Wilson Group | Ground Transport And Concierge Supervisor

vor 1 Monat

Brisbane, Österreich Tideri Jobbörse Vollzeit

Ground Transport and Concierge Supervisor - Sunshine Coast Location: Brisbane, QLD, AU
Company: Wilson Parking Australia 1992 Pty Ltd
ABOUT WILSON:
After more than five decades in the industry, Wilson Parking is recognised as the market leader in the field of car park asset management in Australasia.
We take pride in the fact that the car parks under our management are maintained to the highest standards and that we deliver the highest level of parking efficiency to ensure that our valued customers are provided with a seamless parking experience.

THE POSITION IN BRISBANE:
We currently have a position available in the Sunshine Coast to join the Car Park team.

Casual opportunities as a Ground Transport Concierge Supervisor Monday to Friday – no weekend work
10:00AM to 2:00PM Casual rate of $33.50 Responsibilities Include:
Assist passengers with wayfinding their GT mode and provide advice on options, fares and distances.
Ensure sufficient supply of taxis to meet demand – monitor and calls to taxi dispatch.
Monitor and reduce fare evasion by taxi and other GT operators: Backtracking taxis & shuttles.
Valid permits displayed.
Uber and other drivers using pick up lanes without pre-booking.
Not accepting or unreasonable cancellation of rides (Taxis and rideshare).
Monitor Short term car park for unauthorized commercial activity – off airport car rental in particular.
Ensure pick up drop off lanes are only used by commercial vehicles for authorized drop off.
Keep public vehicles out of designated commercial vehicle lanes and pick up locations.
Monitor baggage reclaim hall for unauthorized commercial activity.
Escalate to DTC any areas of concern or requests for assistance.
Document for daily report key activity – report all incidents and infractions.
WHAT WE ARE LOOKING FOR:
Previous experience in retail environment providing customer service.
Experience in roles that provided leadership of staff and/or teams preferred.
Genuine passion for providing excellent customer service.
A willingness to learn and grow with the company.
Good computer literacy skills with proficiency in Email communication, Microsoft Excel, PowerPoint and Word.
Full Driver's licence with excellent driving skills.
Eligibility to work in Australia.
Given the precinct the candidate will be based there will be a requirement for national police check.

In addition to standard Award Employment Conditions, you will receive uniforms, appropriate training and free parking when working.

Due to the high volume of applications, we are expecting to receive, only shortlisted candidates will be contacted.

At Wilson Parking, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities.
We have an inclusive culture where innovation and teamwork are encouraged.
If you wish to make a positive change in your community, contact us today.

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