timely follow-up and escalation.Providing user training on the utilization of IoT devices.Keeping support documentation and procedures up-to-date.About your experience:2+ years of experience in level 1/level 2 service desk roles.Proficiency in managing support tickets, with a focus on follow-up and escalation.Exposure or experience with SharePoint, BI frameworks, and API frameworks.Excellent verbal and written communications skills.Strong analytical and troubleshooting skills.A customer service-oriented mindset.What's in it for you?Competitive salary, up to $80,000.Enjoy a highly flexible WFH policy for an optimal work/life balance.Convenient Blacktown location with on-site parking.Enhance your career by adding a great company to your CV #J-18808-Ljbffr
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Service Desk Analyst
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vor 1 Monat
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Sydney, Österreich Telstra Corporation Vollzeittime left to apply End Date: December 21, 2024 (3 days left to apply)job requisition id JR-10126651Employment TypeFixed Term (Fixed Term)Closing Date20 Dec 2024 11:59pmJob TitleService Desk AnalystJob SummaryAs a Network Technical - Operative, you will assist in the delivery and the provision of technical services, solutions and support to the networks,...
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vor 4 Wochen
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Service Desk Analyst | Sydney, Au
vor 4 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitService Desk AnalystHeritage and People's Choice, Sydney, AustraliaJob DescriptionAbout the role:You will report to the Leader, Corporate Applications Support & Service Desk and be part of a supportive team who provide first point of contact support for employees reporting Technology & Transformation incidents, require assistance with technology related...
