E-commerce Manager

Full-time (4 days, 35h/week) or Part-time (min 30h/week)

Linz, Austria / Düsseldorf, Germany

Your territory
As a connection between our teams, you will:

- Develop and own the vision, strategy, and roadmap for e-commerce platforms
- Dig deep into the “why” and “what” behind all our projects
- Manage user stories and assets along with the Comms and Design teams, and stay on top of sales requirements
- Manage A/B and multivariate testing to improve site conversion
- Drive growth and analyze site performance by taking charge of site analytics
- Optimize each individual step along the purchase funnel
- Recognize patterns in consumer behaviour through data analysis and provide solutions to maximize conversion
- Streamline the online shopper journey and product detail pages to ensure a seamless user experience, reduce bounce rate and improve engagement
- Coordinate SEO strategy and campaigns to grow user base and improve brand awareness
- Work alongside a technical product owner and a team of engineers, marketers, and designers to execute successful strategies
- Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”.
- Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level.

**Profile**:
Key requirements:

- Professional experience in managing and optimizing an e-commerce site
- Great with data (both qualitative and quantitative) and turning insights into actions
- Experience with data analysis and tools like Google Optimize and Google Analytics
- A deep understanding of shopper journey UX
- Proficiency in digital content and product detail page creation, as well as methods to boost online sales
- Very good English skills

Does this sound like you?
- Strategic thinker with a hands-on approach
- Great at getting a point across and at home in a global team
- Analytical and well-organized
- A solution-seeker and self-starter
- Willing to come and work with our fantastic team in Austria

Just so you know what to expect: For this position, we offer a competitive overpayment based on qualification and experience. Annual gross salary starts at € 42,000 full-time - at Tractive that means a 4-day work week with a 3-day weekend. If you bring relevant experience in many of the fields of responsibility, the salary will be considerably higher.

**Job Overview**:
We are looking for a responsible eCommerce Manager to join our Logistics department. You will be responsible for offering unmatched customer service across all eCommerce platforms. Developing and implementing marketing strategies for effective eCommerce management will also be your responsibility. Your ability to manage all online marketing activities using effective SEO/SEM techniques will be an asset.

You should also be able to coordinate with the Web Design and Digital Marketing Team to meet customer expectations. Further, you will be required to suggest new improvement measures to increase user engagement and online sales. Your responsibilities also include interviewing, hiring, and training of new recruits.

**Responsibilities**:

- Managing and supervising the eCommerce division effectively
- Offering suggestions for website development and designing.
- Collaborating with web designers as well as graphic designers for all marketing assets
- Conducting thorough research about new developments in the eCommerce sector
- Coordinating and keeping the senior management abreast of all operations
- Preparing and assigning work schedules to the web merchandising team
- Ensuring completion of tasks and company targets
- Developing marketing strategies and reviewing sales performance on a timely basis
- Approaching and collaborating with Content Creators to generate online traffic
- Using effective SEO/SEM techniques to maximize search engine traffic
- Undertaking quality assurance checks
- Reviewing any legal eCommerce marketing procedures
- Creating performance reports on a monthly basis

**Requirements**:

- Bachelor’s degree in Business Management, Marketing or related field
- 3+ years of work experience as an eCommerce Manager, Sales Manager, or a related role.
- Ability to handle stressful situations
- Ability to manage flexible work timings
- Complete knowledge of eCommerce procedures and techniques
- Knowledge of SEO/SEM and other marketing tools
- Strong analytical and problem-solving skills
- Excellent managerial qualities
- Impressive communication skills
- Basic understanding of eCommerce industry trends and procedures
- Strong marketing and technical background
- Familiarity with design, marketing, and SEO software
- Proficiency in Microsoft Office Tools
- Having a positive attitude
- Understanding of data analysis and business principles
- Efficiency in addressing clients queries
- Good decision-making skills
- Highly motivated
- Ability to maintain a professi