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vor 2 Wochen
KI-basierte Cloudlösungen zur Automatisierung von Accounts Payable Prozessen für multinationale Industrie-Konzerne führten unseren Mandanten als SaaS-Spezialanbieter in den letzten 20 Jahren zu globalem Erfolg. Effizientes Finanzmanagement durch intelligente Lösungen, die analoge mit der digitalen Welt zu verbinden, bleibt hier nicht Vision, sondern ist Programm. Somit bietet sich aufgrund des weiteren Wachstums ab sofort am HQ-Standort Wien die hervorragende Management-Chance zum Einstieg in die neu geschaffene Position als Head of Customer Success (m/w/d).
Als Customer-Key-Player:in im Management-Board übernehmen Sie den operativen Lead für Ihre Teams (Consulting | Customer Support | PMO | Technical Support), beraten sich mit Produktmanagement + SW-Development + Technical Operations und bringen sich im strategischen Business Development ein.- Sie schaffen eine kundennahe Organisation durch Implementierung klarer Prozesse
- Sie garantieren hochqualifizierte Dienstleistungen durch Aufbau eines nachhaltigen Knowledge-Managements
- Sie etablieren ein Team-Lead-System, um die Weiterentwicklung der Teams v.a. im Consulting + Support zu fördern
- Sie optimieren die Projektumsetzung durch Lessons Learned + Best Practice Reviews
- Sie kooperieren mit allen Teams länderübergreifend für stetigen Know-how-Transfer
- Sie begeistern für laufende Innovation (intern + extern) + sorgen für weiteren Partner-Business-Aufbau
- Praxis (ideal: Software-Hersteller) in der IT-Projektleitung / im IT-Consulting im B2B-Bereich
- Fundierte (akademische) Aus-/Weiterbildung in Wirtschaftsinformatik | Wirtschaftswissenschaften
- Know-how im Financial Management + Accounting in internationalen Unternehmensstrukturen
- Erfahrung in der Optimierung von Geschäftsprozessen + im komplexen IT-Projektmanagement
- Erfolgreiche Führung von interdisziplinären, globalen Teams mit täglich neuen Anforderungen
- Exzellente Kommunikation in Deutsch + Englisch | weitere Sprachkenntnisse sind willkommen
- Strategisches + vernetztes Denken | Fähigkeit zur Entwicklung von Lösungskonzepten
- Unternehmerisches Mindset + Verantwortungsbewusstsein + Weitblick + Umsetzungsstärke
- Operative Challenge auf C-Level mit Business-Impact + Budgetverantwortung + langfristiger Partnerschaft
- Wertschätzende Unternehmenskultur + ambitionierte Teams + höchst erfolgreiches Management
- Modernes Wohlfühl-Office | flexible Arbeitszeiten | ausgezeichnete Infrastruktur | dynamisches Umfeld
- Internationale Referenz-Projekte mit renommierten Top-Klient:innen
- Attraktives Gesamtpackage ab € 130.000,-- BJG + Benefits | außerordentlicher Background mit Mehrwert wird individuell besprochen + gemeinsam evaluiert
Besuchen Sie uns auf isg.com/jobs - hier finden Sie täglich neue Jobangebote.
ISG Personalmanagement GmbH
A-1010 Wien, Universitätsring 14
Mag. (FH) Birgit Roschitz, MSc
M: +43 699 18 000 333
@:bewerbung.roschitz@isg.com
