Customer Base Manager

**Customer Base Manager (f/m/d) B2C Lifetime Value**:

- Vienna | asap | Vollzeit | unbefristet

**We are Magenta**
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.

**Your Team**
The Tribe Value Management & Analytics leverages data-driven insights, personalized campaigns, and strategic pricing to continuously increase the lifetime value of our existing B2C customers - strengthening customer loyalty, reducing churn, and driving Magenta’s growth.
- Own and grow the Profit & Loss of the mobile customer base while optimizing direct costs and subsidies
- Use data insights and AI/ML models to drive value growth and retention strategies
- Define and prioritize initiatives to increase ARPU and expand revenue from core and non-core products
- Align sales incentives with value goals and collaborate on business cases with Controlling
- Lead cross-functional collaboration and ensure strategic alignment with senior stakeholders
- You bring several years of experience in a comparable role within marketing, business, or customer value management?
- You combine strong analytical thinking and ownership with a collaborative, results-driven mindset?
- You communicate confidently in English and have at least an advanced level of German?
We want towintogetherT- you cancounton meWe challengethestatus quoWe are optimisticabout ourdigital futureNo bullshit bingowe are honest,authentic & humorousWe connect morewith each otherand with our customersWe want towintogetherT- you cancounton meWe challengethestatus quoWe are optimisticabout ourdigital futureNo bullshit bingowe are honest,authentic & humorousWe connect morewith each otherand with our customers- That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.Flexible working hoursUse our health offers to stay fit.Health careWith our multifaceted learning offer you can grow beyond yourself.Learning offersHomeoffice is part of our everyday life. You can work with your colleagues virtually.HomeofficeIf you are looking for a snack or lunch, there are various possibilities for a delicious meal.Canteen on siteYour children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.ChildcareAttractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.BenefitsYour security in old age is important to us. That is why we support you with an attractive company pension plan.Company pension plan- Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
- Flexible working hours
- Use our health offers to stay fit.
- Health care
- With our multifaceted learning offer you can grow beyond yourself.
- Learning offers
- Homeoffice is part of our everyday life. You can work with your colleagues virtually.
- Homeoffice
- If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
- Canteen on site
- Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
- Childcare
- Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
- Benefits
- Your security in old age is important to us. That is why we support you with an attractive company pension plan.
- Company pension plan

**We are Magenta, you too?***:
**Alexander Pfemeter**
+43 676 8200 5401

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 55.000 per year.
- You want to find out more about us? Get a glimpse of our Magenta World.