Injury Management Specialist
vor 1 Woche
Join Australia's most awarded wellness and work provider and set your career path to success
If you're passionate about making a real difference in people's lives and providing excellent customer care, this is the place for you
Help your clients regain their independence and achieve their goals in life and work.
We want to see you succeed in your career, so the same dedication we have for supporting our clients, we also have for supporting you.
We will champion your professional development, career progression and wellbeing.
Join us in helping make an impact.
Job DescriptionAs an Injury Management Specialist, you will play a vital role in the recovery and rehabilitation of workers from our largest customers.
Drawing upon your extensive experience and strong profile within the industry, you will deliver specialist services and strategic initiatives to deliver optimal health and return to work outcomes.
As a valued team member, your responsibilities will include: Maintain quality across customer as per SLA requirements in regard to rates, costs, and durationsImplement services as per Customer SLAsCoach team members to undertake work in accordance with customer requirementsComplete internal and external customer critical case reviews to drive strategy and good rehab on all claimsRepresent WFA at public forums and on various committees as requiredQualificationsWhat you'll bring to the role: Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)Significant occupational rehabilitation industry experienceSpecialist knowledge and skillset with a solid reputation and profile within the industryDemonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolioCustomer service orientation with experience managing customer service agreementsDemonstrated ability to independently generate referrals and build a portfolioStrong communication and interpersonal skills with experience training, coaching, and developing othersWillingness to travel (car and license essential)Additional InformationWhat we offer you: Truly flexible working, in the community, from home, and the office – you set your scheduleLearn and be mentored from a multi-award-winning teamMultiple career pathways and professional development opportunities – 90% of our leadership team have been promoted from withinGenerous financial incentives program to reward you for your impactPurchase additional annual leavePaid parental leaveAdditional employer benefits package including salary sacrificing, fitness passport, novated leasing, Star Finder referral program, and so much moreAt WorkFocus, we get people well and working. Since 1989, we have impacted the lives of over 100,000 Australians by providing a range of services to prevent and minimise the social, physical, psychological, and financial consequences of injury and illness.
Our team of allied health professionals champion the health benefits of good work, supporting and empowering people through the recovery process to return them to better health and life.
Click on the APPLY button or contact Lauren Yauto to have a confidential discussion about the role at or quoting REF7108N.
You are welcome here. Our fast-growing team of more than 3,500 people around Australia represents a huge array of life experiences, skills, and ways of thinking.
We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disabilities including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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