Car Park Supervisor
Vor 3 Tagen
Company: Wilson Parking Australia 1992 Pty LtdABOUT WILSON:Join Wilson Parking for more than just a job.
You'll be part of Australia's top Parking Operator, where we prioritize our people and customers, pushing industry boundaries with innovation.
Whether it's pioneering online booking services or our award-winning app, we're committed to making parking seamless in every city.Our pride lies in our technology, car parks, and exceptional service, but above all, in our inclusive team culture.
Join us for comprehensive training, personal development plans, and the opportunity to thrive in one of Australia's leading organizations.About the role:The role entails supporting an airport parking operation focusing on the reliable performance of designated parking facilities, ensuring a balance between exceptional customer service and high-level car park presentation.
Additionally, with the support of the Car Park manager and Business Manager Operations, the role involves delivering quality service to stakeholders through effective management of personnel, facilities, and equipment.
The primary focuses of the role are the delivery of positive customer service and interactions and managing revenue streams while maintaining process and accountability controls.Working hours 10 am- 6 pm.Monday-Friday roster may require the occasional weekend day.Salary up to 80k plus super, depending on experience.Responsibilities Include:Provision of quality Customer Service.Lead a small car park team through day-to-day operations and procedures.Assist with tailoring rosters to meet the car park's needs.Assist the Car Park Manager with reporting requirements.Field customer enquiries and communications.Stakeholder engagement with client(s) and contractors.Assist with training new staff.Role requirements:Previous experience in a retail environment providing customer service.Experience in roles that provided leadership of staff and/or teams preferred.Genuine passion for providing excellent customer service.A willingness to learn and grow with the company.Good computer literacy skills with proficiency in email communication, Microsoft Excel, PowerPoint, and Word.Full Driver's licence with excellent driving skills.Eligibility to work in Australia.Given the precinct where the candidate will be based, there will be a requirement for a national police check.In addition to standard Award Employment Conditions, you will receive uniforms, appropriate training, and free parking when working.Due to the high volume of applications, we expect to receive, only shortlisted candidates will be contacted.At Wilson Parking, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities.
We have an inclusive culture where innovation and teamwork are encouraged.
If you wish to make a positive change in your community, contact us today.
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