Crm & Loyalty Manager

Vor 3 Tagen

Sydney, Österreich Samsung Electronics Perú Vollzeit

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location.
You can change Country/Language at the bottom of the page.If you are a resident of the European Union or the European Economic Area, please click here.
If you are a resident of the U.S., please click here.
If you are a resident of the Philippines, please click here.
If you are a resident of Korea, click here.* Please visit Samsung_Jobs to see job postings in Samsung Manufacturing subsidiaries.* If you would like to be notified of new opportunities when they are posted, please click here.
You will be asked to create an account first if you do not already have one.This site uses cookies to offer you a better browsing experience. time left to apply End Date: February 9, 2025 (28 days left to apply)
job requisition id R98960
Position Summary Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world.
We are a dynamic business, launching an incredible number and range of new products every year.
We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.
We have an opportunity for you to join Samsung Electronics Australia (SEAU) to make a difference as our CRM & Loyalty Manager in the Direct-to-Consumer (DTC) division.
This role is both strategic and operational, where you will lead a team of 3 to drive the execution of Samsung's online strategy and take ownership of our DTC channels.
You will be responsible for developing and refining content & services product positioning whilst identifying market opportunities across diverse digital touchpoints, including websites and e-commerce channels.
This is the ideal role for a digitally savvy online web producer who welcomes the prospect to thrive in an environment where change and challenge is welcome.
Role and Responsibilities Strategic Leadership Initiate, lead, and deliver the CRM, Retention, Loyalty & Data Strategy & Roadmap within Samsung Digital Channels (including email, push, apps, paid media)Drive the strategic integration of CRM, Loyalty & Retention programmes, aligned with business strategy (B2C and B2B) and other post-purchase customer touchpointsDelivery & Ownership of Loyalty Program Lead and manage the long-term Samsung loyalty/membership program, across multiple touch points (email, web, app, chat, social, eStore etc.)
and continuous innovation of the loyalty strategyOwning proposition development, customer research and roadmap requirements with the technical team.
Alongside, continued pilot reward/content activity to improve long-term loyalty.Lead and manage the Loyalty Customer Data & Analytics framework.
Work in close partnership with Regional Office Consumer & Marketing Insight team to build meaningful segmentations (e.g.
scoring/modelling) & required research to innovate and meet consumer needs.Lead, manage, and optimise the complex lifecycle and triggered communications via Email, Push Notification, Apps/Services, Paid Media, SMS/Instant Chat to drive increased customer retention & loyalty.Deliver against our commercial objectives to support our Samsung eStore growth e.g.
increasing loyalty and retention, increasing cross-sell, contributing to DTC sales.Supplier / Stakeholder / Project Management Work within a complex, multi-vendor frameworkEngage and co-ordinate with multiple parts of the organisation (Sales, Customer Service, Product Divisions, eCommerce, etc.)
and partner agencies to help define short and long term strategy for LoyaltyBuild strong relationships with stakeholders - a great attitude and openness is needed to navigate in this multi-cultural environment, understanding when to push and when to pull is a must.Skills and Qualifications 8+ years of CRM data-driven and digital marketing experienceTrack-record of implementing CRM and loyalty marketing plans across various digital touchpoint/channels (email, push, app, web etc.)
to drive Retention & LoyaltyExpertise in developing and selling-in new propositions & business casesStrong agency / team management skills; comfortable leading multi-cultural teams, providing both strategic and hands-on operational feedback and evidence of driving results.Team player who is passionate and possess excellent communication skills, relationship building skills and a drive to succeed.What sets us apart from the rest? At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.
Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results.
In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career.
When you work for Samsung Australia, you can look forward to:
Competitive remuneration packageFree on-site parkingGenerous employee discount across our productsOngoing professional development opportunitiesDiscount across over 400 retail partnersDiscounted gym membershipOnsite wellness spaceJoin us and #ReimagineYourFuture.
The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.
#LI-Midsenior #LI-SEAU
About UsJob Alerts: If you would like to be notified of new opportunities when they are posted, please click here.
You will be asked to create an account first if you do not already have one.
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere.
Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions.
Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies, and become recognized as one of the top global brands.
Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
To discover more, please visit our official newsroom at ( global/ ).
#J-18808-Ljbffr

  • Crm & Loyalty Manager

    Vor 2 Tagen

    Sydney, Österreich Samsung Electronics Perú Vollzeit

    Position Summary Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world.We are a dynamic business, launching an incredible number and range of new products every year.We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.We have an...

  • Crm & Loyalty Manager

    Vor 3 Tagen

    Sydney, Österreich Samsung Electronics Perú Vollzeit

    Position SummaryCreate the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world.We are a dynamic business, launching an incredible number and range of new products every year.We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.We have an...

  • Operational Risk Manager- AMP Bank

    Vor 2 Tagen

    Sydney, Österreich AMP Vollzeit

    This is a Operational Risk Manager- AMP Bank role with one of the leading companies in AU right now 🔥 -- AMP -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at AMP 🧐🧐**We’re building something new** We’re building the new AMP Bank: a fully digital bank with...

  • Crm & Loyalty Manager

    Vor 2 Tagen

    Sydney, Österreich Samsung Electronics Perú Vollzeit

    * Please visit Samsung membership to see Privacy Policy, which defaults according to your location.You can change Country/Language at the bottom of the page.If you are a resident of the European Union or the European Economic Area, please click here.If you are a resident of the U.S., please click here.If you are a resident of the Philippines, please click...

  • Crm & Loyalty Manager

    Vor 3 Tagen

    Sydney, Österreich Samsung Electronics Perú Vollzeit

    * Please visit Samsung membership to see Privacy Policy, which defaults according to your location.You can change Country/Language at the bottom of the page.If you are a resident of the European Union or the European Economic Area, please click here.If you are a resident of the U.S., please click here.If you are a resident of the Philippines, please click...

  • Crm Loyalty Specialist

    vor 1 Monat

    Sydney, Österreich Pandora Jewellery Vollzeit

    Direct Marketing & CRM (Marketing & Communications)Full timeAs the largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online...

  • Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Pandora Jewelry Vollzeit

    About Pandora As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Crm Loyalty Specialist

    vor 1 Monat

    Sydney, Österreich Pandora Jewelry Vollzeit

    About Pandora As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Pandora AS Vollzeit

    As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New Zealand (ANZ)...

  • Crm Loyalty Specialist

    vor 2 Wochen

    Sydney, Österreich Pandora Vollzeit

    About Pandora As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Crm Loyalty Specialist

    vor 1 Monat

    Sydney, Österreich Pandora AS Vollzeit

    As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New Zealand (ANZ)...

  • Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Pandora Jewelry Vollzeit

    About PandoraAs the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Crm Loyalty Specialist

    vor 3 Wochen

    Sydney, Österreich Pandora Vollzeit

    About PandoraAs the largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Pandora | Crm Loyalty Specialist

    vor 2 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    About Pandora As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Pandora Jewellery | Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Direct Marketing & CRM (Marketing & Communications) Full time As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online...

  • Samsung Electronics Perú | Crm

    vor 23 Stunden

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Position Summary Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world.We are a dynamic business, launching an incredible number and range of new products every year.We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.We have an...

  • Pandora Jewelry | Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    About Pandora As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New...

  • Pandora A/S | Crm Loyalty Specialist

    vor 4 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    As the largest jewellery company in the world, we give a voice to millions of people's loves every day.We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New Zealand (ANZ)...

  • Customer Success Manager, Commercial

    vor 6 Stunden

    Sydney, Österreich Culture Amp Vollzeit

    This is a Customer Success Manager, Commercial role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**What You Bring to Camp** Culture Amp is a fast growth organisation and...

  • Customer Success Manager, Commercial

    vor 1 Monat

    Sydney, Österreich Culture Amp Vollzeit

    What You Bring to Camp Culture Amp is a fast growth organisation and you'll be expected to learn quickly and take action that leads to the success of your customers.To get there, you'll bring a strong passion for helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work...