Voice Provisioning Engineer
vor 3 Wochen
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.This position's primary purpose is to provision SIP and ISDN services for customer use and inContact network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept direction from management and senior engineers to complete assigned tasks.Major Functions/Responsibility:Move, Add, Change and Disconnect orders for dedicated voice (SIP)Verifies Connectivity TQ's and all pertaining documents for accuracy and to determine appropriate build/configurationCoordinate with the customer to schedule and complete test and turn up calls.During test and turn up call capture completed callsDuring test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessaryProvisions and maintains advanced Dedicated Customer and Carrier connectionsInterfaces regularly with other internal inContact departments such as COGS team: Carrier builds, Carrier testing, Carrier CAC Increase/Decrease, Carrier Disconnects and all DocumentationWorks with Voice Engineering teams on Media Server builds and any associated troubleshooting issues.Communicates with customers, carriers, vendors and employeesPerforms pretesting with LECs and Vendors if requiredPerforms quality assurance audits and takes responsibilities for errorsPerform both oral and written knowledge transfer and training to technical team members, and other stakeholdersWorks in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations.May be required to work nights, evenings and weekendsFollows the company Code of Ethics and inContact policies and procedures at all times.Communicate in an effective and professional way with customers in and outside of inContactRole Requirements:Bachelor's degree in Telecommunications or related field or equivalent work experience5+ years experience in telecommunicationsExperience with T1, DS3, OC3, OC12 install and testKnowledge of VOIP/SIPKnowledge of Windows OS and computer architectureCommand level knowledge of UNIX & Linux OS and architectureExperience with a structured Trouble Ticket SystemLeast cost routing network architectureExpert knowledge of MS Excel, Outlook, VisioPrevious experience with configuring SBCsProven track record of excellent communications and conflict resolution skillsEmpirix/WiresharkExperience Preferred:Sonus accreditationRibbon SBCs and PSXsEquinoxSecureCRT or equivalentAbility to script or automate repetitive processesWorking knowledge of TCP/IP, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnettingAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
#J-18808-Ljbffr
-
Voice Provisioning Engineer
vor 3 Wochen
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.This position's primary purpose is to provision SIP and ISDN services...
-
Voice Provisioning Engineer
vor 3 Wochen
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.This position's primary purpose is to provision SIP and ISDN services for...
-
Voice Provisioning Engineer
vor 3 Wochen
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.This position's primary purpose is to provision SIP and ISDN services...
-
Nice | Voice Provisioning Engineer
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.This position's primary purpose is to provision SIP and ISDN services for...
-
Fixed Voice Platform Test Engineer
vor 3 Wochen
Sydney, Österreich Pyramid Global Technologies VollzeitAbout the job: Fixed Voice Platform Test EngineerWe are looking for a fixed voice platform test engineer with experience in Ribbon fixed switches.Candidates who have worked at Ribbon Communications or Sonus Networks are preferred.Key Responsibilities: Testing of Sonus/Ribbon Session Border Controller (SBC), Sonus/Ribbon PSX and GSC, Ribbon C20.Experience...
-
Senior Voice Engineer
vor 1 Monat
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.***Australian Citizenship is required for this role to obtain an NV1...
-
Senior Voice Engineer
Vor 3 Tagen
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.***Australian Citizenship is required for this role to obtain an NV1...
-
Senior Voice Engineer
Vor 3 Tagen
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.***Australian Citizenship is required for this role to obtain an NV1...
-
Senior Voice Engineer
vor 1 Monat
Sydney, Österreich Nice VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.***Australian Citizenship is required for this role to obtain an NV1...
-
Senior Voice Engineer
vor 12 Stunden
Sydney, Österreich Nice Systems VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.Australian Citizenship is required for this role to obtain an NV1 Security...
-
Sydney, Österreich Tideri Jobbörse VollzeitAbout the job: Fixed Voice Platform Test Engineer We are looking for a fixed voice platform test engineer with experience in Ribbon fixed switches.Candidates who have worked at Ribbon Communications or Sonus Networks are preferred.Key Responsibilities: Testing of Sonus/Ribbon Session Border Controller (SBC), Sonus/Ribbon PSX and GSC, Ribbon C20.Experience...
-
Nice | Senior Voice Engineer | Sydney
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.***Australian Citizenship is required for this role to obtain an NV1...
-
Business Voice Support Officer
Vor 3 Tagen
Sydney, Österreich Aussie Broadband VollzeitJoin our Sydney team as a Business Voice Support Officer!You'll play a crucial role in supporting the entire lifecycle of our voice product customers.Interact with customers through phone and our case management system, handling tasks such as number activations, porting, intricate routing changes, addressing billing inquiries, and diagnosing and restoring...
-
Cyberark L2 Ops Engineer
vor 3 Wochen
Sydney, Österreich Pyramid Global Technologies VollzeitJob Description of CyberArk L2 ops engineer in Sydney: Experience: 5-14 Years Skills: 5+ years of experience in support of user identity management, access control, request-authorization frameworks, and general IT security policies. Working knowledge of Microsoft's Active Directory related to user/group provisioning. Knowledge and experience with Privileged...
-
Cyberark L2 Ops Engineer
vor 3 Wochen
Sydney, Österreich Pyramid Global Technologies VollzeitJob Description of CyberArk L2 ops engineer in Sydney:Experience: 5-14 YearsSkills:5+ years of experience in support of user identity management, access control, request-authorization frameworks, and general IT security policies.Working knowledge of Microsoft's Active Directory related to user/group provisioning.Knowledge and experience with Privileged...
-
Senior Network Engineer
vor 1 Woche
Sydney, Österreich Reserve Bank Of Australia VollzeitAdd expected salary to your profile for insightsMore flexibility, less one-size-fits-allFuture focusedWorking with modern and resilient technology in a hybrid work environment.We're focused on significant projects and innovations over the next few years.Use modern collaboration tools to operate seamlessly in a hybrid and flexible environment.The Bank is...
-
Aws Cloud Engineer
vor 2 Monaten
Sydney, Österreich Paxus - Technology + Digital Talent VollzeitJob/Project DescriptionDesigns and deploys containerized applications on AWS, leveraging expertise in AWS Component services for Compute, Storage, Networking, and Monitoring. Provisions AWS infrastructure, considering cloud-native architecture and deployment models, to ensure seamless integration with DevOps toolchains. Certified in AWS Administration, with...
-
Aws Cloud Engineer
vor 2 Monaten
Sydney, Österreich Paxus - Technology + Digital Talent VollzeitJob/Project Description Designs and deploys containerized applications on AWS, leveraging expertise in AWS Component services for Compute, Storage, Networking, and Monitoring.Provisions AWS infrastructure, considering cloud-native architecture and deployment models, to ensure seamless integration with DevOps toolchains.Certified in AWS Administration, with a...
-
Hashicorp Engineer
vor 3 Wochen
Sydney, Österreich Launch Recruitment VollzeitLaunch are working with a large financial organisation to find a Hashicorp Engineer/Architect for a 6 month contract.The organisations Privileged Access Management team continues to uplift secrets management platforms with high end solutions.Managing privileged accounts unmanaged secrets and access.This team sits within the wider security team, and you will...
-
Sydney, Österreich Amazon VollzeitSenior Software Development Engineer, Amazon Connect - Voice ApplicationsAWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services.The AWS Applications group...
