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Origin Energy | Consultant
vor 1 Woche
It's an exciting time to join Origin.
Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions.
We're always looking for better ways to deliver for our customers – and for our people.
About the role:
Our Sales team is the first point of contact for inbound inquiries from existing and prospective customers, handling Acquisition, Retention, and Moving Home activities for our Consumer segments.
The team also engages with customers through outbound calls to acquire, retain, and win back their business.
In this role, you'll use your exceptional communication skills, rapport-building abilities, and product knowledge to manage objections, promote value, and deliver outstanding customer experiences.
Responsibilities:
Welcome new customers and provide tailored support to meet their current and future needs.
Identify opportunities to grow Origin's customer base by acquiring new accounts, retaining existing customers, cross-selling on current fuels, and renewing contracts.
Foster strong relationships one conversation at a time by delivering exceptional service.
Identify and secure opportunities through effective communication and cross-selling.
Contribute to a well-managed, efficient, and customer-focused operation.
Help create an environment where colleagues feel connected, valued, and empowered to grow their careers.
What will you bring?
Proven ability to meet targets through highly developed sales skills and effective negotiation.
Exceptional communication, empathy, and professionalism to deliver outstanding customer service and meet diverse needs.
Thrives in dynamic, fast-paced environments with a positive attitude and a commitment to achieving goals.
Works effectively with colleagues at all levels, demonstrating initiative and the ability to navigate complex processes.
Dedicated to first-call resolution with a sense of urgency and attention to detail.
So, why join us?
Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
Hybrid working environment, opportunity to connect with your team in our CBD office while working from home 2/3 days a week.
Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
Free and confidential counselling for employees and family members.
A great high energy team, that encourages interesting, rewarding, and engaging work
For more information, please contact Kirsten Grace, quote Requisition ID 87616 or apply now.
Origin - Where good change happens
At Origin, we're powered by people who believe in creating change.
We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential.
We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential.
If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.
Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment.
These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.
Please note unsolicited CVs from agencies will not be accepted.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
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