Scheduling Officer
Vor 2 Tagen
integratedliving Australia is an award-winning industry-leading provider, known for its person-centered approach to care.
We are committed to delivering exceptional health and wellbeing outcomes for our regional, rural, and remote clients.
Our culture is dynamic and fast-paced; we move quickly and deliver results.
As an organisation, we aim to provide exceptional in-home care with a 2025 focus of being the leading provider of health and community care services for our clients - people who are either ageing or living with a chronic illness or disability.
Job ResponsibilitiesReporting to the Scheduling Manager, you will enjoy coordinating the allocation of community support workers to services within operational requirements.
You will be the primary contact for unplanned staff absence and will offer responsive solutions while handling calls to staff, clients, and their families.
As a Scheduling Officer, you will enjoy problem-solving for clients and support workers and must be confident in multi-tasking to ensure we deliver quality services.
Responsibilities include:
Consistently provide exceptional customer service and a commitment to providing the best care to our customers.Promptly respond to internal stakeholder requests.Produce accurate and timely reports that reflect results achieved.Embrace a culture of accountability and meet or exceed communicated customer service standards.Skills and Experience You Will Need to SucceedExtensive and complex scheduling/rostering experience with a minimum of 50 staff or logistics scheduling.Well-developed problem-solving, analytical, and reporting skills.Highly effective communication and interpersonal skills.Demonstrated ability to perform under pressure and meet targets and deadlines.High attention to detail and accurate data entry skills.Flexibility and adaptability to an ever-changing industry.Experience working in a fast-paced environment.Benefits for YouWe offer a growing range of benefits including:
Flexible, supportive work environment.Be part of an organisation providing valued support to our clients and the community.Pay less tax through salary packaging options.Professional development and career progression opportunities.A safe and healthy workplace culture which promotes diversity and mutual respect.Don't delay as we're assessing applications as they are received.
We'd love to hear how your capabilities, achievements, and experiences set you apart. Applications will close on 2nd October 2020. For any further enquiries please contact Careers at .
integratedliving Australia values diversity and promotes understanding and inclusion of all people organisation-wide.
Our workforce proudly reflects the local communities we live and work in, and we actively encourage all applications.
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